18 years helping British businesses
choose better software

What is Cin7 Core?

Built for manufacturers, Cin7 Core connects your procurement, inventory, orders, warehouses, and sales channels in one automated inventory management software. With Core, you can manage raw materials, WIP, and finished goods and track batch runs, costs, and revisions all in one place and integrate to all the popular eCommerce platforms, marketplaces, accounting tools to manage your business from an easy to use platform. Its real time data gives you a full picture of your products from procurement to order fulfillment and automated workflows and intelligent reporting help you make the right decisions to enable growth.

Who Uses Cin7 Core?

Connect your inventory, suppliers, sales channels, orders and warehouses in one automated solution with 700 integrations.

Where can Cin7 Core be deployed?

Cloud-based
On-premise

About the vendor

  • Cin7
  • Located in Auckland, New Zealand
  • Founded in 2011

Cin7 Core support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

Chinese, English, Traditional Chinese

Cin7 Core pricing

Starting Price:

US$349.00/month
  • Yes, has free trial
  • No free version

Cin7 Core does not have a free version but does offer a free trial. Cin7 Core paid version starts at US$349.00/month.

Pricing plans get a free trial

About the vendor

  • Cin7
  • Located in Auckland, New Zealand
  • Founded in 2011

Cin7 Core support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

Chinese, English, Traditional Chinese

Cin7 Core videos and images

Cin7 Core Software - Dashboard
Cin7 Core Software - Simple Sale
Cin7 Core Software - Cin7 Core B2B
Cin7 Core Software - Cin7 Core Point of Sale
View 5 more
Cin7 Core video
Cin7 Core Software - Dashboard
Cin7 Core Software - Simple Sale
Cin7 Core Software - Cin7 Core B2B
Cin7 Core Software - Cin7 Core Point of Sale

Features of Cin7 Core

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Trail
  • Backorder Management
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bill of Materials
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Capacity Planning
  • Catalog Management
  • Cost Tracking
  • Customer Accounts
  • Customer History
  • Customisable Branding
  • Data Import/Export
  • Data Visualisation
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Document Management
  • Email Marketing
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Small Businesses
  • Forecasting
  • General Ledger
  • Historical Reporting
  • Integrated Business Operations
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Lot Tracking
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Picking & Routing
  • Predictive Analytics
  • Product Identification
  • Product Lifecycle Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Purchase Order Management
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real-Time Data
  • Recall Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Scenario Planning
  • Shipping Management
  • Shop Floor Management
  • Shopping Cart
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Tax Management
  • Template Management
  • Third-Party Integrations
  • Transaction Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Alternatives to Cin7 Core

Sage Intacct is a cloud-native growth accounting solution designed to effortlessly provide you with strategic insights enabling you to scale your business. Learn more about Sage Intacct
ERP software for manufacturing is designed to help streamline the complex processes associated with the production of goods. Learn more about Manu Online
Agiliron is an all-in-one Retail Management System that allows you to manage all your orders, inventory and CRM records, in one place.
Sage 100 is an ERP platform for growing and medium-sized sales and manufacturing companies.
SAP Business One is an enterprise resource planning (ERP) solution that assists with accounting, sales, CRM, inventory and more.
Xero is an online accounting software solution for small businesses, sole traders, and accountants in any industry. Learn more about Xero
The inventory, orders, and all-things-operations platform for ecommerce merchants.
Stitch is an inventory and order management platform built for modern, high-growth brands and retailers.
Katana's cloud platform offers live inventory, production, accounting, and reporting for businesses to make the right decisions. ​

Reviews of Cin7 Core

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.4
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Robert
Robert
Director in Australia
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

IntegrationKings review of Dear Systems

5.0 4 years ago

Comments: A great overall platform for anyone selling products in the market that wants to control their Inventory correctly and the workflows in relation to an Inventory business. Also from an accounting background it is a full end-to-end solution in relation to ensuring the accounting is 100% correct in the business.

Pros:

The features we like most about Dear Systems and so do the clients we work with are: - Integrations around stock control and sales workflows with Woo Commerce and Shopify. - Complete bi-directional integration with Xero and QBooks Online. - Love the fact that we can do Supplier Deposits and Customer Deposits, tracking them correctly within the accounting system. - Also the fact that we can do multi-level Build of Materials for manufacturing clients and then sell via multiple of sales channel.

