Precise Petcare

Precise Petcare

by Precise Petcare

Who Uses This Software?

Pet care management solution that enables pet sitters and pet care businesses to manage staff & client communication, sitter accountability & more.

Average Ratings

14 reviews
  • Overall 4.4/5
  • Ease of Use 4.4/5
  • Customer Service 4.7/5
  • Features 4.7/5
  • Value for Money 4.9/5

Product Details

  • Starting Price US$15.00/month
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Precise Petcare
  • http://www.precisepetcare.com
  • Founded 2011

About Precise Petcare

Customizable solution that helps streamline client interaction & other related operations through scheduling, alerts & more.

Precise Petcare Features

  • Appointment Management
  • Calendar Management
  • Customer Management
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Billing & Invoicing
  • Client Management
  • Credit Card Processing
  • Customer Portal
  • GPS Check-in / Check-out
  • Key Management
  • Recurring Appointments
  • Scheduling
  • Staff Management

Precise Petcare Most Helpful Reviews

The best option in animal care

Reviewed on 10/01/2019
Daniel alejandro A.
Ingeniero senior de ventas Hidraulica y Neumatica
Consumer Services, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: This application has worked a lot to take control of my pet that suffers from calculations, give medication at the indicated time and always keep in mind the visit of controls.

Pros: This application is very good because it allows you to control all the data of your pets, age, weight, controls, diseases that have had and their treatments, upcoming appointments to the veterinarian among many other things. I liked how functional it is.

Cons: sometimes it is a bit difficult to use since it has many links in which you lose, the rest is an application that gives you many benefits in the care of your pet

Comprehensive and Convienent

Reviewed on 07/12/2018
Courtney W.
Pet Care Provider
Veterinary, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
3/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Precise Petcare has made it easy for me to be more efficient in my work and to be able to access client information on the go. It also serves as a great portal to contacting clients in a professional manner.

Pros: Precise Petcare makes it easy for me to keep track of my daily schedule and help me plan my routes for the day. I also find it extremely helpful when it comes to storing client information such as addresses, vet locations, and feeding instructions. The ability to see weekly earnings is also a great feature.

Cons: It can be cumbersome and clunky when it comes to preforming simple actions such as looking at a single days schedule. Instead of just taking one click to get to this very frequently viewed information, it requires 3+ clicks to navigate to it.

Great software overall.

Reviewed on 26/04/2018
Raphael C.
Founder & Owner
Veterinary
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money

Comments: Huge peace of mind and efficient management both for my team and for my clients. The reporting option is amazing and gives me a great overview of the statistics I need for my business.

Pros: It's customizable with your own company graphics which give it a personal look, it is very complete, regular updates and improvements on the software, user-friendly

Cons: It is not yet possible for my clients to use another language other than English. Some features could still be added but as I said above I wouldn't be surprised these improvements will come with future updates

Wishing they could get their act together

Reviewed on 11/05/2015
Corinne W.
Owner
Reviewer Source 
3/5
Overall
4/5
Ease of Use
Features & Functionality
3/5
Customer Support
Value for Money

Comments: We have been using Precise Petcare for a little over a year. We love the scheduling system, the detailed profiles available for both clients and pets, and the note and journal features. What we don't love: their server goes down frequently, usually for just a few minutes but sometimes for hours. We have 8 walkers that use this system to keep track of their schedules and obtain the information necessary to complete each visit, including how to access the home. To say this causes problems would be an understatement. Additionally, the GPS tracking leaves a lot to be desired. Even when our walkers follow all of the instructions on the Precise Petcare site, it still records them checking into and out of their location miles away from where they actually are. This makes it impossible to accurately audit their visit times. While we have come to accept this, I am waiting for the day that a client realizes this is a feature available to them and fires us for falsifying our check in and check out times.

Vendor Response

by Precise Petcare on 20/05/2015

Thank you for your comments. We're glad to hear that you love our online scheduling, client/pet profiles as well as the note and pet care journal features!

As a provider of web-based software that our clients depend on for immediate, on-demand access, the reliability of our system is our highest priority. We cannot guarantee that there will never be any outages, but we'll certainly work to take immediate action 24/7 until the problem is resolved and make sure they are as brief as possible. We do provide the ability to sync your schedule using iCal, export data on-demand and receive daily schedule emails as alternative ways to access to your data.

We have previously shared with you with a possible cause of why the GPS locations may have been incorrect. We'll follow up with that through email in case you didn't see our response. Your clients will only see the GPS maps with the captured locations/times if you have turned on that setting.

Really great customer service

Reviewed on 13/01/2019
Denise V.
Owner
Veterinary, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: This is a very well thought out, robust system for pet sitting and dog walking. The customer service is really good, very prompt and open minded to suggestions. I used Bluewave Professional Pet Sitter before and this software is lightyears ahead.

Pros: The way the scheduling and assigning visits is good. Very robust overall.

Cons: The ability to know which sitters are "available" at any moment. System allows us to see who is unavailable but that doesnt' work well with how we assign visits to our sitters. I regularly ask for an upgrade in this area. It is also confusing sometimes for clients to know how to request visits. That is our biggest complaint from clients.

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