Zenefits

Who Uses Zenefits?

Zenefits serves SMBs of all sizes; from 1 to 5 employees, to businesses with 1000+ employees.

What Is Zenefits?

Zenefits is a SaaS cloud-based HR platform that helps small and mid-sized companies empower their workforce, manage change and stay compliant. Zenefits' People Platform delivers the most comprehensive, intuitive HR experience in the market. Its HR, Benefits, Payroll and Performance apps combine with advisory services and integrated partner apps to radically simplify HR administration reducing paperwork and complexity so companies can focus on starting, running and growing their businesses.

Zenefits Details

Zenefits

http://www.zenefits.com/

Founded 2012

Zenefits Pricing Overview

Zenefits has a free version and offers a free trial.

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Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Webinars

Documentation

Support

Business Hours

Online

Zenefits Features

  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking

View full list of Attendance Tracking Software

  • ACA Reporting
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • COBRA Administration
  • Deduction Management
  • Disability Insurance Administration
  • Employee Benefits Administration
  • FMLA Administration
  • HIPAA Compliant
  • HSA/FSA Administration
  • Health Insurance Administration
  • Life Insurance Administration
  • Online Benefits Enrollment
  • Provider Management
  • Retirement Plan Management

View full list of Benefits Administration Software

  • Archiving & Retention
  • Audit Management
  • Compliance Tracking
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • OSHA Compliance
  • Process/Workflow Automation
  • Risk Management
  • Sarbanes-Oxley Compliance
  • Surveys & Feedback
  • Version Control

View full list of Compliance Software

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

View full list of HR Software

  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Workflow Management
  • Self Service Portal
  • Task Management
  • Training Management

View full list of Onboarding Software

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Outsourcing
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

View full list of Payroll Software

  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customisable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures

View full list of Performance Appraisal Software

  • Biometric Recognition
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workstation Tracking

View full list of Time Clock Software

Zenefits Alternatives

More Zenefits alternatives

Zenefits Reviews for UK Users

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 4.3
Customer Service 3.8
Features 4.1
Value for Money 4.1

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Shae J.
Human Resources Director
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/08/2019

"Seamless low-cost solution for small to mid-sized companies that kills busy work"

Comments: -Paperless onboarding/offboarding to support a remote workforce -Integrations with existing ATS, removing the needs for duplicate data entry -Digital document storage, allowing us to digitize all employee files. No more paper! -Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave. -Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses. -ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution. -Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.

Pros: With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one. Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.

Cons: I would love it if the custom email triggers were built out with greater functionality. Right now I highly utilize this tool but I see the opportunity for additional growth. The site should have a support number listed in the event of an outage. Right now you can only access support if you are logged into the dashboard.

  • Reviewer Source 
  • Reviewed on 16/08/2019
Bz P.
Director of HR
Libraries, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/05/2020

"Zenefits - Easy Peasy"

Comments: This is a great software for a distributed workforce. We have employees in different 20 states and 40 different locations. Zenefits makes it easy for us.

Pros: This software is so easy to use for both the employees and the HR team. Everything is simple and straightforward, no convoluted quirky tricks needed to enter information. Hiring and onboarding is super easy. Open enrollment is super easy. Payroll is super easy. PTO management is super easy.

Cons: There are some tie in products that still need some work.

  • Reviewer Source 
  • Reviewed on 29/05/2020
Nina D.
Project Manager
E-Learning, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/10/2020

"Manage Benefits & Time Off with Zenefits"

Comments: Overall, having Zenefits is great. It's easy to integrate the time off with your Outlook calendars so everyone knows when people are out and the access to your information is easy when you need it. The mobile app is also super beneficial because if you need something on the go, it's already there and is a similar experience to the website.

Pros: What I like most about this software is that it's easy to use. Everything is super straightforward and you don't have to hunt a ton for what you need. The time off section is nice because it clearly shows you how you're using your time, including your work from home and sick time. Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it a lot easier for when you're searching for the exact thing you need.

Cons: The only thing I'd really like to see improved is the link out and resources to the medical insurance and benefits. This could be due to how our company's individual insurance is set up, but I do often think there is an opportunity for more resources for the insurance!

  • Reviewer Source 
  • Reviewed on 06/10/2020
Laura B.
Owner
Music, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 17/02/2020

"Not for Small Businesses"

Comments: Terrible.

Pros: That it helps manage HR stuff - but there are others out there that actually may have a Customer Service Department.

Cons: Zenefits has a slick sales process, however, once you sign, you are on your own. The set up process was a nightmare for us and took almost 4 months before we could run our first payroll. Four months. Once we ran that payroll, we have literally been on our own. There is ZERO customer service in this company. If you have a payroll question, forget it. Recently we were assigned a Customer Success Manager who literally takes 2 weeks to respond to an email and then tells us we need to email Customer Service. It unreal to be paying this expensive service and not be able to get support when running a payroll or needing something related to taxes. Stay away. I can only assume they are more interested in larger companies. The platform is pretty basic and does not have the flexibility to truly work for any kind of company that has both FT exempt staff and PT non-exempt. I feel like everything I asked about I was told would work and then I found out after signing that, well, no it really does accommodate what we need. Very disappointed with this company and regret doing business with them.

Vendor Response

by Zenefits on 26/02/2020

Hi Laura,
We are sorry to hear that you are less than satisfied with your experience. As a current customer, you do have options. Have you spoken with your CM/CE? They are able to assist with finding answers. We also offer clients the opportunity to join our online community. There you have direct access to SME's like our product team as well as your Zenefits peers (who can help with navigating the platform).
Please let me know if I can connect you with someone.

  • Reviewer Source 
  • Reviewed on 17/02/2020
Brooks B.
CEO
Real Estate, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/08/2020

"Incredibly happy users"

Comments: Overall experience with Zenefits has been very good and we would highly recommend.

Pros: Zenefits is very to use and the onboarding process is a breeze.

Cons: Zenefits reporting has gotten better, but still has some room for improvement. Additionally, they could do a better job with year-end comp process/reporting.

  • Reviewer Source 
  • Reviewed on 11/08/2020