Cons:

The features we least like most about Dear Systems: - Reporting in the platform takes abit to set-up and ensure you are getting the reporting you want out of the system. - Would like to see more integrations over time into the core platform overall as well.

Alternatives Considered: Cin7 Omni and Unleashed

Reasons for Choosing Cin7 Core: Wanted better integration overall with the accounting within the business and in some cases wanted to move away from their old clunky ERP platform that was running their business still from a server.

Switched From: MYOB Acumatica, Sage 300cloud, Attache and NetSuite

Reasons for Switching to Cin7 Core: Better integration overall in relation to the accounting workflows with Xero, plus a very good Partner network and team to work with internally.

Samantha
Owner and Designer in US
Consumer Goods, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Using Cin7 Core for Order Management

5.0 12 months ago

Comments: I had one-on-one help onboarding and troubleshooting from Muskan Israni who was very patient, helpful, and knowledgeable about the software.

Pros:

I like that I can integrate my sales channels (Etsy and Shopify - Amazon is an option too, but I opted not to integrate it to save money) and input manual orders in one place to keep track of orders, inventory, shipments, and payments. I used their previous product OrderHive, so it is all fairly intuitive to use, and they provided great onboarding and setup.

Cons:

I wish it was more affordable for my small business like OrderHive was

Alternatives Considered: QuickBooks Online

Reasons for Choosing Cin7 Core: Cin7 Core is the new offering from OrderHive, so I didn't have a choice.

Reasons for Switching to Cin7 Core: I tried using Quickbooks Online to integrate my sales channels and manage my inventory, but the system didn't work.

Adam
MD in South Africa
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Bad experience with Cin7 Core

1.0 4 months ago

Pros:

system is fine - works as it should......

Cons:

Cin7's recent price hike is unacceptable. They've increased fees by $72 per month ($864 a year) while offering no tangible benefits for my business in return. They claim the increase is for platform improvements, but none of the so-called upgrades—like B2B modules, advanced WMS, or virtual agent support—are relevant to my needs. It's frustrating that I'm being forced to pay for features I don't use, and this isn't the first price increase since Cin7 took over. Despite these hikes, the service remains the same, just more expensive. This feels like a cash grab, with no regard for existing customers. Avoid if you value transparency and fairness.

Cin7 Response

4 months ago

Hi Adam, We understand that pricing adjustments can be an inconvenience, so we want to assure you that this change is necessary in order to enhance our platform and deliver an even better experience for our valued customers like yourself. Our customer success team at [email protected] would be happy to speak with you about your specific needs and how we can help maximize the value of our software. Thanks, The Team at Cin7

Tracey
Vp Sales, Marketing, Inventory Control in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Cin7 Core Review

5.0 last year

Comments: Our onboarding was very informative and taught us a lot about the best ways to use the system as it related back to our business objectives. Himash was extremely patient and very informative. He did a great job!

Pros:

The level of detail you can achieve within the system.

Cons:

My response would be unfair since we just activated the system today. However, I haven't experienced any particular part of the program that I would take issue with.

Lurieca
Admin & IT Assistant in United Arab Emirates
Accounting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Administrator Feedback

5.0 2 years ago

Comments: Thank you for the very good software that is really helpful to everyone, keep updating its features and I suggest that can you also please update the support website. Please do more in integration side to be posted, the side effects if we have the wrong steps that may affect each software. I would like to apprecaite [sensitive content hidden] from her/his last support to me, I was really satisfied on her response, it's being clear and detailed and informative, I was successfully implemented my client's needs because of good support. I look forward to see that kind of support to improve your customer service.

Pros:

It's inventory module that is really in detailed feature. It's not easy to integrate since you have to feed the data more detailed and informative especially in importing the products. Some companies are not complete in their product details. But it worth the patience, when it's successful, it will be more ease for the users/clients to use the whole system as well as they are trained and learned how to use it.

