15 years helping British businesses
choose better software

What is RingEX?

RingEX offers widespread business support by being easily administered across all your locations, incorporates all your users, includes diverse calling options, and integrates your preferred accessory or device smoothly.

Who Uses RingEX?

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

RingEX Software - Unified platform
RingEX Software - Switch devices from Desktop to Mobile while on a meeting.
RingEX Software - Calendar and Contacts Integration

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Reviews of RingEX

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
4.0
Features
4.3
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Suzi
Suzi
Project Manager in US
Verified LinkedIn User
Semiconductors, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Program very easy to use at a very accessible price, I love it.

5.0 last year

Comments: RingCentral has integrated numerous modes of communication into a single app, each of which may be seen individually or together on a dashboard. The dashboard, in general, has been of great use to us in the conduct of our day-to-day business. Because of this added bonus, we have been able to get rid of all of our desk phones, which has freed up additional space on our workstations.

Pros:

RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer. Within a single interface, I am able to monitor and respond to incoming phone calls, text messages, faxes, and instantaneous messages from other users.

Cons:

The first transition from using a traditional desk phone to a desktop app is one of the drawbacks of RingCentral MVP. No matter where you take your laptop, you can now take your calls with you. Although getting acclimated to it takes a little bit of time, the experience has been positive in general.

Verified Reviewer
Verified LinkedIn User
Insurance, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great platform for VOIP

5.0 8 months ago

Comments: Overall we have enjoyed using this new platform and it meets our company compliance needs for phone calls in the insurance industry.

Pros:

Auto call recording, the phone app for desktop and mobile as well as being able to see in real time call status of colleagues is a key to this program. The message feature is a must as well.

Cons:

Would like better instruction/direction on the MPV integration with Microsoft Dynamics CRM

RingCentral Response

8 months ago

The Review Team appreciates you for taking the time to provide us with your valuable feedback. We are happy to hear that our product supports your business' performance and is easy for individuals on your team to use. Here is a link regarding your request for instruction/direction on the Microsoft Dynamics integration: https://ringcentr.al/48JRz3g. If you have any questions or need assistance, please connect with our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html or you can always email the Review Team at [email protected]. Thank you!

Sabrina
Customer Service Rep in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

why we like ringcentral

5.0 4 weeks ago New

Pros:

That we can integrate it our customer service website so that the calls link together

Cons:

that it does not always show the caller id

Karen
Attorney in US
Law Practice, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Nice product

3.0 3 weeks ago New

Pros:

Price and ease of use was a big plus for the system.

Cons:

Nothing, overall happy with the product and will consider buying it.

Jennifer
Partner in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ring Central makes getting your calls across the business system easy and seemless

5.0 2 months ago

Comments: Overall a positive experience. It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our calling and texting needs.

Pros:

I like that I can get the office calls on my cell if I (or any of us) are out of the office, and can even transfer back a call to someone who is in the office. I like that the system includes texting because many of our clients prefer text to email so we can still use the business line for text communication with these clients.

Cons:

There used to be some glitches with the app, it would restart or sometimes the app signal was not so strong but that seems to have gotten much better