--- description: Discover the benefits and disadvantages of RingEX. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RingEX Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp) # RingEX Canonical: https://www.capterra.co.uk/software/132178/ringcentral-mvp Page: 1 / 49\ Next: [Next page](https://www.capterra.co.uk/software/132178/ringcentral-mvp?page=2) > Complete cloud phone system that is easy to set up and easy to manage. > > Verdict: Rated **4.2/5** by 1205 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RingEX? RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1205 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: RingCentral MVP has three pricing plans: Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month Save up to 33% by paying annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Callback Scheduling - Caller ID - Collaboration Tools - Communication Management - Conferencing - Contact Management - Dashboard - Event Triggered Actions - File Sharing - File Transfer - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Presentation Streaming - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - SMS Messaging - Screen Sharing - Softphone Software - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Virtual Extensions - VoIP - Voice Mail ... and 1 more features ## Integrations (9 total) - Box - Dropbox - Google Workspace - Microsoft 365 - Microsoft Outlook - Okta - Salesforce Platform - ServiceNow - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software) - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) ## Alternatives 1. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (884 reviews) 2. [800.com](https://www.capterra.co.uk/software/208208/800-com) — 4.7/5 (352 reviews) 3. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (467 reviews) 5. [Ultatel Cloud Business Phone System](https://www.capterra.co.uk/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews) ## Reviews ### "Try this hidden gem" — 5.0/5 > **Aseem** | *27 October 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The interface is clean and intuitive. The mobile app remains reliably active with no missed calls or notifications > > **Cons**: Love the audio and the softphone functionality but the video quality in meetings can be improved. It looks like the video quality is only 720p whereas some of the other vendors offer 4K. > > Overall experience with RingEX has been positive. The AI features like transcription and post call summary are really helpful. ----- ### "RingEx Review from a Daily User" — 5.0/5 > **Jonathan** | *29 October 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The idea you can transfer calls to anyone in your organization by just searching them up. The idea of just being able to have a secondary phone on your computer versus a physical phone is so helpful\! > > **Cons**: There have been times where it bugged out, and I wasn't receiving a call. Additionally, there were times when the call dropped randomly; however, this might of been to internet problems. > > It has been great. The navigation part of RingEx is very compatible and easy to work through. I have not reached out to customer service yet but that might be considered a good thing\! ----- ### "RingEX in a Pharmacy Setting" — 5.0/5 > **Beth** | *31 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It's very user friendly for both the agents and the administrators. It's nice to be able to fax, call, text and message all within one app. > > **Cons**: Some of the reporting for RingEX is lacking. Most of what I needed I was able to find though. > > It's been great. We migrated over to Ring Central from Mitel and it's been worlds different. Definitely a better experience in EX\! ----- ### "Centralizing our external communications" — 4.0/5 > **Connor** | *29 November 2024* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account. > > **Cons**: We have not had great experiences with their customer support and billing teams. > > We use RingEX and Ring Central for all of our phone calls and meetings with customers. It is a great way to keep everything all in one place for our external communications. ----- ### "Overall I love this Software and Features" — 5.0/5 > **Albert** | *5 March 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: RingCentral's desktop notifications are a game-changer for our customer interactions. The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating phone tag. Plus, the integrated texting feature streamlines communication, enabling seamless back-and-forth with our customers > > **Cons**: I would like it to be a little easier to get it to transcribe the calls for future reference. Sometimes a customer will agree to have something done then claim we didn't let them know the cost. This could be a more automatic feature and less hoops to activate. > > Improving the call transcription process would significantly enhance our record-keeping and customer communication. Ideally, a more streamlined and automated transcription feature would minimize the current manual steps. This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings. ----- Page: 1 / 49\ Next: [Next page](https://www.capterra.co.uk/software/132178/ringcentral-mvp?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/132178/ringcentral-mvp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data