Act! Growth Suite

Act! Growth Suite

by Swiftpage

Who Uses Act! Growth Suite?

For SMBs who want to grow, Act! is a CRM & marketing automation software that enables growth. Unlike other offerings, Act! is the only proven platform that is a perfect fit for your business.

What Is Act! Growth Suite?

CRM and Marketing Automation together as one Act! provides users with everything they need to market like a pro, turn leads into sales, and win raving fans for life. For over 30 years, Act! has been a pioneer in the small & midsized business software market and today offers the rich functionality, unparalleled flexibility, and exceptional value that enables a perfect fit for every customer.

Act! Growth Suite Details

Swiftpage

http://www.swiftpage.com

Founded 1987

Act! Growth Suite Pricing Overview

Act! Growth Suite does not have a free version but does offer a free trial. Act! Growth Suite paid version starts at US$25.00/month.

Starting Price

US$25.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Act! Growth Suite Features

CRM Software
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes/Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
A/B Testing
Analytics/ROI Tracking
Customisable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Act! Growth Suite Reviews

Showing 5 of 611 reviews

Overall
3.7/5
Ease of Use
3.7/5
Customer Service
3.4/5
Features
3.7/5
Value for Money
3.8/5
Thomas O.
Director, Business Development
Pharmaceuticals, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 07/05/2018

"Love the ease of use for both entering data and retrieving info"

Comments: I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.

Pros: The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.

Cons: I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.

  • Reviewer Source 
  • Reviewed on 07/05/2018
Paul B.
Managing Director
Electrical/Electronic Manufacturing, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 31/10/2019

"A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER"

Comments: We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom

Pros: I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing

Cons: There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.

  • Reviewer Source 
  • Reviewed on 31/10/2019
Stuart P.
Owner
Insurance, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    3/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 04/05/2020

"Good for small business needs"

Comments: Been using it for 15 years. Good overall,

Pros: Highly customizable fields. At each upgrade, all my changes are carried forward without me needing to do anything. Solid follow-up system.

Cons: My only complaint is the size of the application on the screen. The settings that I use on the screen work for all my other programs. This displays just a bit smaller than I would like. Haven't found a way to correct.

  • Reviewer Source 
  • Reviewed on 04/05/2020
Bud M.
President
Financial Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/04/2017

"22 year plus customer Sage / Act"

Comments: Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.

Pros: I was probably one of the first purchasers of Act. It is a great program that needs a company to put some serious thought behind making it work better. After shopping several other CRM software's I still think it is above the rest in both user friendly and functionality. You price for the product is more than fair (in fact, I think low) but the software runs like it is somebody's part time job.

Cons: Customer service is the worst. The guys in India are great and I have nothing bad to say about them but is there some reason I need to sit on a phone 45 minutes waiting to speak to the representative? Again I think Act could be the CRM leader but I don't see much improvement over the past few years. The principles of this company have sat back and let opportunities walk by not focusing on the customers needs. With all the apps and technologies available Act should have more to offer.When I purchase a product I do not expect to have to spend hours chasing down my answers through videos.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/04/2017
Keith N.
Managing Director
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/04/2020

"Fits my business well"

Comments: Does what I need and what I expected when I purchased it.

Pros: Flexibility to set ACT to support different operations in my business. I heavily customise the fields. One version is my HR system. It beats Sage 50 HR for me

Cons: Difficult question. It does what U require. If I am being critical, it could do with faster search routines. Also reporting is a bit dated.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/04/2020