Cons:

About the support in my previous months, I cannot get the satisfaction based on their answers, especially when I have a very technical and critical situation. They are not consistent on their solutions, hence, I was disappointed. The support is given 24 to 48 hours of response and yet there are times that their answer to my query is not kind of convincing for me to follow. I have this instance that their advise for me to do this and that lead me to almost danger situation of the system and to my client. So I want your support team to always discuss the DO's and DON'Ts and the effect of the situation of each query especially when it comes to technical side of integrations between other software like in Xero, most commonly cloud based integration.

Alternatives Considered: Xero

Reasons for Switching to Cin7 Core: In terms of Inventory Management, Cin7 Core is the best way to use because its detailed and more functional features that every large or small companies really needed to be more at ease in monitoring the movements and transactions of their inventory .

Ignatius
Stock Managment in South Africa
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Customer care, purchasing and Point of Sale is useless

3.0 last year

Comments: Frustrating to deal with your help desk people who tell you to log a feature request when they are done talking to you and can't solve your problem

Pros:

Easy to understand and figure out when starting off.

Cons:

Your point of sale system you offer with this software is less than useless its remedial in functionality and offering. Struggle to program in store promotions on it you can't create area specific promotions for outlets in an area. Your way of setting up a cash float is useless and not user friendly. Your journals between Xero and Cin7 do not push correctly. Till overs and shorts are a nightmare to investigate. Gift cards are cumbersome to use and implement. We were using We where using Lightspeed as a point of sale before and you c=guys can learn some lessons from them your system will be something from the stone age compared to Lightspped.

Jacques
Process Control Manager in South Africa
Electrical/Electronic Manufacturing, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Energenic

4.0 2 years ago

Comments: Dear is an overall well planned software, i enjoy working on it, I will say I am 80% happy - still need development in certain areas

Pros:

Procurement and Stock keeping working great, Can have latest prices on hand

Cons:

Job Costing is difficult and need to go to reports to get information cast export job cost directly from Job's BOM in Production cant be exported and work on average cost - need to work on latest price as i am using the BOM for price costing

Alternatives Considered: Manu Online and Katana Cloud Inventory

Reasons for Choosing Cin7 Core: Needed a manufacturing software - Dear offer all in one

Switched From: Sage 50cloud Pastel

Reasons for Switching to Cin7 Core: Look the best for our Company at the time

Deb
Accountant in US
Consumer Goods, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

An accountant's Point of View.

5.0 2 years ago

Comments: Inventory control and costs with real figures to add to the P&L. Inventory true numbers easily tracked and sales with all 5 different payments on Shopify easily tracked.

Pros:

Easy to learn the different modules and to teach others how.

Cons:

When you have to undo sales orders, it completely undoes everything. The sales order should hold the inventory already taken from the system. Sometimes it is impossible to redo because the inventory is no longer available.I also wish that additional costs would add to the per unit cost of inventory.

Warwick
Managing Director in New Zealand
Fishery, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Daily user of Dear

5.0 2 years ago

Comments: Overall Dear is meeting our needs when connected to Xero. It meets our day to day inventory needs however would be much better if it was a more complete accounting & inventory package.

Pros:

Dear was straight forward and reasonably easy to set up. It is good for our daily transaction, inventory management, and handles multiple warehouses and foreign currency well.

Cons:

Features that could be improved are: visibility of stock on hand and sell price whilst in inventory, instead one has to either drill down on each stock item or go to reports. A general ledger section that has P & L, Balance Sheet, Trial Balance, etc would also be more user friendly- instead of going to reports.

Alternatives Considered: Sage Intacct

Reasons for Choosing Cin7 Core: Changed from Evolution as wanted a simpler, more user friendly, cloud based package. Preferred Dear over Unleashed due to better GL for inventory

Reasons for Switching to Cin7 Core: I could setup Dear myself, I was advised Intacct would require costly support to setup.

Mia
Office Manager in Australia
Glass, Ceramics & Concrete, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great support for training and set up

5.0 2 years ago

Comments: My CIN 7 experience so far has been great, apart from that I couldn't get urgent support from the daily support team after the training project is closed. Being a new user, this is essential, as even I have been trained, to be able fully function, further support is needed in a timely manner.

