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Eventdex
What is Eventdex?
Eventdex is the #1 event management software for event professionals to get more done in less time. our event management platform helps you simplify event planning for all your virtual, hybrid, and in-person events.
Eventdex’s event management system includes a cache of features, ranging from event ticketing, event registration, on-site event badge scanning, self-event check-in, onsite event badge printing, lead retrieval, B2B matchmaking, event gamification, language interpretation, etc.
Who Uses Eventdex?
Event industry, B2B Corporate events, event planners, pharmaceuticals, Hosted Buyer Programs, Universities, Virtual & Hybrid Events, Onsite Events, Mentor-Protege Programs, and many more.
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Reviews of Eventdex
New Jersey Meeting Planning Company - Absolute Events By Corrine
Pros:
I love the flexibility of Eventdex and the ease of use. I have tried using many other tools and I find that this one gives me the ability to get registration for my clients program up and running very quickly with little to no issue. The reporting is also very good. I recommended the matchmaking aspect to another client which worked very well. I have also experienced Evendex as an attendee and the check-in app works quite well. I would highly recommend Eventdex for anyone looking for an affordable registration tool that does more than just allow you to seel tickest to an event, a pretty robust tool.
Cons:
I don't really have any cons for this tool. I love that I can say that. Nice job Eventdex
Alternatives Considered:
Excellent Customer Service & Developers - Went Above & Beyond!
Comments: Excellent experience with customer service, sales and developers. I so appreciated being able to call with developers directly to implement quick solutions, given our tight timeline, instead of having to relay through a customer support or project manager. Cannot say enough positive things about our experience with [sensitive content hidden]. Thank you again!
Pros:
Top-notch customer service and extremely responsive team. The developers and project managers worked extremely quickly to help us pull off a last-minute change when we lost our other software vendor and successfully execute a big event seamlessly. When shortfalls with Eventdex programming didn't allow us to do certain things with badge design, the developers helped us come up with solutions. Our customer service experience was unparalleled compared to other vendors we've worked with before. Looking forward to working with Eventdex again for all our future events.
Cons:
Not able to customize and code multiple tickets/badges for multiple events. Had to come up with a workaround for this. A bit difficult when it came to customizing the on-site printing fields & design compared to other vendors we've used before. (We needed to print a variable number of badges per attendee, not just one with a QR code that could be scanned for every event the person attended.)
Eventdex Response
2 years ago
Dear Emily C, We sincerely appreciate your kind words, and we are happy to have provided you with first-rate support and excellent customer service throughout the course of your event. Your valuable insights regarding customizing on-site badge printing fields and badge design are truly appreciated. Rest assured, we are actively working on enhancing our platform's capabilities to better cater to the unique needs of our valued clients, like you. Being your reliable event management partner is an honor, and we look forward to helping you with all of your upcoming events. Please don't hesitate to contact our committed team if you ever need help or have any additional suggestions. Best wishes, Team Eventdex
I was pleased with the support that the team at Eventdex offered when I signed up.
Pros:
I like the business model of the software. I also like the login dashboard display and the ability to see details at a glance. I have had good support when I have needed help. The navigation through the system is good.
Cons:
I find the html editors a bit difficult to work with. I found it difficult to understand how the templates work and how to make changes,
Eventdex Response
7 years ago
Hey Neil! We do appreciate when our customer is satisfied with the team and support. Will take into consideration certain views that you have mentioned and also happy to know that you've liked the overall interface and features.
Alternatives Considered:
Great Experience!
Comments: Eventdex helped me run a smooth registration process during my event and helped me deliver an excellent mobile application to my event’s attendees. Their support team was brilliant and I really enjoyed incorporating the Eventdex solutions into my events.
Pros:
Eventdex was by-far, the most user friendly platform I have encountered that specializes in delivering mobile applications, registration modules and other essential software for all types of events. They deliver great user support and delivered on everything that was promised in our deal. In fact, they went above and beyond and went the extra mile to ensure that my organization has the best experience.
Cons:
Extremely minor to none. Personally, I did not face any problems that weren’t addressed right away.
The BEST end-to-end Strategic, Meeting Scheduling management solution, and overall execution in the marketplace
Pros:
I found the process intuitive, user-friendly, and turn-key from an operational perspective. Also, I cannot say enough about their professionalism and onsite and post-meeting follow-ups. They exceed expectations (ten stars) in many aspects of multiple support and service offerings.
Cons:
There was nothing that I could report in his area.
