--- description: Discover the benefits and disadvantages of Brevo. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brevo Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Brevo](/software/132996/brevo) # Brevo Canonical: https://www.capterra.co.uk/software/132996/brevo Page: 1 / 141\ Next: [Next page](https://www.capterra.co.uk/software/132996/brevo?page=2) > Brevo is a software that offers businesses with email/SMS marketing, automation, CRM, live chat, and transactional email tools. > > Verdict: Rated **4.6/5** by 3489 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Brevo? Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 3489 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sendinblue - **Founded**: 2012 ## Commercial Context - **Starting Price**: £6.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: Brevo pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Brevo with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, India and 27 more ## Features - API - Activity Dashboard - Alerts/Notifications - Availability Management - CAN-SPAM Compliance - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Channel Management - Collaboration Tools - Contact Database - Contact Management - Customer Segmentation - Customisable Forms - Customisable Reports - Data Import/Export - Drag & Drop - Drip Campaigns - Email Tracking - Event Triggered Actions - Interaction Tracking - Landing Pages/Web Forms - Lead Capture - Lead Management - Lead Qualification - Lead Segmentation - Live Chat - Marketing Automation - Mobile Access - Mobile Optimization - Online Booking - Performance Metrics - Personalisation - Pipeline Management - ROI Tracking - Reminders - Reporting & Statistics - Sales Pipeline Management - Sales Reports - Scheduling - Segmentation - Signature Management - Simple Mail Transfer Protocol (SMTP) - Subscriber Management - Task Management - Template Management - Third-Party Integrations - Website Visitor Tracking ... and 17 more features ## Integrations (59 total) - ActiveCampaign - Adobe Commerce - BigCommerce - Bouncer - Convertful - Drupal - Elementor - Eventbrite - Everwin CXM - Freshdesk - GRC Contact - Getsitecontrol - Google Ads - Google Analytics 360 - Google Sheets ... and 44 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software) - [Marketing Automation Software](https://www.capterra.co.uk/directory/6/marketing-automation/software) - [Campaign Management Software](https://www.capterra.co.uk/directory/30012/campaign-management/software) - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) - [Transactional Email Software](https://www.capterra.co.uk/directory/31564/transactional-email/software) ## Alternatives 1. [EmailOctopus](https://www.capterra.co.uk/software/147415/emailoctopus) — 4.8/5 (655 reviews) 2. [Mailchimp](https://www.capterra.co.uk/software/110228/mailchimp) — 4.5/5 (17643 reviews) 3. [MailerLite](https://www.capterra.co.uk/software/136603/mailerlite) — 4.7/5 (2318 reviews) 4. [ActiveCampaign](https://www.capterra.co.uk/software/79367/activecampaign) — 4.6/5 (2565 reviews) 5. [Constant Contact](https://www.capterra.co.uk/software/31898/constant-contact) — 4.3/5 (2934 reviews) ## Reviews ### "Positive Brevo Experience As A Not-for-profit Organisation" — 5.0/5 > **George** | *30 January 2026* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and customise to suit needs of a small not for profit organisation. Support very quick to respond to queries and also to advise of any temporary operational problems. Excellent value for money relative to feature set. > > **Cons**: Very little to dislike, but would like more granular analysis of clicked links which are available in higher subscription levels, recognising that we still have a very good feature set. > > It has been a very positive experience over several years with regular useful feature and user interface updates. ----- ### "Great Value for Money, Good Experience and Solid Deliverability" — 5.0/5 > **Remi** | *20 July 2025* | Retail | Recommendation rating: 3.0/10 > > **Pros**: I've been using Brevo for a few months now and one thing I love most is the it is an all-in-one email marketing and CRM platform tailored to small businesses like mine. I wanted a platform that's easy to learn, navigate and pocket friendly with good value for money, glad I hot all three\! Brevo’s digital marketing suite offers not just tools for emails, but also SMS, WhatsApp, chat, sales pipelines, and automation, which are bonus to me. > > **Cons**: I haven't come access anything I don't like about Brevo. However, I think it would be nice to see more integrations. > > Overall, my experience with Brevo had been positive. I like that there are good numbers of drag-and-drop editors, professional templates, dynamic content personalization, A/B testing, and advanced segmentation. I love the Automation and it’s vsual workflow builder, the ready-made templates for journeys such as welcome, abandoned cart, re-engagement and the awesome multi-step sequences across channels I have also found Brevo support staff to be responsive and quite efficient at sorting out my problems. All in all, I’m very happy and content with Brevo ----- ### "Exceptional customer support, great product, and green too. 4theplanet" — 5.0/5 > **Adela** | *25 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I moved over to Brevo from SendGrid .. and also moved over all my clients too.. it was easy to use, easy to add the DNS records, customer support was exceptional, and I'm only using the free plans at the moment so value for money is epic\! It integrates fine with WP Mail SMTP, Fluent SMTP and Post SMTP on my Wordpress sites. I LOVE that they have the carbon footprinting calculator, as I work in digital sustainability. Very very cool. > > **Cons**: The due diligence was brilliant, but I did need to raise a ticket each time I set up a new account. And I had a few tech issues with not getting codes to my phone. But nothing to complain about. Customer support helped really quickly. > > Really good, happy, friendly, and real human support - not awful chat bots to fight with. Really pleased about the carbon footprint element too. ----- ### "Brevo / Brevo PushOwl" — 5.0/5 > **Amanda** | *30 April 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Honestly, it’s the customer support. It is so rare to find a tech company that actually feels human. Whenever I’ve run into a wall especially with the PushOwl integration their team has been all over it. They are incredibly fast, they actually get the technical side of the issue without me having to explain it three times, and they follow up afterward just to make sure everything is still running smoothly. It’s also just a really pretty, easy-to-use platform. Most "all-in-one" tools feel like a cluttered mess, but Brevo keeps things clean and simple. > > **Cons**: The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or those who clicked but didn't buy), I feel like I have to jump through too many hoops. > > It’s great. It feels like a platform that actually wants you to succeed rather than just one that wants to bill you for your contact list size. The Value for Money is huge and the ease of use has saved me a ton of time. The support team, specifically how they handled PushOwl issues with super speed, really gives me peace of mind. It’s a solid, reliable tool with a support team that actually has your back. ----- ### "Good experience with Brevo across all areas" — 5.0/5 > **George** | *3 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I've had a positive experience with Brevo overall. The dashboard is intuitive, campaign creation is straightforward, and importing and managing contact lists is much easier than many alternatives I've used. The reporting tools are clear and make it easy to understand how campaigns are performing. I was also impressed with the support team. They were professional, polite, informative and took the time to review my situation in detail rather than simply providing generic responses. > > **Cons**: The only challenge I experienced was that the platform is understandably very strict on deliverability and compliance from the outset. While I appreciate the need to protect sender reputation, it can make it difficult for businesses inheriting older customer databases to gradually assess and improve list quality. In my case, the compliance team worked with me constructively and helped identify the underlying issues, which I appreciated. > > Overall, I've found Brevo to be a powerful and well-designed platform with excellent support, useful reporting and analysis and great customer population management. ----- Page: 1 / 141\ Next: [Next page](https://www.capterra.co.uk/software/132996/brevo?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/132996/brevo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data