Who Uses This Software?

Softinn Extranet is built specifically for e-commerce savvy hotelier to drive more direct bookings and run digital marketing campaigns.

Average Ratings

15 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$61.00/month
  • Pricing Details Check out our pricing page for latest offers
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Softinn
  • http://mysoftinn.com/
  • Founded 2013

About Softinn Hotel Booking Engine

An e-commerce centric hotel booking engine. Tools to run digital marketing campaigns. Self-service cancellation system and self-service receipt generation for corporate guests. Best for independent boutique hotels. More direct bookings.

Softinn Hotel Booking Engine Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking

Softinn Hotel Booking Engine Most Helpful Reviews

Very easy to use

Reviewed on 30/11/2018
Ahmad fazli M.
IT Manager
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Easy to use and a few click can complete 1 reservation

Cons: None.
Need more property

Ease of Use and Great Features

Reviewed on 12/04/2019
Alban W.
Director
Hospitality, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Easy to use tool with very good customer service. Would recommend to hotels to be in SoftInn's listings

Pros: Easy to create Rooms and monitor room bookings.

Cons: The PMS is still new and requires some more work but can't wait to try it.

SoftInn Service Review

Reviewed on 25/02/2019
Amir M.
Digital Marketing Executive
Hospitality, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The use of PROMO CODE does help to attract more customer and good for marketing to increase barand awareness.

Pros: Simple UI and the most user-friendly system compared to other platform.

Cons: Does not have membership system to manage database to increase retaining customer.

need to more user friendly

Reviewed on 20/02/2019
Verified Reviewer
Business Development Manager
Hospitality, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: ok...

Pros: easy to use n learn / easy to train our staff to knew about

Cons: easy to loggin in using email only not like other Extranet

All User Friendly

Reviewed on 21/12/2018
Joseph T.
Account Executive
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: None noted.

Pros: For hotel staff, easy to manage from the back office page and the page presented to guest to see is like very professional.

Cons: None noted. Maybe can try develop apps so that all can be managed by phone?

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