Who Uses This Software?

Anyone creating or requiring a modern web presence.

Average Ratings

9,365 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Pricing Details Free version available.
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Documentation
  • Support Online

Vendor Details

  • WordPress
  • http://wordpress.org

About WordPress

Open source software that is free to use for creating blogs and websites.

WordPress Features

  • Analytics
  • Collaborative Writing
  • Comment Moderation
  • File Sharing
  • Group Posting
  • Post Management
  • Search
  • WYSIWYG Rich Text Editing
  • Audio Content
  • Customisable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Auto Update
  • Content Import/Export
  • Drag & Drop
  • Landing Pages/Web Forms
  • Online Booking Tools
  • Online Store Builder
  • Pre-built Templates
  • Real Time Editing
  • SEO Management
  • Survey Builder

WordPress Most Helpful Reviews

The Best CMS Out There

Reviewed on 15/08/2019
Jake H.
CEO
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I would choose no other platform for my website. I've built and managed sites on Wix, Squarespace, Shopify, and more. WordPress is by far the best CSM out there, especially for SEO. That's all our agency uses for our clients' sites. And if they're not on WordPress, we encourage them to migrate.

Pros: The best thing about WordPress is the amount of functionality and control it offers over your website. There's nothing you can't do with it. Since their CMS is an OpenSource platform and the most widely used CMS, just about every host out there can host your WordPress site. On the note of it being OpenSource, you're not bound to the first party features of the CMS like you would be with Wix or Squarespace. You can find a 3rd-party plugin for literally anything you need your site to do without having to have any website development background.

Cons: There is a learning curve to getting started, I'll admit. It takes anyone a decent amount of time to get going on the platform and really understand what they're doing. With that being said, there are tons of resources out there. All it takes is a little time investment to master your WordPress site. If you don't have anyone teach you how to operate the backend of the site, it can seem not very intuitive.

good website product

Reviewed on 08/08/2019
Melissa N.
Owner
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall I really like it - it is just inconsistency with customer service that wastes time

Pros: I like the ease of use and customer service is available in a variety of ways. It is easy for a non-developer and looks professional. Easy to add purchase or donate button. Over all I really like it

Cons: Some of the web pages are hard to change. One customer service agent told me to do it one way and actually changed some things themselves - but it was wrong and very difficult to change. The next customer service agent said it was set up wrong to begin with so those pages had to almost be deleted altogether. Also, there are many answers to the same question I found out - differing customer service agents will send instructions and links to differing ways of doing the same thing. Also, some customer service agents do not read the question in chat - it takes repeating the same question or giving the same answer several times as they do not take time to read

The only option I'd use for my website for my start-up

Reviewed on 09/06/2019
Jemma C.
Founder & Directo
Media Production, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I used Wordpress to host my start-up Journo Resources and it's been a well functioning and customisable solution. It was easy to set up, I'm able to do the majority of it myself, and I've found it easy to integrate the work of outside developers. As my business is based entirely online, it's important for me to have a lot of control, and this helps me to do this is a customisable way.

Pros: There are a number of features I'm a big fan of on Wordpress.org, mainly centred around ease of use, customisation: • This is one of the easiest pieces of kit to set up in terms of your website, and they're very good at walking you through how to tie it all together when you're starting out.
• It's intuitive, so you don't have to spend a lot of time explaining to people what they need to do, and there are good (and customisable) permission levels so you can make sure the right people have access to the right things.
• The platform is free! All you need to pay for is your own hosting.
• It's incredibly customisable. There are no shortage of Wordpress developers out there if you're looking for a custom build, and there are thousands of plug-ins and themes which can sort you out if you're looking for an out of the box solution. For the most part, I don't need anyone else to look at the website on a day to day basis, and am able to effectively manage it myself.

Cons: There is a ratings system on the plug-ins, but it would be good to make this more robust. Generally, though, I'm very happy with the service.

Easy, fast, ridiculously customizable

Reviewed on 24/05/2019
Jason W.
Sr. Systems Engineer
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Years ago, when I first started using WordPress, it was because I'd been doing the occasional client website from scratch for many years. HTML, coded by hand, graphic and colors layouts, etc. Eventually it no longer made sense, especially as we moved into the era of working with databases, caching systems, etc. It just made sense to find a solution that already had that backend in place, rather than reinventing the wheel every time. So I tried several systems: Drupal, Joomla, and others, before finally coming to WordPress. When I finally tried it, it was a revelation: lots of clear documentation, a massive community of users who help each other through the learning curve and the assorted issues that inevitably appear, more plugins and themes than you could ever imagine. I stumbled a bit with the learning curve back then, though mind you, this was at least a decade ago. WordPress, in the time since, has become so easy to setup that most web hosts these days will, in fact, do it automatically at the press of a button if that's what you wish. Basic setup couldn't be any easier, in my estimation, and for a lot of people, that will be enough. If you're a more advanced user, however, there will be plenty of opportunities for you to extend the system's capabilities. Beyond plugins, there are also countless cloud services that integrate with WordPress in various ways. For example, FreshWorks offers a number of systems, such as help desk ticketing, live customer support chat, etc.

Pros: I've been using WordPress for many years, and the thing I like most is that it's constantly evolving, changing, becoming more than it was. Year after year, absolutely without fail, WordPress becomes a more sophisticated, more streamlined, more functional system for managing websites, and I can't recommend it enough.

Cons: Like any software system, WordPress has a learning curve that can be a little challenging if you're new to the world of Content Management Systems. You'll hear a lot about all that WP can do, and it's true, but often, that functionality comes via plugins or custom built themes you'll have to add yourself. It's not hard, and if you're an experienced web person, you'll get it easily, but for the newbie it might be a challenge. Don't worry, you can manage it, though.

Perfect Tools for Building a Website Without Coding Skills

Reviewed on 28/05/2019
Chase P.
President
Nonprofit Organization Management, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been very happy with WordPress for our use. We are a small organization and don't have any coding skills, so we needed something that we could use, update, manage without a lot of prior knowledge. We've had to make a lot of changes to Wordpress in order to keep is secure, and Wordpress is making large strides to help simplify this.

Pros: Wordpress was very simple to set up and get going. There are a lot of great templates to get started and lots of great plugins to use. Without any coding skills, we were able to get a fully functioning website up and running in a matter of hours, rather than days, months, or years.

Cons: There is a lot of maintenance and when you need to start customizing things beyond what your template or plugins are able to do for you, it can be really difficult. Wordpress was obviously created as a blogging platform, but has widely been used as a web designer. It is pretty clear that there are limitations when it comes to using Wordpress as a full website.

Read More Reviews