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What is Moxo?

Moxo powers OneStop portals, a private communication hub with an all-in-one suite of collaborative services to ensure your customer has the best experience with your brand. Manage external and internal users and deliver a continuous connected experience as a standalone web and mobile app, or as a fluid extension of your existing website, web or mobile app.

Who Uses Moxo?

Moxo powers OneStop portals for businesses of all sizes from a variety of industries, digitally transforming their client experience

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Reviews of Moxo

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
3.7
Features
4.1
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
41%
4
35%
3
24%
Brittany
Brittany
Office Manager in US
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great FREE Business Communication Tool

5.0 5 years ago

Comments: Communication is available through many different "Conversations" on the message boards. Our business builds pools, so each conversation is a different job name. Each conversation/job has it's own pictures or files related to it. We are able to invite many different people to join the conversation via email. This communication software is by far the most advanced communication platform available for a free 90 day conversation window.

Pros:

The best thing about moxtra is the word FREE. Of course, this free version comes with limitations, but for construction jobs that should take anywhere between 30-60 days, the 90 day limit the free version sets is perfect!

Cons:

The only thing I disliked about the software is that the conversation chat is lost after the 90 day period is up. The pictures are backed up, but the conversation surrounding the pictures and information is lost.

Hiran
Hiran
Mechanical Engineer in India
Verified LinkedIn User
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A business communication made friendly and resourceful.

4.0 3 years ago

Comments: It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product.

Pros:

Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use.

Cons:

Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time.

Danielle
Relationship Manager in US
Printing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

MOXO is an all-in-one solution

5.0 6 days ago New

Comments: MOXO encompasses everything we need as a company. It has allowed us to streamline the process for our clients.

Pros:

MOXO is able to keep all the informationw we need. It allows our clients to go through the process simply. It is very user friendly. It has the organization that we need.

Cons:

Nothing! There really isn't anything I don't like.

perry
perry
Owner in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Not happy

3.0 4 years ago

Pros:

Seems to do what it needs to do, can transfer files, save files, communicate with clients

Cons:

Pricing is kept hidden and secretive. They don't list it, won't disclose it, wont' discuss it and keep trying to avoid it until they sell you on everything they want to know about you. really ridiculously hidden. I played with the product for a client of mine and it was nothing spectacular, and a little hard to use. branding and setting up their personal site took longer than expected.

Brittany
Brittany
Office Manager in US
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Communicate Better with Moxtra

4.0 5 years ago

Comments: With our large team of construction workers, we are able to use Moxtra to effectively keep up with each job that we are working on. Being in the pool industry, we work on up to 10 jobs at a time. By being able to add pictures, files, and chat with the team, we can effectively relay everything needed with everyone without having to use multiple channels of communication

Pros:

This software is free to use! The best feature is the fact that you can share documents and pictures along with conversation. With this software, multiple users are able to communicate from the convenience of their cell phones.

Cons:

The only downside to the software is that each conversation, "Group Chat," has a 90 day window. If someone added a message from more than 90 days ago, that message is no longer able to be viewed by anyone in the group. The files remain, while the chat does not.