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What is Cogran?

Cogran is your ultimate solution for day camps, after-school programs, and year-round organizations.

From hassle-free signups to daily operations, Cogran does it all. Experience beautiful registrations and a robust household account that puts smiles on registrants' faces.

Harness Cogran's admin tools for effortless management, waitlist handling, updates, seamless communication via emails and texts, roster printing, online attendance tracking, and much more. Your success starts with Cogran!

Who Uses Cogran?

Cogran works with counties, communities, recreation departments, cities, nature centers, rec centers, and camps that are dedicated to providing simple, intuitive signups, easy payments, and more.

Cogran Software - Cogran's mobile-first website makes finding the right program and reservation option simple. Put easy shopping for passes, tickets, and swag into the hands of your customers. Add in easy membership purchase, plus all of the other bells and whistles.
Cogran Software - Cogran is built with easy customization in mind. Out of the box, thanks to years of experience serving organizations like yours, the basic registration fields are ready and waiting. Cogran also includes dozens of options for custom fields as well!
Cogran Software - Cogran handles facility pricing and availability with an intuitive system to save hours of time. Automatically assign programs to rooms, creating a comprehensive calendar. Online Reservation Software for communities, centers, recreation departments, natur
Cogran Software - During registration, Cogran gathers important information about your registrants. That information is used to create reports like rosters and powerful household detail reports for a 360 view of the users.
Cogran Software - Cogran offers a range of the most commonly used reports in chart view. These visualizations make it easy to truly comprehend the information in Cogran’s extensive reports, allowing easy-at-glance understanding of trends and relational information.

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Reviews of Cogran

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.9
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
95%
1
5%
Verified Reviewer
Verified LinkedIn User
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Cogran is one of the best camp/registration softwares out there!

5.0 last year

Pros:

The customer service has been absolutely top notch. The onboarding process was great, the team did a lot to get us up and running and went above and beyond. Every time we’ve had a question or suggestion the team listened and did their best to implement any changes as they were possible. Customer service is very knowledgeable and has always been very quick to respond to any questions or issues. We’ve found the system to be very customizable.The system itself has been fairly easy to learn, both from the admin side as well as the customer side.It has been easy for customers to register and I love that it’s easy to register multiple people and is a fairly short process for the customer.We have primarily used the system for our camps. I love that it’s easy to sign up for a membership and we can easily offer discounts for memberships, scholarships, and a variety of other options.There are excellent rosters and attendance sheet options. There’s a function that allows us to print the weeks’ worth of rosters/attendance for multiple camps in just a few minutes and this is such a huge time saver! There’s also a huge variety of reports and charts that help us track different sets of data.We’ve also used the site for ticket sales and rentals and both went very smoothly and were easy to navigate. I could see us using the site to help with other programs we offer.

Cons:

None that I can think of! I've truly loved all aspects of this software and it's been such a huge improvment and time saver.

Cogran Systems Response

last year

Thank you so much for your kind words! It means so much to us at Cogran!

Beth
Program & Facilities Assistant in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Wonderful customer service!

5.0 2 years ago

Comments: It been a great learning experience. Customer service, for me has been a huge help. Always willing to try most suggestions for improvement.

Pros:

The adaptability to our organization, which took many months preparing data migration, program set up, membership and facility set up to implementation. We're still making adjustments and improvements to better serve our customers and staff.

Cons:

Training in how to use the software was difficult for me. For someone who learns faster with a "hands-on" training, trying to do it remotely from videos was hard to follow. Some of the demonstrations moved along too fast to understand.

Nancy
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Good Sales Pitch, Terrible User Interface

1.0 4 years ago

Comments: The sales side (one person) was great. She really sold us. She was also very available in training us on the system. But the system is cumbersome and not intuitive at all. After spending two weeks setting up our class registration, the link we put in our email blast was a dead end. They quickly suggested another link, also a dead end. We did not email through Cogran -- we couldn't figure out how to import our data. We planned to do that on another day. But after the failed class registration launch, we switched back to Eventbrite (registration was set up in hours not weeks) -- not an all-in-one solution, but at least our students can register for classes. We called them immediately and told them that the product did not work for us, and requested a refund. It has been a month and they have not returned calls, emails....or our money.

Pros:

Nothing about the product worked for us. The one-person sales team was responsive, until we asked for our money back.

Cons:

Failed link, customers couldn't reach our site: It took us two weeks to set up our class registration for fall classes. When it was ready to launch, the link that we put into our email blast did not work. Cogran quickly responded and suggested a different web address. This one also did not work. Cumbersome back end interface: It took way too much time to set up class registration. It was very cumbersome. Lots of back and forth within the site. We were able to set up our classes in a few hours on another event platform. We spent two weeks setting up classes in Cogran, which our customers weren't even able to reach. No easy dashboard or calendar: We weren't able to see all of our classes in one easy place. If that feature is available, it is very well hidden. The "snapshot" page they directed us to was not an easy overview of classes.

Cogran Systems Response

4 years ago

Bummer! This customer unfortunately sent out an incorrect link via Mailchimp when she was ready to launch. What a shame, but unfortunately outside of our ability to manage! We checked the email she sent, and let her know that the link was not for her Cogran site. Multiple team members instantly contacted her to help. It's true that customizing Cogran for camps, classes, drop-ins, and single-click volunteer assignment is more complex than Eventbrite. Her Cogran was set up to her specific requirements, which took only two weeks. We absolutely wish her the best, and if she hadn't sent out the incorrect link on her launch day, we are sure she'd be as happy as our other clients with how Cogran runs registration, day of class, and back office functions! Finally, Nancy specifically requested a refund by check, and our records show this refund was completed promptly! Getting a new system started can be a heavy lift, so we are here to help--and to refund even when it wasn't a Cogran issue.

Josh
IT Administrator in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product - going 5 years strong!

5.0 4 years ago

Comments: If you're in a community center, you can't find a better partner who understands what your needs.

Pros:

There are three important factors to us for a registration system; family-centric, support, & cost. Cogran has exceeded in all those areas. The system has great functionality for families, one family = one account & one login. This made switching to Cogran really easy for us and our clients. Cogran, [SENSITIVE CONTENT HIDDEN], are some of the best in this business. Anytime over the past five years if I have had questions or suggestions they have been there to help, just an email or text away. Finally, they worked with us to implement pricing that worked for our market environment.

Cons:

Nothing. Every system has quirks and a learning curve. Anytime I have found something I didn't like the team at Cogran has worked with me to find a solution.

Cogran Systems Response

4 years ago

Thanks for your comments. For the past five years it has been a pleasure to work with Gillam Grant Community Center!

Tami
Recreation Assistant in US
Recreational Facilities & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

We Love Cogran!

5.0 4 years ago

Comments: Cogran added the drafting system a couple of years ago, before that we had to hand draft and it literally took us days!!

Pros:

This software does everything for us, it is how our parents register their children for sports and camps, it drafts teams for us using a serpentine system that forms teams based on try out score, practice night exclusions and putting children on their parents team (if they happen to be coaching). It also has a uniform feature that makes ordering uniforms a breeze. I am able to print labels with players name, uniform colors, sizes and team name, which makes packing uniforms easy. It is also our check in system for our gym members. The reports are wonderful. We would be lost without Cogran and I can't say enough about the support we get from them if I need help! They have always been extremely responsive and take care of us quickly! They have made lots of adjustments and tailored the system to fit our needs!

Cons:

The only I have had has been user error! As an older user I was definitely on a leaning curve when we first used Cogran, of course they helped me every step of the way!