15 years helping British businesses
choose better software

What is Skedda?

Skedda is a leading global desk management and hybrid work platform, serving over 12,000 customers and nearly two million users, including IBM, Siemens, Mercedes-Benz, and Harvard University. We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. Skedda integrates with Microsoft365, Google Workspace, and more, and has won awards from G2, Capterra and SoftwareAdvice.

Who Uses Skedda?

Built for managing the hybrid workplace, Skedda helps clients in a range of sectors, from IT to law and biotech to finance. Join Skedda's clients, from IBM to Harvard, and Allica bank to Toyota.

Where can Skedda be deployed?

Cloud-based
On-premise

About the vendor

  • Skedda
  • Located in Richmond, Australia
  • Founded in 2013

Skedda support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 220 others

Languages

English

Skedda pricing

Starting Price:

US$99.00/month
  • No free trial
  • No free version

Skedda does not have a free version and does not offer a free trial. Skedda paid version starts at US$99.00/month.

Pricing plans get a free trial

About the vendor

  • Skedda
  • Located in Richmond, Australia
  • Founded in 2013

Skedda support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 220 others

Languages

English

Skedda videos and images

Skedda Software - Skedda's desk booking calendar allows users to automate complex booking tasks.
Skedda Software - Allow your users to view desk and space availability and book directly from a live, intuitive, interactive map. Custom designed to perfectly match your layout, maps take the booking experience to the next level.
Skedda Software - Easily make decisions regarding how users can book space at your organization with Skedda's user-management capabilities.
Skedda Software - Skedda allows organizations to automate the tricky, time-consuming parts of managing their bookable spaces, so that they're free to focus on what matters.
Skedda Software - Make bookings through Skedda's mobile app while you’re on the go.
View 6 more
Skedda video
Skedda Software - Skedda's desk booking calendar allows users to automate complex booking tasks.
Skedda Software - Allow your users to view desk and space availability and book directly from a live, intuitive, interactive map. Custom designed to perfectly match your layout, maps take the booking experience to the next level.
Skedda Software - Easily make decisions regarding how users can book space at your organization with Skedda's user-management capabilities.
Skedda Software - Skedda allows organizations to automate the tricky, time-consuming parts of managing their bookable spaces, so that they're free to focus on what matters.
Skedda Software - Make bookings through Skedda's mobile app while you’re on the go.

Features of Skedda

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Color Codes/Icons
  • Communication Management
  • Contact Management
  • Event Management
  • Facility Management
  • Facility Scheduling
  • Floor Plans & Maps
  • Mobile Access
  • Occupancy Management
  • Online Booking
  • Parking Zone Management
  • Payment Processing
  • Portfolio Management
  • Real-Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Revenue Management
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Space Management
  • Space Reservation
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • Utilisation Reporting
  • Work Order Management

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Reviews of Skedda

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Paul
Paul
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Simple interface, intuitive to use, flexible under the hood and great support.

5.0 7 years ago

Comments: We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Pros:

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Cons:

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

Lonnie
Operations Manager in US
Higher Education, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great for booking rooms/spaces. Needs some improvement on functionality

5.0 4 months ago

Comments: Overall, our center is having a positive experience. As we learn how to use this more we are seeing that it is saving us time and headaches. *Another recommendation that would be useful is to have more ways to send out automatic replies to users. For example, it would be great to have the ability to send out automatic reminders 24 hours in advance to our student users about their event. Being able to attach files to that automatic reminder would also be a boon.

Pros:

1. I like that our faculty find it easy to book. I had to do a little training with them on how to book multiple rooms at one time as they were selecting each room separately and were complaining about having to put times/dates/materials needed in over and over again. With that little bit of training they are now quite happy with how easy it is to use. 2. SSO has also been a success, although it did take a while for our IT team to get this up and running. We also like that you can choose certain "views" if you want to see if a certain space is available on the calendar you simply create a "view" for that space and it becomes a filter. Faculty have responded positively to having a graphical representation of the center. It helps them see the space visually. 3. Great options for customization on tag colors, booking conditions, access conditions, tags, and space details that can include adding pictures of your spaces.

