18 years helping British businesses
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RingEX
What is RingEX?
RingEX offers widespread business support by being easily administered across all your locations, incorporates all your users, includes diverse calling options, and integrates your preferred accessory or device smoothly.
Who Uses RingEX?
RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.
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Reviews of RingEX
Ring Central is a solid small business phone service
Comments: Overall we really liked Ring Central. The only reason we switched away was because a friend started their own VOIP phone service and we got to support them and use it for cheap. I really like Ring Central and have recommended it to several friends over the years.
Pros:
We used Ring Central for about a year and it was always pretty good. I really liked the mobile app because it allowed us to work remotely and not have to pay for phone service at our employees homes.
Cons:
The phone service only ever had a problem when the internet went down on our office or in my neighborhood. Ring Central was great, the internet was not reliable enough.
Alternatives Considered:
One Stop Shopping For Remote Workers & Nomadic Offices
Comments: Our office used RingCentral for all it's telephony (calls, text, voice mail) needs for over 3 years. We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. Unlike some VoIP competitors it also had built in text message services which made SMS authentication through text seamless.
Pros:
RingCentral allowed our office to keep it's dedicated Canadian office phone number and take that office phone global with it's VoIP system. We we're able to use text authentication services, call clients, and keep our office going from any location in the world.
Cons:
RingCentral offers more than most VoIP services - mainly because of it's dedicated app. That said the cost of this service is far more than most of it's competitors. It's an expensive solution unless easy of use outweighs cost.
RingCentral Response
last year
Hi Ryan, thank you for your awesome review! The Review Team appreciates you sharing your experience with us and the community. If you want to share more with us, email us at [email protected]. We appreciate your loyalty!
Can find better value elsewhere
Comments: poor, Always had the issue of tying to get through to customer service and it was not a convenient experience. 1/2 hour to 1 hour hold time is not good for service.
Pros:
Nothing that is outstanding, used a fax line for small business and it worked well, issue was the price increases. Year over Year they wanted me to pay $275 or so from 120 bucks. I did not think that was fair. Gave them an opportunity to lower price and they refused, hence the change to another company
Cons:
getting through the customer service line for simple inquiries was impossible.
RingCentral Response
last year
Raj, the Review Team apologizes for any inconvenience you experienced regarding our pricing and customer service. We strive to provide fair and competitive pricing while delivering exceptional service. If you would like to continue this conversation or if there is anything we can assist you with, please don't hesitate to email us directly at [email protected].
Ringcentral
Comments: that this system works with anyone and with any kind of company
Pros:
That this is a great product to use for any company
Cons:
that you can use your desktop with the app
Alternatives Considered:
ring central is awesome
Comments: Awesome experience, so far so good, reliable cost saving
Pros:
User friendly and easy to set up. Time and money saving
Cons:
no refunds on down time, you just have to call your sales team
RingCentral Response
last year
Hey Cindy, the Review Team appreciates your feedback! We are proud to provide you with a user-friendly experience that is easily implemented. If you have questions or want to continue the conversation, please email us at [email protected].
