PressWise

by SmartSoft

Who Uses PressWise?

PressWise is ideal for both commercial and in-plant print service providers looking to increase their operating efficiencies and grow their margins by automating their workflow and reducing touches.

What Is PressWise?

Are you looking for ways to streamline your operation yet provide more services for your customers?
PressWise lets you run your entire shop with a single, affordable, end-to-end Print MIS and Workflow Automation solution. PressWise comes complete with robust features such as web-to-print, estimating, quoting, order management, integrated shipping, fulfillment and the ability to integrate with most third party web storefronts and back-end accounting systems.

PressWise Details

SmartSoft

https://www.smartsoftusa.com

Founded 1968

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Starting price

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Free Version

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Free Trial

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PressWise deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

PressWise Features

  • "Best Price" Estimating
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Best Fit Imposition
  • Billing & Invoicing
  • Bindery Estimating
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Electronic Payments
  • Estimating
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Multiple Version Calculations
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Pre-Press Estimating
  • Pre/Post Service Calculations
  • Press & Run Style Analysis
  • Price / Margin Management
  • Print Management
  • Process Ink Calculation
  • Product Catalogue
  • Production Options Evaluation
  • Production Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Scheduling
  • Shipping Management
  • Supplier Management
  • Template Management
  • Third Party Integrations
  • Workflow Management

View full list of Print Estimating Software

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Authentication
  • Billing & Invoicing
  • Billing Rate Management
  • Budget Control
  • Cost Tracking
  • Credit Card Processing
  • Data Extraction
  • Data Visualisation
  • Device Status Monitoring
  • Document Imaging
  • Drag & Drop
  • Environmental Metrics
  • Guest Printing
  • Job Management
  • Job Tracking
  • Mobile Printing
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Printer Support
  • Multiple Authentication Methods
  • Multiple Format Support
  • Print Billing
  • Print Job Deletion
  • Print Job Routing
  • Print Management
  • Print Quotas/Limits
  • Queue Management
  • Quota Management
  • Remote Printing
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Secure Login
  • Secure Print Job Release
  • Self Service Portal
  • Single Sign On
  • Summary Reports
  • Third Party Integrations
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • User Management

View full list of Print Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Approval Process Control
  • Approval Workflow
  • Cataloguing/Categorisation
  • Configurable Workflow
  • Content Library
  • Content Management
  • Cost Estimating
  • Credit Card Processing
  • Customer Accounts
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Design Management
  • Discount Management
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Payments
  • Estimating
  • Image Editing
  • Image Library
  • Inventory Management
  • Multi-Channel Marketing
  • Multi-Store Printing
  • Online Catalogue
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Preview Functionality
  • Print Management
  • Printing Services Integration
  • Product Configurator
  • Purchase Order Management
  • Quotes/Estimates
  • Reporting & Statistics
  • Role-Based Permissions
  • SEO Management
  • Search/Filter
  • Shipping Management
  • Template Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • User Management
  • Website Management
  • Workflow Management

View full list of Web to Print Software

PressWise Alternatives

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PressWise Reviews for UK Users

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.4
Customer Service 4.7
Features 4.4
Value for Money 4.6

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Matthew H.
Matthew H.
President & COO
Printing
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/12/2017

"As moxy ox has grown, our scaling has been made easier with additional modules offered by PressWise."

Comments: 1 Cost monitoring
2 Order tracking
3 Online customer ordering
4 Daily reporting
5 Sales tracking
6 Inventory control
7 Shipping made easy
8 Auto batching
9 Client correspondence monitoring
10 Major time savings across entire team

Pros: The fact that PressWise is always moving forward, adding new features and listens to their customers' needs is what keeps me with them. Even when I'm being a pain in the butt customer, I know they would gladly hop on a call to help out or shoot a quick video to step me through a process I can't grasp.
My team contacts the PressWise team through the easy ticket system so that I don't have to answer everything for them.

