PerformanceHub

Great 'one stop' performance management system

Pros:

- One stop performance management, everything you need in one place, configured to suit your organisational needs - Access to reporting - easy to monitor use and engagement - Second line support is second to none - responsive and helpful providers - Continual developments and updates to functionality

Cons:

Some limitations to configuration e.g. one-to-one templates although this can be fed back for future development of functionality

TSG and Performance Hub

Comments: The experience has been excellent to date.
We were giving access to the portal to test and evaluate and provided with the time to do this without being hassled by constant sales calls.
The roll out to the business was exceptionally smooth and the team at Performance Hub were extremely responsive to our requests for support with integration and delivery.
Ongoing technical support has been superb - quick response times with friendly service.
Definitely recommend.

Pros:

Ease of use - the application is intuitive, requiring minimal tuition for new users to become competent at accessing and using the portal. The ability to store all performance related records in one place makes it a lot easier for managers to record, track and reward performance. The way in Performance Hub presents objectives and key measures was also a positive as we were looking to move to an OKR approach, which this suited. Strategically, it allows us to present every member of the team with a view of how their objectives fit into the wider picture, allowing us to visually present the golden thread, allowing people to see how they contribute to the success of the business.

Cons:

Not necessarily things we did not like, but more observations about what would be useful to us: 1. A separate 'performance improvement plan' option, where a specific short term action plan can be created to address particular performance issues for an individual that sits outside of the normal process. 2. Documents/images/links - ability to upload images to appraisals, or links to documents would be a useful feature to have

Great system for capturing objectives, development plans and conversations

Pros:

The ability to set business objectives and cascade these easily throughout the company. This meant everyone is a part of the goal and working towards achieving the objectives as one. Behind the scenes you can easily configure the system to work for your business and timelines you have set for the business year. You can completely tailor the system for what you need it to do. Reminders for when you need to do something - this is great!

Cons:

I’m struggling to pick out something I’d change!

A great start

Comments: Very positive feedback form users so far. Customer service has been fantastic

Pros:

PerformanceHub was easy to set up with the help of our contact initially and now the admins can make any further changes required or ask for help.Users say the appraisal format is clear and concise with a detailed explanation of the company’s core values. Objectives tabs are user friendly, they particularly like the feedback tool which the management team have used to gain essential feedback internally and externally on individuals' performance.Perfect for recording informal meetings and having the ability to look back and refresh your thoughts.

Cons:

As with any new software we are currently learning what it can and can't do. Different users sometimes want slightly different things and we can't accommodate everyone.It would be useful if bigger objectives could be broken down into sub goals/tasks that feed into the overall

Performance Hub

Comments: Overview wanted a single tool to flow business objectives across the business and to ensure that constructive discussions where occurring between line managers and their teams regularly. Performance Hub has become how we work and is used across the entire organisation.

Pros:

* Ease of use * Simplicity of commercial model * Ability to focus entire business on business goals * Ability to use the same tool across the entire business * Enforces the application of an audit-able performance management approach

Cons:

* Spell checker is US (lots of zzzz's) is this configurable * Would be useful to be able to add hover text over data entry fields to reflect to users how Overview is using these fields