--- description: Discover the benefits and disadvantages of Salesforce Starter. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Starter Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Salesforce Starter](/software/132665/Salesforce-Starter) # Salesforce Starter Canonical: https://www.capterra.co.uk/software/132665/Salesforce-Starter Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/132665/Salesforce-Starter?page=2) > Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. > > Verdict: Rated **4.4/5** by 226 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Starter? Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 226 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, Netherlands, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam ## Features - Account Management - Activity Tracking - CAN-SPAM Compliance - Calendar Management - Call Centre Management - Campaign Analytics - Campaign Management - Campaign Scheduling - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer Engagement - Customer Segmentation - Customizable Fields - Data Import/Export - Email Marketing - Email Tracking - Event Triggered Actions - For Insurance Industry - For Small Businesses - Health Score - Interaction Tracking - Knowledge Management - Landing Pages/Web Forms - Lead Generation - Lead Management - Marketing Automation - Mobile Access - Mobile Optimization - Multi-Channel Communication - Multi-Channel Marketing - Onboarding - Order Management - Pipeline Management - Predictive Analytics - Reporting & Statistics - Sales Activity Management - Sales Pipeline Management - Search/Filter - Self Service Portal - Shared Contacts - Shopping Cart - Support Ticket Management - Task Management - Template Management - Usage Tracking/Analytics - Website Management ... and 38 more features ## Integrations (8 total) - ActiveCampaign - Box - Docusign - Dropbox - Dropbox Sign - Nicereply - PandaDoc - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software) ## Related Categories - [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software) - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [CRM Software for Mac](https://www.capterra.co.uk/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18812 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (629 reviews) ## Reviews ### "Positive experience" — 4.0/5 > **Rico** | *22 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Good features to be able to report and track data. Also, for reminders or tasks for deal activity and follow ups. > > **Cons**: Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue. Also, crossover or duplicates on accounts with other colleagues that don’t map to a family tree ----- ### "Best little system" — 5.0/5 > **Gregg** | *7 September 2026* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: I use this every day.I love it, I'm able to check everything.It's all listed perfectly one of the best tools I have for my job > > **Cons**: Maybe the navigation system could be a little bit better , but for the most part , that's even pretty good > > I love it , I use it all the time on daily for my job , i'm able to check everything I need to so I would say it's pretty great ----- ### "Salesforce Starter is a HUGE asset if properly understood\!" — 4.0/5 > **Joshua** | *13 January 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Starter offers a polished, intuitive CRM with helpful automation and reporting, making it easy to manage leads, track sales activity, and scale with confidence. It is a "Would-Recommend" product. > > **Cons**: There is the inevitable initial learning curve to the whole ordeal. It does not mean it is a bad thing, but something to be aware of before you get into it. There are steps and tutorials, but make sure you follow them or ask someone for help to be sure you know what you are doing. > > My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth. ----- ### "Good CRM for Managing Sales and Customers" — 5.0/5 > **Ansuman** | *14 August 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I like Salesforce Starter because it gives a good set of features for managing customers and sales in one place. It is useful for keeping track of leads, customer information and communication. The interface is also clean and easy to understand once you get familiar with it. > > **Cons**: There is a learning curve when you first start using it. Some features and settings can be difficult to understand without spending some time exploring the platform. The pricing can also become expensive if you need more features as the business grows. > > Overall, I have had a good experience with Salesforce Starter. It helps keep customer information, sales activities and communication organized in one place. It is a good option for small teams that want to start using a CRM without having to manage a very complex setup. ----- ### "Simple, Effective CRM for Growing Teams" — 3.0/5 > **Verified Reviewer** | *19 February 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and essential sales tools in one place. > > **Cons**: What I liked least about Salesforce Starter was the limited customization and automation compared to higher-tier Salesforce plans. > > My overall experience with Salesforce Starter was positive—easy to use, quick to set up, and great for small teams, though somewhat limited as needs grow. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/132665/Salesforce-Starter?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/132665/Salesforce-Starter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data