--- description: Discover the benefits and disadvantages of BrightHR. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.co.uk/software/151525/brighthr Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/151525/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best. > > Verdict: Rated **4.6/5** by 204 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrightHR? Small to medium-sized businesses (SMEs), as well as large corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 204 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: £4.50 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Employee Database - Employee Management - Employee Portal - Leave Tracking - Onboarding - Payroll Management - Payroll Reporting - Reporting/Analytics - Role-Based Permissions - Self Service Portal - Tax Compliance - Time & Attendance - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) - [Absence Management Software](https://www.capterra.co.uk/directory/33376/absence-management/software) - [Time Tracking Software](https://www.capterra.co.uk/directory/30612/time-tracking/software) - [Leave Management System](https://www.capterra.co.uk/directory/31400/leave-management-system/software) - [Clocking Systems](https://www.capterra.co.uk/directory/30001/time-clock/software) ## Alternatives 1. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4872 reviews) 2. [BambooHR](https://www.capterra.co.uk/software/110968/bamboohr) — 4.6/5 (3557 reviews) 3. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1932 reviews) 4. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5311 reviews) 5. [Paycom](https://www.capterra.co.uk/software/130949/paycom) — 4.4/5 (1397 reviews) ## Reviews ### "New to Bright HR" — 4.0/5 > **Julie** | *31 March 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: We have just started our contract with Bright HR and so far the staff have been very helpful in both on-boarding and initial online chats as I set up my team. > > **Cons**: Its early days so no great concerns, other than in terms of annual leave, the system does not allow to put in exact dates for employees on fixed term contracts. > > My initial experience has been great. I had a few queries which were responded and resolved promptly. The system is fairly straight forward for non-techs like me. Looking forward to working with the team at Bright HR going forward. ----- ### "Positive Experience" — 5.0/5 > **Sneha** | *14 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: BrightHR has been very helpful and easy to use. The support I received was excellent. Whenever I had questions, the team was responsive and always provided clear and helpful answers. Communication was reliable, and I felt well supported throughout. > > **Cons**: There were a couple of updates and processes that could have been communicated more clearly, and sometimes it took a little time to get information sorted. However, these were minor issues and did not significantly impact my overall experience. > > My overall experience with BrightHR has been very positive. The support I received was outstanding, especially from Sho Karengesha, who was extremely patient, helpful, and supportive throughout. Whenever I contacted her, she made sure to call me back and always came back with a clear and useful answer to my questions. Her professionalism, patience, and dedication made a real difference, and I felt confident that I was receiving the right guidance every step of the way. I would happily recommend BrightHR based on my experience. ----- ### "5 \*\*\*\*\* Customer Service" — 2.0/5 > **Hayley** | *13 January 2026* | Environmental Services | Recommendation rating: 5.0/10 > > **Pros**: Easy access for employees and employers You can store personal information, contracts etc on one site > > **Cons**: For our business we were unable to use the clocking in and out software due to multiple locations on different days, if we had employees in one location and on a weekly rota this would of been ideal . > > After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was the main reason we signed up for the system. Despite this, we were still paying for the software while being unable to use it. Due to our business facing serious financial difficulties — including a company going bankrupt and owing us a significant amount of money — we had no option but to cancel the contract. I explained this situation to BrightHR and asked if it would be possible to exit the contract under the circumstances. I would like to specifically commend three members of staff: \[sensitive content hidden\]. When I became upset, they remained professional, friendly, and extremely sympathetic. They took the time to listen carefully to my situation and genuinely did everything they could to help. They truly went above and beyond with their support, and I couldn’t be happier with the service they personally provided. Their compassion and professionalism made a very difficult situation much easier to handle. ----- ### "Great tool for businesses" — 5.0/5 > **Da'wud** | *12 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Was easy to get a hang of using the platform. On the plan we have, I think it’s great value for money. We use it for holidays, rotas, payroll, and documents. All of which have been great, including their support provided too whenever we have any questions. > > **Cons**: Not much, most of the platform has been great. Haven’t really had any issues at all, likewise with the team using it. > > Very positive. It’s been a great help with simplifying payroll, documentation, and team management. ----- ### "Bright Review" — 5.0/5 > **Wendy** | *10 August 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The policy review advice was very clear and concise really useful. The training has been useful and the holiday systems is useful. > > **Cons**: There is nothing in particular that I did not like. The time out to set up the system was difficult, but once set up great. > > It has been very good, very helpful staff and website has so much more potential than I am using at present. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/151525/brighthr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/151525/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data