--- description: Discover the benefits and disadvantages of Brevo. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brevo Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Brevo](/software/132996/brevo) # Brevo Canonical: https://www.capterra.co.uk/software/132996/brevo Page: 1 / 138\ Next: [Next page](https://www.capterra.co.uk/software/132996/brevo?page=2) > Brevo is a software that offers businesses with email/SMS marketing, automation, CRM, live chat, and transactional email tools. > > Verdict: Rated **4.6/5** by 3408 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Brevo? Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 3408 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sendinblue - **Founded**: 2012 ## Commercial Context - **Starting Price**: £6.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: Brevo pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Brevo with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, India and 27 more ## Features - API - Activity Dashboard - Alerts/Notifications - Autoresponders - Availability Management - CAN-SPAM Compliance - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Channel Management - Collaboration Tools - Contact Database - Contact Management - Customer Segmentation - Customisable Forms - Data Import/Export - Drag & Drop - Drip Campaigns - Email Tracking - Event Triggered Actions - Interaction Tracking - Landing Pages/Web Forms - Lead Capture - Lead Management - Lead Segmentation - Live Chat - Marketing Automation - Message Personalisation - Mobile Access - Mobile Optimization - Multi-Campaign - Online Booking - Personalisation - Pipeline Management - ROI Tracking - Reminders - Reporting & Statistics - Sales Pipeline Management - Sales Reports - Scheduling - Signature Management - Simple Mail Transfer Protocol (SMTP) - Social Marketing - Subscriber Management - Task Management - Template Management - Third-Party Integrations - WYSIWYG Editor ... and 17 more features ## Integrations (58 total) - ActiveCampaign - Adobe Commerce - BigCommerce - Bouncer - Convertful - Drupal - Elementor - Eventbrite - Everwin CXM - Freshdesk - GRC Contact - Getsitecontrol - Google Ads - Google Analytics 360 - Google Sheets ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software) - [Marketing Automation Software](https://www.capterra.co.uk/directory/6/marketing-automation/software) - [Campaign Management Software](https://www.capterra.co.uk/directory/30012/campaign-management/software) - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) - [Transactional Email Software](https://www.capterra.co.uk/directory/31564/transactional-email/software) ## Alternatives 1. [EmailOctopus](https://www.capterra.co.uk/software/147415/emailoctopus) — 4.8/5 (654 reviews) 2. [Mailchimp](https://www.capterra.co.uk/software/110228/mailchimp) — 4.5/5 (17572 reviews) 3. [ActiveCampaign](https://www.capterra.co.uk/software/79367/activecampaign) — 4.6/5 (2561 reviews) 4. [MailerLite](https://www.capterra.co.uk/software/136603/mailerlite) — 4.7/5 (2256 reviews) 5. [Constant Contact](https://www.capterra.co.uk/software/31898/constant-contact) — 4.3/5 (2912 reviews) ## Reviews ### "Great Value for Money, Good Experience and Solid Deliverability" — 5.0/5 > **Remi** | *20 July 2025* | Retail | Recommendation rating: 3.0/10 > > **Pros**: I've been using Brevo for a few months now and one thing I love most is the it is an all-in-one email marketing and CRM platform tailored to small businesses like mine. I wanted a platform that's easy to learn, navigate and pocket friendly with good value for money, glad I hot all three\! Brevo’s digital marketing suite offers not just tools for emails, but also SMS, WhatsApp, chat, sales pipelines, and automation, which are bonus to me. > > **Cons**: I haven't come access anything I don't like about Brevo. However, I think it would be nice to see more integrations. > > Overall, my experience with Brevo had been positive. I like that there are good numbers of drag-and-drop editors, professional templates, dynamic content personalization, A/B testing, and advanced segmentation. I love the Automation and it’s vsual workflow builder, the ready-made templates for journeys such as welcome, abandoned cart, re-engagement and the awesome multi-step sequences across channels I have also found Brevo support staff to be responsive and quite efficient at sorting out my problems. All in all, I’m very happy and content with Brevo ----- ### "Exceptional customer support, great product, and green too. 4theplanet" — 5.0/5 > **Adela** | *25 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I moved over to Brevo from SendGrid .. and also moved over all my clients too.. it was easy to use, easy to add the DNS records, customer support was exceptional, and I'm only using the free plans at the moment so value for money is epic\! It integrates fine with WP Mail SMTP, Fluent SMTP and Post SMTP on my Wordpress sites. I LOVE that they have the carbon footprinting calculator, as I work in digital sustainability. Very very cool. > > **Cons**: The due diligence was brilliant, but I did need to raise a ticket each time I set up a new account. And I had a few tech issues with not getting codes to my phone. But nothing to complain about. Customer support helped really quickly. > > Really good, happy, friendly, and real human support - not awful chat bots to fight with. Really pleased about the carbon footprint element too. ----- ### "Brevo - Fantastic for SME businesses that don't want all the complications of using an email marketing tool" — 5.0/5 > **Scott** | *26 November 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: The system is easy to use, and user friendly, the price point is great for a small business and I've contacted support three times since signing up with questions about what I was doing wrong and every time I have messaged them, my problem has been resolved within 24hrs. Great service. > > **Cons**: The only issue I had was not enough access to on-demand training with no live events immediately available. > > As per my comment in the Pros: section, everything has been super easy to use and set up so far and we're only using 30-40% of the system so it has great potential. Very happy with the system and great price point. ----- ### "Positive Brevo Experience As A Not-for-profit Organisation" — 5.0/5 > **George** | *30 January 2026* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and customise to suit needs of a small not for profit organisation. Support very quick to respond to queries and also to advise of any temporary operational problems. Excellent value for money relative to feature set. > > **Cons**: Very little to dislike, but would like more granular analysis of clicked links which are available in higher subscription levels, recognising that we still have a very good feature set. > > It has been a very positive experience over several years with regular useful feature and user interface updates. ----- ### "Easy to use platform for emails, automation and simple contact management. Good value." — 5.0/5 > **Lucy** | *10 July 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Simple set up, easy to use interface to create emails, automations and forms. Brevo also includes a simple CRM for managing contacts and it is easy to customise views. Simple integration with WP Forms. Easy to set up SMTP with WordPress. Friendly customer service. > > **Cons**: When using a popup form it is not possible to customise the URL for double opt-in subscribers. They are sent to a pretty unattractive grey screen with 'thanks for subscribing' in green letters. It is possible to customise the URL for the standard (non pop-up) form, and also when using the Brevo integration with WP Forms. Also sometimes the automations take longer to run than I'd expected which might cause a problem with my double opt-in automation. Having said that, it's possible that is because I'm on the free plan. > > Pleasantly surprised by how much I can make use of the platform even when on the free tier - including access to customer support via email. Also happy with the integrations available. ----- Page: 1 / 138\ Next: [Next page](https://www.capterra.co.uk/software/132996/brevo?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/132996/brevo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data