Bike Rental Manager

by Taste Provence

Who Uses Bike Rental Manager?

Businesses that rent bikes. Fleet size from 10 to 5,000.

What Is Bike Rental Manager?

BRM will manage every aspect of your bike rental business, all in one place.
For bike shops with fleets from 10-5000 bikes.
(in fact some smaller shops of around 5-20 bikes use it for the amazing online booking system)

By managing your customers, your rental tickets, your availablity, your maintenance and your transactions all in one place you will save an enormous amount of time and effort.
Optionally you can also take bookings online, against your LIVE inventory.

Bike Rental Manager Details

Taste Provence

http://www.bikerentalmanager.com/

Founded 2010

Bike Rental Manager Software - 1
Bike Rental Manager Software - integrated maintenance
Bike Rental Manager Software - integrated point of sale
Bike Rental Manager Software - 4
Bike Rental Manager Software - 5
Bike Rental Manager Software - 1 - thumbnail
Bike Rental Manager Software - integrated maintenance - thumbnail
Bike Rental Manager Software - integrated point of sale - thumbnail
Bike Rental Manager Software - 4 - thumbnail
Bike Rental Manager Software - 5 - thumbnail

Compare Bike Rental Manager with similar products

Starting price

US$59.00/month
US$33.00/month
US$66.00/month
N/A

Free Version

Free Version No
Free Version Yes
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Bike Rental Manager deployment and support

Support

  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Bike Rental Manager Features

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto / Boat Rental
  • Availability Management
  • Barcode / Ticket Scanning
  • Booking Management
  • Calendar Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Templates
  • Equipment Maintenance
  • Equipment Rental Software
  • Equipment Tracking
  • Event Scheduling
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Late Fee Calculation
  • Maintenance Management
  • Maintenance Scheduling
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Order Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Real Estate Rental
  • Recurring Rentals
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental
  • Third Party Integrations
  • Transaction History
  • Work Order Management

View full list of Rental Software

Bike Rental Manager Alternatives

More Bike Rental Manager alternatives

Bike Rental Manager Reviews for UK Users

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.4
Customer Service 4.8
Features 4.6
Value for Money 4.7

Review software

Share your experiences with other software buyers.

Write a Review!
Dan T.
Director/Owner
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/04/2021

"River Riders 'Powered by BRM'."

Comments: I'm happy with the increase in capabilities and potential of BRM for River Riders. Based on this I'm confident we can continue to grow our rental operation with BRM.

Pros: BRM to Stripe to XERO(accounting software) integration made book keeping much more efficient and online payments increased. When given the option to complete a booking form or express booking via BRM the majority of customers choose to use BRM

Cons: Training staff how to make manual bookings and use brm. Setting up bike servicing processes. Glitches with loading the app. Limited functionality on mobile device.

Vendor Response

by Taste Provence on 12/07/2021

Many thanks for your kind words and feedback.
We are continuing our development of BRM features and usability improvements and are committed to helping all our customers be more successful in their rental operations.
Some exciting stuff coming up in the next 6 months!

  • Reviewer Source 
  • Reviewed on 06/04/2021
Bill L.
owner
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 24/11/2020

"Find another rental software company"

Comments: We paid for the service. There were issues in communication. Both parties were trying to contact each other but things weren't coming together. Likely due to the big time difference. By the time we were actually getting somewhere communication wise we were already in our busy season and didn't have time to implement the system. We were assured (in writing) that we could start the system where we left off when we got around to doing it. By the time this happened it was the next off season. By then they said we had waited too long and they were keeping our money. They used some lame excuse to explain the promises made in text. In the end it wasn't enough money from half way across the world to do anything about, but they certainly will not get any help with other future customers if it were up to me. Its a shame given we a HUGE fans of Lightspeed and got onto that platform way back in the day when they first started. I haven't ran into a bad software company that plugs into Lightspeed other than BikeRentalManager.com
Its a shame...

Pros: It seemed like it was going to be an affordable, quality product. It seemed to have all the functionality we were looking for.
Additionally, there are not many other plug-in bike rental software companies for Lightspeed, but Im sure that is changing quickly.

Cons: The people behind it. The [SENSITIVE CONTENT HIDDEN] was unfriendly and unyielding in his pursuit to make a buck and not follow through with promises one of his employees made to us.

Vendor Response

by Taste Provence on 08/12/2020

I am very sorry to see that you felt it necessary to leave a second review despite not being a customer of BRM since April. As mentioned in response to your last review, we have received overwhelming positivity from our customers regarding the training and onboarding options available. In this instance, we believe we went above and beyond offering dedicated 1-1 time to set up your store, countless emails from us to answer your questions, and even an offer of a discount. Unfortunately, this did not meet your expectations and I am sorry for that. To address your comment regarding timezone issues. We have always had dedicated staff based on the US, of which you had many engagements with throughout your time with BRM. Once again we are very sorry you continue to be dissatisfied, and we wish you the very best in the future.

  • Reviewer Source 
  • Reviewed on 24/11/2020
Ben C.
MD
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 09/07/2021

"Great for bike rental"

Pros: Good Value, does all the essentials very well, very responsive support team

Cons: Admin user experience could be improved in places, but we are seeing improvements on a regular basis
Would like to see integration with third party booking (booking.com, tripadvisor, airbnb etc.)

Vendor Response

by Taste Provence on 14/07/2021

Hi Ben,
many thanks for your kind words and feedback.
Yes, as you say, we are making improvements all the time, and in fact are growing our engineering team to move even faster.
best, the BRM Team.

  • Reviewer Source 
  • Reviewed on 09/07/2021
Caitlin K.
Reservations Manager
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/12/2020

"Super helpful for our bike reservations"

Comments: Customer service is very responsive and helpful. The system also has a lot of step-by-step explanations and tutorials for common issues and questions.

Pros: BRM has been really helpful at helping me manage last minute bike reservations, which used to be the most stressful part of my job. Now setting up reservations and charging people is quick and easy.

Cons: I wish there were more flexibility for complicated reservations, like if a person switches bikes partway through a rental I actually have to create two separate reservations for each set of dates, and that gets tricky if the person is part of a family with other bikes in the reservation. Sometimes BRM can't accommodate weird but common situations like that.

  • Reviewer Source 
  • Reviewed on 30/12/2020
Kevin W.
Owner
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 12/03/2020

"Updated Review"

Comments: I am unable to update my previous review but I need to make sure future buyers have good info. BRM did provide a full refund of my purchase. I have been following the release of 2.0 in which it is apparent they have fixed the issues with customers booking from their mobile devices. I have since used competing products and am confident BRM is the best software for multiday rentals. The back end of BRM is and always has been amazing in helping to track your inventory, keep up on maintenance, and quickly see the status of your business. I will be moving back to BRM 2.0 in the near future. I have tried or had demos of every competing product and none can match their features. I have not been in contact with BRM since leaving last year, this review was not solicited. If your shop does rentals, especially multiday this is the software you need!

Pros: Customer Service. Best rental software for multiday Rentals and links with Lightspeed.

Cons: I had listed cons in my last review but they have since been addressed or in the process of being addressed with their BRM 2.0.

Vendor Response

by Taste Provence on 13/03/2020

Thank you Kevin.

  • Reviewer Source 
  • Reviewed on 12/03/2020