Pros:

[sensitive content hidden] has provided great helping through training sessions and initial set up of the system to make my job easier, she has gone above and beyond which makes me feel that Cin 7 Core is a system I can easily recommend to other people from this prospective.

Cons:

0Customer support from CIN 7 Support Team (after system set up), the turnaround to get back to me and the response is not user friendly for new users, all new users would be experiencing a lot of questions and issue at the very beginning start using the system, and the problem I experience actually stop my office functioning, to book a call online for a few days in advance doesn't work to this situation at all.

Alternatives Considered: Sales Force Optimization

Reasons for Switching to Cin7 Core: Cin 7 seems matches my purpose and most of my current needs.

Verified Reviewer
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good tool that does all we need, pricing and support can be improved

5.0 last year

Pros:

Cin7 Core is feature rich and does inventory management very well. We also use it for stock control and order fulfilment.

Cons:

For what's become a relatively large monthly investment, the support could be improved when we (rarely) need it. Even though we started small, each additional user, API and integration has quickly increased the total subscription price.

Cory
President in US
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Himash was great

4.0 last year

Comments: Some integrations such as Quickboks online transfer all vendors or purchases I've made to people and automatically populate them as suppliers in CIN7 Core. Similarly Avatax, once a transaction occurs, it automatically populates that specific location and it's tax rate in the drop down field, when I will always only need Tax lookup selected from the drop down. So both integrations have these messy autopopulations that don't have a simple fix to.

Pros:

Onboarding support with Himash has been fantastic.

Cons:

some integrations with ship station and Quickbooks haven't been as smooth as I had hoped

Steve
Director of Tech and IT in Canada
Food Production, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Order Management Program

5.0 12 months ago

Pros:

Ease of Use Integration with Shopify Inventory Management

Cons:

Everything works as it should. Haven't found a con yet.

Iulian
IT Operations Manager in Taiwan
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Worth the investment

5.0 2 years ago

Comments: We have 6 businesses with multiple ecommerce channels like Amazon, Woocommerce, offline sales and multiple warehouses. We use Dear as an ERP system to manage everything from placing orders to the factories to syncing shipments to various regions. The Dear 2 Dear function is very useful however there are a few things to improve on that side.It was easy to switch from our previous system and it made everyone's live easier by making us rely less on Excel spreadsheets and more on doing productive things for the business.

Pros:

Ease of use and the onboarding process was straightforward for all our team.The support team is great and often manage to solve things through their live chat. In particular Duminda is always going the extra mile.

Cons:

The reporting section has quite a few important gaps. There are several users that complained on the forum and asked for an update however nothing seems to be on the horizon. It's lacking a salesforce integration as well.

Chantell
Operations Liason in South Africa
Wholesale, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Post support review

4.0 2 years ago

Comments: Fair

Pros:

Connectivity to several ecommerce platforms, reports, and extensive data stored per product

Cons:

Under "All Products" - If I search for a product, and can see all the variants for that product, I cant see the SOH in our main warhouse instantly (like on other platforms like TrageGecko). I have to 1) click on the varant, 2) Open up the new tab, 3) navigate to "stock" where SOH appears, 4) repeat the last 3 steps for of the variants.....it would be much more user friendly if I could see all the SOH numbers for all the variants after I search for the product instead of having to open each variant individually, or go and pull a specific report. Either option is time consuming and laborious. ALSO, images for each product dont show thumbnails....so I cant see if the images are dated or not.

Luke
Director in Australia
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

So far so good

4.0 2 years ago

Comments: Overall it's been good. Few kins as mentioned but that is to be expected on new software. The team has been helpful and they do have a process to escalate issues such as I had which is good.

Pros:

The reporting. Other products on the market at this price are poor in this department. It offers products by variant which is a necessity for us. Customer service via chat (on a small plan) has been really good. Better than expected.

