--- description: Discover the benefits and disadvantages of RingEX. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RingEX Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp) # RingEX Canonical: https://www.capterra.co.uk/software/132178/ringcentral-mvp Page: 1 / 50\ Next: [Next page](https://www.capterra.co.uk/software/132178/ringcentral-mvp?page=2) > Complete cloud phone system that is easy to set up and easy to manage. > > Verdict: Rated **4.2/5** by 1206 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RingEX? RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1206 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: RingCentral MVP has three pricing plans: Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month Save up to 33% by paying annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Callback Scheduling - Caller ID - Collaboration Tools - Communication Management - Computer Telephony Integration - Conferencing - Contact Management - Dashboard - Event Triggered Actions - File Transfer - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Presentation Streaming - Recording - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - SMS Messaging - Screen Sharing - Softphone Software - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Virtual Extensions - VoIP - Voice Mail ... and 2 more features ## Integrations (9 total) - Box - Dropbox - Google Workspace - Microsoft 365 - Microsoft Outlook - Okta - Salesforce Platform - ServiceNow - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software) - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) ## Alternatives 1. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (890 reviews) 2. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (468 reviews) 3. [800.com](https://www.capterra.co.uk/software/208208/800-com) — 4.7/5 (364 reviews) 4. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (919 reviews) 5. [Ultatel Cloud Business Phone System](https://www.capterra.co.uk/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews) ## Reviews ### "Try this hidden gem" — 5.0/5 > **Aseem** | *27 October 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The interface is clean and intuitive. The mobile app remains reliably active with no missed calls or notifications > > **Cons**: Love the audio and the softphone functionality but the video quality in meetings can be improved. It looks like the video quality is only 720p whereas some of the other vendors offer 4K. > > Overall experience with RingEX has been positive. The AI features like transcription and post call summary are really helpful. ----- ### "RIngcentral Ex" — 5.0/5 > **Holly** | *18 December 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It gives a score system to every interaction. The phone quality is crystal clear. It is easy to use and setup is quick. > > **Cons**: There is no issues that i am seeing at this time. The app is easy to download and connects all the apps > > I enjoy the simplicity and ease of having all my apps connected and saving me time and effort. Each day the routine gets easier. ----- ### "RingEx Review from a Daily User" — 5.0/5 > **Jonathan** | *29 October 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The idea you can transfer calls to anyone in your organization by just searching them up. The idea of just being able to have a secondary phone on your computer versus a physical phone is so helpful\! > > **Cons**: There have been times where it bugged out, and I wasn't receiving a call. Additionally, there were times when the call dropped randomly; however, this might of been to internet problems. > > It has been great. The navigation part of RingEx is very compatible and easy to work through. I have not reached out to customer service yet but that might be considered a good thing\! ----- ### "Great VOIP service provider" — 4.0/5 > **Shannon** | *9 December 2024* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: It is quite efficient and effective to have several key business services in one spot. Telephony, group chat, text, fax, video conferencing. The reporting features and analytics are also very helpful. > > **Cons**: 4 stars because the system needs to integrate a global address feature that can be populated by admins without uploading archaic lists of external contacts (which is very difficult and not intuitive). Also the ability to configure the application's user interface remotely for each user would also be great. > > The system has been excellent and reliable. ----- ### "Great program\! Try it\!" — 5.0/5 > **Joanne** | *4 December 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Call recording is a major perk. Call management and client communication, Ring Central makes all of them easy. > > **Cons**: Nothing I didn’t like. I haven’t used it for a long amount of time but what I’ve tried so far it’s great. > > It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved. ----- Page: 1 / 50\ Next: [Next page](https://www.capterra.co.uk/software/132178/ringcentral-mvp?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/132178/ringcentral-mvp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data