Coolfront

Who Uses Coolfront?

HVAC, Plumbing, & Electrical Contractors moving to app-based work order management. Includes a thorough flat-rate pricing database of over 30,000 repairs but supports any pricing model.

What Is Coolfront?

Are you ready to kick your service business into high-gear with flat rate pricing and digital work order management? With Coolfront Mobile, techs can easily answer a homeowner's #1 question of "how much is this going to cost?" Coolfront's extensive flat rate database has over 30,000 repairs and 16,000 parts. Coolfront is the leading zero-cost flat rate pricing and work order management app with QuickBooks integration. Best of all? You can try Coolfront for free with 50 trial work orders.

Coolfront Details

FieldEdge

http://www.coolfront.com

Founded 1999

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Coolfront pricing overview

Coolfront has a free version and offers a free trial.


Free Version

Yes

Free Trial

Yes

Coolfront deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Coolfront Features

  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management

View full list of Electrical Contractor Software

  • Bid Management
  • Billing & Invoicing
  • Change Orders
  • Cost Database
  • Customer Management
  • Project Management
  • Quotes / Proposals
  • Scheduling
  • Takeoff

View full list of Electrical Estimating Software

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

View full list of Field Service Management Software

  • Billing & Invoicing
  • Commercial/Industrial
  • Cost Database
  • Data Import/Export
  • Equipment Maintenance
  • Financing Management
  • Labor Rates
  • Quotes/Proposals
  • Scheduling
  • Takeoff

View full list of HVAC Estimating Software

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

View full list of HVAC Software

  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Work Order Creation

View full list of Work Order Software

Coolfront Alternatives

More Coolfront alternatives

Coolfront Reviews for UK Users

Read all reviews

Overall rating

4.3/5

Average score

Ease of Use 4.2
Customer Service 4.4
Features 3.9
Value for Money 4.3

Review software

Share your experiences with other software buyers.

Write a Review!
Vladimir V.
Operations Manager, HVAC Service Technician
Construction, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/05/2019

"Excellent software for invoices and scheduling"

Pros: Integrated features such as scheduling onto Google calendar and ability to customize repairs, requires customer approval beforehand so that there’s no question on payment

Cons: Lags when synchronizing across multiple devices, sometimes doesn’t find previous customer service history accurately

Vendor Response

by Coolfront on 09/05/2019

Thanks, Vladimir for the review! Glad you like the Google Calendar Add-On :)

Stay Cool!
Kate @ Coolfront

  • Reviewer Source 
  • Reviewed on 05/05/2019
Stacy H.
Service Coordinator
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/04/2019

"Great program & great value"

Comments: Overall it has been great, however there is a much room for improvment.

Pros: I love the ease of use. All of our technicans can easily navigate the awesome flatrate book, with its up to date pricing. THe invoices port right into our Quickbooks accounting program.

Cons: If you have a ship to address with a different billing address, only the billing address displays on the work order when linked to quickbooks. Also in the agreements section it would be helpful if when searching for an agreement to add onto a work order if that information was in alphabetical order, however its not, it is in order by when it was added. FOR us this causes much headache and wasted time searching a long list that is rather difficult to find items.

Vendor Response

by Coolfront on 06/05/2019

Great feedback, Stacy! And thanks for the 5-star review!!

Stay Cool!
Kate @ Coolfront

  • Reviewer Source 
  • Reviewed on 19/04/2019
James S.
Owner
Environmental Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 22/12/2020

"Coolfront is good overall program"

Comments: It has been good. Customer service has always been helpful.

Pros: This program is easy to set up. Easy to adjust rates. Updates parts pricing regularly. Cost is very reasonable as it is a per invoice. The cost is built into the invoice.

Cons: No option menu available. No graphics. Can be cumbersome to look up different repairs.

  • Reviewer Source 
  • Reviewed on 22/12/2020
Matt A.
Service tech
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 06/10/2017

"I like a lot but a lot is to desired."

Pros: Ease of use. Can be operated quickly with little experience. Like the part finder if you know how to use it.

Cons: I hate when it wants to update while either writing notes or searching for a part. I wish there were tabs in my favorites for favorite filters, types of freon, or belts instead of looking over my favorites 3 or for times. I wish I could add a custom part or charge myself instead of having my office remake what I've already done just so they can send it back to me to add it on my favorites. All of the other techs said the same about updates. Add them to the home page when available. Frustrating. Finally inputting carrier numbers usually calls for 2 additional numbers or letters at the beginning of a part number. If typed in using the part number supplied from carrier it fails to find it. If those 2 first numbers or letters are left off when typing it in it will find it every time. I have found this only on carrier parts. Thank you for your help.

  • Reviewer Source 
  • Reviewed on 06/10/2017
Joan H.
Corporate Recruiter
Retail, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/10/2020

"Great software that makes payments easy."

Pros: My favorite feature is that it makes payments easy. With Coolfront Payments, your technicians can run the customer's debit and credit cards from the coolfront mobile app in the field, no longer needing to bill the customer after the incident and pursue payments for months. Prices are competitive, funds are available the next day, and your customers will love you for making the payment so easy and hassle-free.

Cons: There are no parts I don't like. I use this software fondly.

  • Reviewer Source 
  • Reviewed on 18/10/2020