Cons:

1. What I least like about Skedda is how it's scheduling data is formatted when you copy the feed link for use on an external calendar. It works great for individuals but not for administrators. I use this feed link with my digital sign that is in our center hallway. When you copy the feed link from the integrations tab it does not give you any options on what data is going to be shown. This link shows data that I do not want the public to see, specifically the users name who booked it. That should stay internally. I wish i had the option to not include that information. Skedda does do this on an individual level but not on a administrative level. At least not that I can see. 2. It also won't display (on the digital sign from the feed link) multiple rooms unless they are separate events. For example, I have an event going on that is using multiple rooms at once. If I create a single booking with multiple room selection, the feed link that the digital signs sees will display the event name, the first room number, and the + other. It won't show all of the room numbers unless you make an event for each room. That becomes tedious and time consuming. 3. There also isn't a "Today" button when viewing the schedule to make it easy to get back to the day's date. 4. When viewing the schedule in "List" mode, you cannot increase/decrease the size of the columns. This would be helpful to have when you want to increase the size of a column to see the entirety of the booking. 5. The tag system is helpful but it's a little clunky for initial use. For example, I have our scheduling system to only allow people with tags to book. Once they are in the system and tagged it works great. But this means that I will have some managing to do with my new users as they will be signing on using SSO and when they do that they initially will not have a tag, which means that can't book until i give them one. It's fine if it's only a few people but it becomes problematic with hundreds.

Satoko
PA in Australia
Construction, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

No customer service

1.0 5 years ago

Comments: They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.

Pros:

Great system which can use for fee with some limitation.

Cons:

They change the system without notification.

Skedda Response

5 years ago

Hi Satoko, Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below. We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you. News about system changes are published in-app and at https://updates.skedda.com. Please feel free to reach out to us at [email protected] if you have additional feedback. We wish you all the best for the start of 2019! Thanks, Sam at Skedda Email 24/5/2017: 3h 22m Email 18/7/2018: 51m In-app message 10/7/2018: 17m Email 20/12/2018: 47m In-app message 20/12/2018: 2h 43m

Greg
Photographer in UK
Photography, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A solid reservation platform with minor quirks

5.0 2 years ago

Comments: We use Skedda to manage a single collaborative space with a mixture of resident and external users. Skedda was free for this small setup and creating user accounts was so quick that we stayed with it. You can set up appointments easily with just a few clicks and the GUI is clear and makes great use of the screen real estate. our dealings with customer service have been fine, you feel like you're talking to people who understand the product and not a call centre a thousand miles away.

Pros:

Intuitive to set up Easy to run Easy to edit changes to user credentials Email notifications Adding reservations is quick and intuitive Each venue or room can have its own dedicated URL

Cons:

Could make more use of graphical interface for simple management of appointments Can't drag appointments around calendar GUI to change appointments Doesn't send out links to other calendar systems like Google No keyboard shortcuts to switch calendar between day/month/list views

Alternatives Considered: Google Calendar

Reasons for Switching to Skedda: With Google calendar it wasn't clear who could view what information and setting up sharing was a struggle. We found that features that we liked would suddenly disappear for no reason and the calendar became annoying to use.

Skedda Response

2 years ago

Hi Greg, Thanks so much for taking the time to leave your review of the Skedda system. It's so great to see that we've made for a sufficient booking solution for you and your team! We've just recently released a new feature that allows users to integrate Skedda with their MS365 or Google Workspace tenants and thereby send out calendar invites to people based on Skedda bookings. More information is available at the link below! https://support.skedda.com/en/articles/6125677-direct-integration-with-microsoft-365-and-google-workspace Many thanks for your time, The Skedda Team

Brian
Owner in US
Music, Self Employed
Used the Software for: 1-5 months
Reviewer Source

The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.

5.0 4 years ago

Comments: I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!

Pros:

There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!

Cons:

It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!! After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!

Alternatives Considered: Acuity Scheduling

Reasons for Choosing Skedda: Other apps were missing the clean, intuitive customer interface and features that I needed.

Switched From: Acuity Scheduling