--- description: Discover the benefits and disadvantages of CharityTracker. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CharityTracker Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Charity Software](/directory/30805/nonprofit/software) > [CharityTracker](/software/132388/charitytracker) # CharityTracker Canonical: https://www.capterra.co.uk/software/132388/charitytracker Page: 1 / 44\ Next: [Next page](https://www.capterra.co.uk/software/132388/charitytracker?page=2) > Meet CharityTracker an easy-to-use case management CRM that lets you focus on your clients to measure real-world impact, not just data. > > Verdict: Rated **4.5/5** by 1061 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CharityTracker? Nonprofits of all sizes who want to eliminate spreadsheets: Human services \& social services, social workers, faith-based ministries \& churches, schools, government, shelters, food pantries \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1061 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Simon Solutions - **Location**: Florence, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Month to month, no contracts. Save 10% with yearly commitment. Volume discount pricing available on 5+ users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, India, Ireland, Israel, New Zealand, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Appointment Management - CRM - Case Management - Case Notes - Client Management - Communication Management - Document Management - Donor Management - For Religious Organizations - Forms Management - Fundraising Management - Goal Setting/Tracking - Inventory Tracking - Medical History Records - Member Communication - Member Database - Membership Management - Online Calendar - Patient Management - Program Management - Referral Management - Reporting & Statistics - Reporting/Analytics - Scheduling - Third-Party Integrations - Time Tracking - Treatment Planning - Volunteer Management ## Integrations (1 total) - Oasis Insight ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Charity Software](https://www.capterra.co.uk/directory/30805/nonprofit/software) ## Related Categories - [Human Services Software](https://www.capterra.co.uk/directory/30660/human-services/software) - [Social Work Case Management Software](https://www.capterra.co.uk/directory/31462/social-work-case-management/software) - [Church Management Software](https://www.capterra.co.uk/directory/20046/church-management/software) - [Food Service Distribution Software](https://www.capterra.co.uk/directory/20024/food-service-distribution/software) - [Food Service Management Software](https://www.capterra.co.uk/directory/20025/food-service-management/software) ## Alternatives 1. [Givebutter](https://www.capterra.co.uk/software/172048/givebutter) — 4.8/5 (872 reviews) 2. [Donorbox](https://www.capterra.co.uk/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [DonorPerfect](https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software) — 4.5/5 (1451 reviews) 4. [Zeffy](https://www.capterra.co.uk/software/220131/zeffy) — 4.8/5 (485 reviews) 5. [Bonterra Apricot](https://www.capterra.co.uk/software/123342/bonterra-case-management) — 4.2/5 (226 reviews) ## Reviews ### "Great product" — 5.0/5 > **Merlin** | *12 June 2025* | Alternative Medicine | Recommendation rating: 3.0/10 > > **Pros**: Really great product, easy to use and really helpful, no issues at all and all at your ease\! Amazing > > **Cons**: Sometimes lags a bit but other than that there was no downsides again overall a great and helpful product. > > Great experience would recommend to anyone and no issues yet which is amazing and puts my mind at ease ----- ### "User Friendly" — 5.0/5 > **Melissa** | *15 May 2025* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: I find Charity Tracker very easy to navigate, which makes training new employees and volunteers much easier. > > **Cons**: There are some custom fields we have created and I cannot get those fields to pull with details on any reports. > > Overall I would recommend Charity Tracker to other organizations as it was easy to implement and is very user friendly. ----- ### "Charity Tracker Review" — 3.0/5 > **Candyce** | *6 May 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: The options on reporting are great, just need a little more ease on the custom reporting. > > **Cons**: I need to way to log groups and not just individuals to be able to track and report. > > I have used CT for the past five years with different nonprofits. ----- ### "Love the customization\!" — 5.0/5 > **Monica** | *5 May 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Love the multi-agencies for our program sites nationwide. Truly appreciate the reporting functions and are able to customize for our exact model. > > **Cons**: The implementation took some time as we came from a very different platform. While it's lovely to be so customizable, it does take a good bit of onboarding time to begin with staff > > Overall very pleased; didn't feel pushed by the demo staff and reasonable costs for all of the customizable opportunity with this platform ----- ### "Outstanding Program" — 5.0/5 > **Jason** | *5 May 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of how to use it and the ability to make our own. It is incredibly user friendly. Also love how prompt customer service is. > > **Cons**: No issues so far\! We have been thrilled with our experience, and I would highly recommend. First time in a long time I have had a product and have no complaints. > > This is the first case management program we have used for our non-profit and it fits everything we need. Been very impressed with everything from the system to the customer service. ----- Page: 1 / 44\ Next: [Next page](https://www.capterra.co.uk/software/132388/charitytracker?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/132388/charitytracker) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data