15 years helping British businesses
choose better software

What is Brevo?

Forge lasting customer relationships and accelerate growth with Brevo, the most approachable CRM suite. Build brilliant customer experiences across email, SMS, push, and more. Coalesce data sources for precise targeting and a single customer view. Automate, segment, and A/B test for campaigns tailored to your audience.

Who Uses Brevo?

Brevo’s CRM suite is designed to grow businesses of all sizes and empower them to create seamless customer experiences. Accelarate your revenue growth with Brevo’s easy-to-use marketing and sales tool

Brevo Software - Newsletters, Transactional emails, Marketing Automation, SMTP - all with Brevo.
Brevo Software - Create, send and analyze your email campaigns easily, with unlimited contacts
Brevo Software - The platform that helps you build customer relationships across email, SMS, chat & more.
Brevo Software - Newsletters, Transactional emails, Marketing Automation, SMTP - all with Brevo.

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Reviews of Brevo

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Neels
Neels
Owner in South Africa
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best Value for Money

5.0 2 months ago New

Comments: I used Sendinblue in the past for ecommerce transactional emails. After a few years of absence in ecommerce, I needed a new SMTP server setup again and naturally seeked out the same service I used and liked. I then found that they changed brands to Brevo and was very surprised to see that the service offereing is even bigger and better than before.

Pros:

The easy setup and generous free tier for SMTP email sending campaigns is best in class, in my opinion. They also provide all the functionality needed to run successful marketing campaigns as well as transactional emails. In addition to emails, you can also engage with contacts via SMS and chat.

Cons:

This may sound artificial, but I sincerely have not yet found anything about using Brevo for my current needs, that I could do better with outher email tools.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great email sending platform

4.0 last month New

Comments: It is a great platform for email marketing, where you can decide if you want to be charge for number of mails sent or contact list volume.

Pros:

The drag and drop system is really easy to use, the templates even if they are basic works well, it has a great customer service who responds fast and finally love the a/b testing

Cons:

Some metrics doesn't match with Google Analytics statistics, and I found some issues in the process to import a list of contacts

Mehul
Directot in India
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Fraud company

1.0 2 months ago

Pros:

Dashboard is neat and the Ui is very easy to use

Cons:

-Fraud charges every month - Account got hacked due to them - Sometimes money is deducted thrice - Poor customer support

Bryan
E-Commerce Manager in US
Automotive, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Brevo - Everything in one place.

5.0 2 months ago New

Comments: It was much, much more affordable for our needs than other similar solutions we looked at. The Conversations Chat module allows us to add chat messaging from Facebook, Instagram, and Email. This allows all our staff to use one interface for all messaging and to spread out the workload to all staff.

Pros:

We use Brevo for our email marketing and contact lists as well as the Conversation module that adds a Chat feature to our company website.

Cons:

Regarding the Conversation module, I really want more high-level controls to monitor and manage our sales team who all use Brevo to digitally interact with our customer base.

Muturi
Accountant in US
Business Supplies & Equipment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A Great Marketing Features With Brevo

5.0 3 weeks ago New

Pros:

Brevo makes email marketing easy and handles all our CRM needs.

Cons:

No issues as Brevo has been smooth. It is effective.