Cons:

Some things were a little different from the platform I have been coming from but that it so be expected. There have been a few clunky things that have cost us a fair bit of time when setting up such as not being able to update the ProductFamilySKU via .csv. You can only do this manually. If you update via .csv if doesn't actually update it, it creates another and then you have doubled ProductFamilySKU's. This took some working out but the chat support was very helpful. Another one was products that have no history won't show in "Availability" so it wasn;t until I entered SOH that I could see any products but products that had a value of 0 would not come up as they did not have any history. In the end I did a plus 1 stock adjustment and then -1 stock adjustment so it had a history so it would show up in availability. Some things like this have made set up take longer than it needed to as these kinks are not well known by the staff so they had to test to get answers. Again support was good but it;s more of a why does it work like this and why don't the staff know, wouldn't this happen to everyone.? Anyway, sorted now.

Ardy
Director in Australia
Pharmaceuticals, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

[sensitive content hidden] is a legend

4.0 last year

Comments: Good thanks to [sensitive content hidden]
and his support with resolving inventory issues.

Pros:

The CS that has been received to date from [sensitive content hidden]

Cons:

Some complexity around inventory control, that is due to novice users.

Chaz
Administrator in South Africa
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Customer Support

4.0 2 years ago

Comments: Lakitha Thirimanne from Cin7 Core was very helpful and friendly when it came to an issue that i was experiencing on the system its self, she managed to get everything fixed and back up and running for me Will definitely recommend Cin7 Core as well as its friendly staff

Pros:

I liked how attentive there staff are to solving issues

Cons:

Have not experienced any negative issues

Melvin
President in US
Wholesale, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product

5.0 2 years ago

Comments: After a few months trying to get everything working, I had a great experience with support agent Anitra De Silva. She was able to resolve all the pending issues that nobody else got me answers on. I am finally up and running as I expected.

Pros:

Great solution for a fraction of the price of enterprise software

Cons:

would like to see more integrations but has the most important ones

Vanessa
Consultant in US
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Can't be beat for the price

5.0 2 years ago

Comments: After going around in circles with a few reps, I finally got connected with [sensitive content hidden]. He was extremely helpful with ironing out some issues I was encountering. I think dear is an amazing product and always recommend it to my clients. I hope that the product continues to be a great program even after the transition to Cin7.

Pros:

Features are exhaustive; you can accomplish any setup. Easy to scale up with more features.

Cons:

Can be finicky, but once you learn the workarounds it works beautifully.

Alternatives Considered: Fishbowl and Finale Inventory

Reasons for Switching to Cin7 Core: Robust features for a great price

Verified Reviewer
Verified LinkedIn User
Consumer Goods, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

No customer service to speak of, many features do not work

3.0 2 years ago

Comments: Just aweful. Their customer support is less than helpful, it's a waste of time.

Pros:

I dont really like it. My main need was to sync inventory across online stores, but it doesn't work. My inventory numbers drift over time, and are basically never accurate. I can't pin down the source of the errors and there is no useful customer support to speak of.

Cons:

My main need was to sync inventory across online stores, but it doesn't work. My inventory numbers drift over time, and are basically never accurate. I can't pin down the source of the errors and there is no useful customer support to speak of.

Richard
Director in UK
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic Support & Product

5.0 2 years ago

Comments: Amazing

Pros:

There is so much to list that is good about Dear. The system is a very easy to use and their tech support are friendly and available 24 hours a day

Cons:

Just the mobile app for picking and packing orders. Its a little slow and not user friendly.

David
Founder in US
Food & Beverages, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Product

5.0 2 years ago

Pros:

Great features: Assemblies, inventory control, best before dates, lot codes

Cons:

Minor complaints: Having to create separate SKUs for case packs, creating custom forms for purchases/invoices is a bit of a burden and isn't streamlined in the system itsel

Megan
QA Manager in UK
Food Production, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Use in Manufacturing

4.0 2 years ago

Pros:

Easy to use. Multiple functions for whole business. Excellent traceability functions. Easy to adjust it to suit your business.

Cons:

Quite time consuming to upload all current stock to system at initial use

Nikhil
Onlien Manager in Hong Kong
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good Customer Service

4.0 2 years ago

Pros:

Integration with Shopify and the E-commerce feature

Cons:

Unable to have more integrations - there are better ways to integrate the e-commerce and I think they should look at this as its very important to scale.