What is Cin7?

Cin7 is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.

Who Uses Cin7?

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

Where can Cin7 be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Cin7
  • Located in Auckland, New Zealand
  • Founded in 2011
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

English

Cin7 pricing

Starting Price:

US$295.00/month
  • Yes, has free trial
  • No free version

Cin7 does not have a free version but does offer a free trial. Cin7 paid version starts at US$295.00/month.

Pricing plans get a free trial

About the vendor

  • Cin7
  • Located in Auckland, New Zealand
  • Founded in 2011
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

English

Cin7 videos and images

Cin7 Software - Main Dashboard
Cin7 Software - Accounting Dashboard
Cin7 Software - EDI Dashboard
Cin7 Software - Sales visibility
Cin7 Software - Cin7 Integrations
View 6 more
Cin7 video
Cin7 Software - Main Dashboard
Cin7 Software - Accounting Dashboard
Cin7 Software - EDI Dashboard
Cin7 Software - Sales visibility
Cin7 Software - Cin7 Integrations

Features of Cin7

  • 3PL Management
  • API
  • AS2 Capability
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Archiving & Retention
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cataloguing/Categorisation
  • Channel Management
  • Check-in/Check-out
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customization
  • Data Import/Export
  • Data Security
  • Data Transformation
  • Database Support
  • Demand Forecasting
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Exceptions Management
  • For B2B
  • For Retail
  • Forecasting
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Marketplace Integration
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multiple Format Support
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Payment Processing
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Receiving/Putaway Management
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Warehouse Management
  • Website Management
  • eCommerce Management

Alternatives to Cin7

QuickBooks Commerce enables you to manage inventory and orders for your multichannel business and keep track of products.
Designed for retailers, wholesalers & multichannel brands, Brightpearl is a flexible, advanced inventory and order management system. Learn more about Brightpearl
Simplify and strengthen your inventory management and make precise pricing decisions based on real-time data using Fishbowl’s software.
The Inventory, Orders, and All-Things-Operations Platform for Ecommerce Merchants.
Beautiful cloud-hosted online accounting software for small businesses. Accessible anytime, anywhere. Learn more about Xero
One Platform. Total Commerce Control.
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Communications and information management platform that helps businesses manage customer lists, email marketing, and community portals.
Vende is a cannabis retail software company that helps retail and delivery companies run their businesses.

Reviews of Cin7

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Great Cloud based Software - Easy to use and lots of features

5.0 6 years ago

Comments: We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations.. Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system.. This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature.. I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey... This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme.. Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..

Pros:

Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem... Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost. On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff... Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..

Cons:

At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon. Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature. Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add. Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages. Single user low cost (under $ 100 per month) version would benefit some small operators..

Cin7 Response

6 years ago

Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.

Sean
Sean
Owner & IT Manager in New Zealand
Verified LinkedIn User
Food & Beverages, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Extremely powerful inventory and order processing and logistic package

4.0 3 years ago

Comments: While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.

Pros:

Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

Cons:

The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

Alternatives Considered: Unleashed

Reasons for Choosing Cin7: Other platforms lacked full cloud and API support into accounting software.

Switched From: osCommerce Online Merchant

Reasons for Switching to Cin7: Unleashed is great for just inventory, but it didn't offer the same level of features we require.

Cin7 Response

3 years ago

Hi Sean, Thank you for your review. We are glad to hear that you found value in our software system and support team. We will share your feedback with the product team, as we are always looking for improvements.

Marcos
Marcos
Director of E-Commerce in US
Verified LinkedIn User
Packaging & Containers, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

CIN7 is Great for the Middle Tier company looking to move from small business

4.0 last month New

Comments: CIN7 was easy to implement into our Techstack, When placing orders on CIN7 it was made with ease. But CIN7 only works with small to mid-level businesses. If your company continues to grow, You will grow out of CIN7.

Pros:

CIN7 works excellently as a Sales Tool, CRM, and Order Management software when connecting your eCommerce platform. it is excellent for Small businesses looking to get a grip on a more enterprise-level Inventory Management system.

