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What is Zoho Survey?

Zoho Survey is easy-to-use online survey and questionnaire building software. Our features are scalable to suit your needs, with everything essential to create surveys, distribute them, and analyze responses.Survey panels are also available, if you need data from specific demographics.
Informed decisions are just around the corner.Learn more about Zoho Survey at https://www.zoho.com/survey/.

Who Uses Zoho Survey?

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business, Medium Business

Zoho Survey Software - Zoho Survey editor
Zoho Survey Software - Zoho Survey purchase response
Zoho Survey Software - Zoho Survey responses
Zoho Survey Software - Zoho Survey reports
Zoho Survey Software - Zoho Survey mobile interface

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Reviews of Zoho Survey

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Raksha
Raksha
Business Operations Analyst in India
Verified LinkedIn User
Marketing & Advertising, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Uncovering the Power of Zoho Survey: A Comprehensive Review

5.0 last year

Comments: Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps.

Pros:

User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.Affordable pricing: Zoho Survey offers affordable pricing options, making it accessible for businesses of all sizes.Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service.

Cons:

Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis.

Mehandi
Mehandi
Junior Consultant in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Zoho Survey Review by Mehandi Islam

5.0 2 years ago

Comments: Business problems which I am solving with Zoho Survey / helping my clients with are as such:- 1) Creating survey forms to collect event experiences.
2) User registration for events. etc.

Pros:

Features which are most impactful:- 1) Simple and elegant UI. 2) Question branching. 3) Question Shuffling. 4) Response Validation. 5) Audio/Video/Image embedding. 6) Reporting, scheduling and export. Zoho Survey is easy to use just like most of the other apps of Zoho. Integration was easy with existing business process. Just try it out and you will love it.

Cons:

Yes, they can improve zoho survey. If they can add import features from other survey apps. Direct integration with most of the CRM, Email Marketing tools without the use of any third-party tools will be a best update in the app. There is nothing in the app which is difficult to use. Integration with my existing business process is always is easy.

Nikita
Nikita
Marketing Manager CRM in Germany
Verified LinkedIn User
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Mediocre Survey Builder

3.0 6 months ago

Comments: It is fine to use on a low scale and low performing surveys but it fails against other survey tools available.

Pros:

It is already integrated into Zoho CRM and can update natively contact information without any extra API connections. It has unique ways to integrate into Zoho ecosystem.

Cons:

It would only work with Zoho or really hard to use otherwise. Additional features need to be created manually and with Zoho in mind.

Pedro
Pedro
CEO in Portugal
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A good and fairly simple to use solution

5.0 4 months ago

Pros:

The options in the free version are actually good enough to perform a simple survey so that's very interesting

Cons:

Maybe in terms of integrations there could be more possibilities than there are right now

Søren
Søren
Head of Marketing in Denmark
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Super easy and great for growth hacking

5.0 3 years ago

Comments: I am very happy with using Zoho Survey. Would recommend it to anyone.

Pros:

Very easy to set up and design so it works seamlessly with your website in an iframe. They also have a great price point for buying respondents. The few integrations they have are quite good, but it would great with more integrations.

Cons:

Very few integrations. Would be great with a Zapier integration :)