---
description: Discover the benefits and disadvantages of Pacten.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pacten Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Pacten](/software/1313272/Pacten)

# Pacten

Canonical: https://www.capterra.co.uk/software/1313272/Pacten

> Cloud-based service business platform covering CRM, booking, chat, contracts, invoicing, and communications in one shared system.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Pacten?

Service businesses of any size across industries that manage leads, bookings, contracts, delivery, invoicing, and communications and need all of these functions in a single connected system.

## About the vendor

- **Company**: Pacten

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Pacten is a connected business operating platform for service businesses. Bring client management, bookings, contracts, invoicing, project delivery and business operations together in one workspace.

Choose from a growing suite of business apps, with CRM, Booking and Communications included in every plan. Select additional apps based on your needs, then unlock broader app access and operational capabilities as your business grows.

Every plan includes Pacten AI credits, with supported access through Claude and ChatGPT via MCP. Connect your workflows using available integrations, webhooks and custom automation capabilities. Developer API access and integration options depend on current availability and access requirements.

Choose Starter for essential client workflows, Operator for connected delivery and financial operations, or Platform for broader operational control.

Plans are priced per user, per month. Monthly and annual billing are available. Starter includes a 7-day free trial; Operator and Platform are paid plans. Data migration and certain additional services are scoped and priced separately.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Botswana, Canada, China, Denmark, France, Germany, Ghana, Hungary, Ireland, Italy, Kenya, Mexico, Nigeria, South Africa, Switzerland, Thailand, Türkiye, US Virgin Islands, United Arab Emirates and 3 more

## Features

- Activity Dashboard
- Appointment Management
- Automated Scheduling
- Availability Management
- Calendar Management
- Client Database
- Contact Management
- Customisable Forms
- Data Import/Export
- Document Storage
- Email Management
- Interaction Tracking
- Lead Management
- Lead Qualification
- Mobile Access
- Online Payments
- Quotes/Estimates
- Recurring Appointments
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Website Integration
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software)
- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Alternatives

1. [Peek Pro](https://www.capterra.co.uk/software/142459/peek-pro-tour-operator-software) — 4.7/5 (796 reviews)
2. [GymMaster](https://www.capterra.co.uk/software/57469/gymmaster) — 4.7/5 (173 reviews)
3. [DaySmart Appointments](https://www.capterra.co.uk/software/44428/daysmart-appointments) — 4.1/5 (194 reviews)
4. [Zenbooker](https://www.capterra.co.uk/software/171455/zenbooker) — 4.0/5 (18 reviews)
5. [HelmBot](https://www.capterra.co.uk/software/207946/helmbot) — 4.9/5 (69 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1313272/Pacten)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10264405/Pacten/> |
| en-AE | <https://www.capterra.ae/software/1313272/Pacten> |
| en-AU | <https://www.capterra.com.au/software/1313272/Pacten> |
| en-CA | <https://www.capterra.ca/software/1313272/Pacten> |
| en-GB | <https://www.capterra.co.uk/software/1313272/Pacten> |
| en-IE | <https://www.capterra.ie/software/1313272/Pacten> |
| en-IL | <https://www.capterra.co.il/software/1313272/Pacten> |
| en-IN | <https://www.capterra.in/software/1313272/Pacten> |
| en-NZ | <https://www.capterra.co.nz/software/1313272/Pacten> |
| en-SG | <https://www.capterra.com.sg/software/1313272/Pacten> |
| en-ZA | <https://www.capterra.co.za/software/1313272/Pacten> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Pacten","description":"Pacten is a cloud-based platform built for service businesses that want to run all operations from a single system. Every module, from CRM and booking to contracts, invoicing, and communications, reads and writes to the same record, so data stays consistent across the business.\n\nBusinesses use Pacten to manage leads, schedule bookings, send proposals, collect e-signatures, automate client journeys, and handle payments, all without switching between separate tools. A unified inbox brings together email, SMS, WhatsApp, calls, and a client portal in one place.\n\nThe platform includes tools for team management, supply and stock tracking, margin visibility, and governance with roles and permissions. A chat assistant handles bookings across web, WhatsApp, and SMS. The vendor team manages setup, data migration, and implementation.\n\nPacten suits service businesses of any size looking to consolidate fragmented tools into one connected system.","image":"https://images.g2crowd.com/display-layer-screenshots/2117971/ecf3441f-3f1d-4a39-9d4d-6fb8fb9d0329-ChatGPT-Image-Oct-6%2C-2026%2C-09-58-58-AM.png","url":"https://www.capterra.co.uk/software/1313272/Pacten","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1313272/Pacten#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1313272/Pacten#faqs","mainEntity":[{"name":"What is Pacten?","@type":"Question","acceptedAnswer":{"text":"Pacten is a cloud-based platform built for service businesses that want to run all operations from a single system. Every module, from CRM and booking to contracts, invoicing, and communications, reads and writes to the same record, so data stays consistent across the business.Businesses use Pacten to manage leads, schedule bookings, send proposals, collect e-signatures, automate client journeys, and handle payments, all without switching between separate tools. A unified inbox brings together email, SMS, WhatsApp, calls, and a client portal in one place.The platform includes tools for team management, supply and stock tracking, margin visibility, and governance with roles and permissions. A chat assistant handles bookings across web, WhatsApp, and SMS. The vendor team manages setup, data migration, and implementation.Pacten suits service businesses of any size looking to consolidate fragmented tools into one connected system.","@type":"Answer"}},{"name":"Who Uses Pacten?","@type":"Question","acceptedAnswer":{"text":"Service businesses of any size across industries that manage leads, bookings, contracts, delivery, invoicing, and communications and need all of these functions in a single connected system.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Appointment Scheduling Software","position":2,"item":"/directory/30757/appointment-scheduling/software","@type":"ListItem"},{"name":"Pacten","position":3,"item":"/software/1313272/Pacten","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1313272/Pacten#breadcrumblist"}]}
</script>