Cons: Exporting accounting information has been our toughest challenge. Integrating it into the accounting software we were already using. We have created a work around, but still not ideal.

  • Reviewer Source 
  • Reviewed on 12/12/2017
Justin M.
Owner
Printing, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 04/05/2021

"Why we changed to PressWise"

Comments: The team at PressWise was very professional from the beginning and the support has been great. Usually get back to us right away and we got pretty busy during the time of purchasing this and it was great that the team reached out pushing us a long to make sure we stayed on track as best as possible.

Pros: Allows our sales team to work remotely when needed and check to to where jobs are at in the shop. At first getting all of the correct info in the system was a challenge just like any other software, but now we all can easily go through steps without having lots of challenges.

Cons: Some of the other features we had in the old software made it easier to change things than this one and some of the changes would like to make are just not available right now. Defiantly the pros outway the cons though.

  • Reviewer Source 
  • Reviewed on 04/05/2021
Mark O.
Partner
Printing, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/04/2021

"PressWise System Review"

Comments: Vital to our growth and we become more reliant on the software every day!

Pros: We are a Offset Printing Business and we also do Signs, Banners and Vehicle Graphics the estimating part of PressWise for our business is critical and has made it possible for other members of our Team to generate quotes quickly and accurately. We also are using the Storefront piece of PressWise which we are expecting to be vital in the coming year for our growth in sales and products we offer. Developing Stores for our A+ customers is our goal for this coming year. When Covid restrictions basically stopped 40% of our business in a day since we were using PressWise we were able to change our Marketing Plan quickly and assist our customers in adapting and complying with regulations. We were able to quickly setup stores for floor graphics, yard signs and wayfinding signage that helped our customers get through this strange time.
The PressWise team is very quick to respond to issues submitted as Support Tickets.

Cons: We are a staff of 7 so it was difficult to get the software setup if I had it to do over again I would have had PressWise on site to help us with initial setup as we took 2 years before we actually started using the system on a daily basis.

  • Reviewer Source 
  • Reviewed on 30/04/2021
Jan N.
Manager Finance & Admin
Higher Education, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/06/2021

"Canadian Higher Ed"

Comments: Customer support is suberb ... friendly and responsive. Every person we have dealt with has exhibited a genuine desire to help. Their communication systems support that. The team searches out options, is willing to make changes to the system, and will make custom tweaks for a reasonable price. Coming from a poor customer experience with our last MIS, this is one of the main reasons we landed on PressWise and we have not been disappointed.

Pros: There is an implementation plan that takes the mystery out of getting up and running. The knowledge base is VERY helpful, particularly the many videos. The training and customer support is excellent. The back end is relatively easy to program, very detailed and robust. Taxation is automatically updated and easily programmed. The storefront is customizable and intuitive. The system, when used properly, has solid processes that delivers many, many efficiencies.

Cons: The system was built to interact with QuickBooks, however, for larger organizations, I would say that the financial reporting is on the weak side. We recognized this in the purchasing process and made the decision to purchase in spite of that because nothing is perfect, and Presswise seemed to offer more of what we wanted relative to other firms. That said, it was fabulous working with our technical liaison, who was very creative in developing a custom export for us to upload to our ERP, at a minimal charge. I also understand that reporting is an area that is being aggressively reviewed and improved.

Vendor Response

by SmartSoft on 28/06/2021

Thank you so much for your kind words, Jan. It has been a pleasure working with you and your team, who helped make the integration process go so well by being so organized and on top of everything. A true partnership and we are thrilled to have you on board.

  • Reviewer Source 
  • Reviewed on 25/06/2021
David K.
President
Printing, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/04/2021

"It's worth it and more."

Comments: We are a fan and have shared our experience often.

Pros: Put your process into PressWise and watch your production bumps smooth out.

Cons: As we find cons we bring them to support and soon enough they move to the Pros list.

  • Reviewer Source 
  • Reviewed on 30/04/2021