Cons:

CIN7 works great for a company not focused on manufacturing and just distribution. Due to CIN7 not being able to Commit stock for Backorders. Also not being able to have a Barcode System is a negative aspect.

Alternatives Considered: Fishbowl, NetSuite and Zoho Desk

Reasons for Choosing Cin7: Zarmoney was only able to keep inventory, Not locations, and create sales orders.

Switched From: ZarMoney

Reasons for Switching to Cin7: CIN7 was just the right fit for us at the right time

Tyra
Business Operation Manager in US
Retail, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great software with a lot of potentials , terrible set up & support

2.0 2 weeks ago New

Comments: I truly want to love the software but it is still a fairly-new developing software. Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up. I would not recommend Cin7 to a moderated or complex business setting.

Pros:

API integration with Ecommerce shopping cart such as Shopify & Esty is great and seamlessly. Customized report is a powerful tool and Cin7 came with many great functionalities for a light ERP system. My second onboarding specialist, [SENSITIVE CONTENT], is amazing, always responsive and willing to help. My 3PL integration engineer, [SENSITIVE CONTENT], is wonderful. He has been the rockstar who not only helped us with building our integrations, but also help resolve many issues that other people created and/or cannot help!

Cons:

There were many hiccups started with our sale person who messed up our monthly bill and did not even get our Company Name correct! Other problems such as Cin7 does not work with multiple tracking # in one order, BOM components does not get shipped with BOM parents, etc. I had to continuously chase and escalate different work arounds with their team to get things moving. The biggest challenge for us is until now, 3 months after going live, we kept find out more and more issues with the EDI files that was built initially. Some issues was addressed thanks to [SENSITIVE CONTENT]. Others were extremely hard to resolve due to the fact that " the issue was not raised during implementation". After numerous email exchanges, instead of recode/ remap data on our EDI file, they told me to edit data on each order manually and went MIA. Due to many coding & mapping mistakes with the initial EDI setup that was not address until live. We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with many built-up frustration, we have not been paid by our vendors since Cin7 started due to the EDI invoice files error and their customer support team has not resolved this.

Alternatives Considered: NetSuite

Reasons for Choosing Cin7: Great Inventory Management Module

Angelo
CEO in US
Retail, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Cin7 or the others.

4.0 last week New

Pros:

Inventory management in Cin7 gives a very clear and precise overview of our business. Managing inventory by using Cin7 is super easy and clear. We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our inventory, as we are a product-based company, inventory asset is the most valuable asset to us. Inventory tracking with Cin7 is very detailed! We can trace the sales order back to its source, which stock we used for a particular sales order. If there's quality issues or any other issues arise with a sales order, we know which batch or purchase order the stock comes from and we could perform quality inspections to the entire batch or purchase to prevent the same issue arising again, which ensures customer satisfaction. Inventory tracking at each location is also extremely detailed, it may not be the most user friendly (even though it's already very user friendly), but it gives a very detailed information of tracking every single unit we have on every single location, including Amazon FBA. Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be. Improvements could be made on to these functionalities for sales demand forecasting, reordering based on lead time and safety stock. Currently, we use Inventory Planner to predict, forecast, and reorder our inventory.

Cons:

The software integrates with ShipStation for label printing, there're multiple extra steps for our warehouse team to print the shipping label from ShipStation, rather than directly in Cin7. ShipStation only expose carrier packages, instead of custom package types via API, which we couldn't select the custom package types in Cin7's WMS app for direct label printing. And the workflow for packing and shipping in WMS could be improved, a lot to be improved. Custom product label needed to write CSS code. We print product or purchase order label on different label size and that took me 6 hours to write, since my major in university is not computer science.

Alternatives Considered: DEAR Systems and NetSuite

Reasons for Choosing Cin7: Previous system did not have an integrated warehouse management system, QBO integration.

Switched From: Skubana

Reasons for Switching to Cin7: More comprehensive, built-in EDI, Amazon inbound shipment, better for larger catalog.