---
description: Discover the benefits and disadvantages of AnalytiCX.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AnalytiCX Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [AnalytiCX](/software/1311953/AnalytiCX)

# AnalytiCX

Canonical: https://www.capterra.co.uk/software/1311953/AnalytiCX

> Cloud-based customer experience analytics platform that helps businesses track, analyze, and manage customer interactions across.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses AnalytiCX?

Small to midsize businesses across industries such as retail, financial services, and telecommunications seeking customer experience analytics tools.

## About the vendor

- **Company**: ToumAI
- **Location**: Afrique, Fiji
- **Founded**: 2020

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Fiji, France

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Speech Analytics Software](https://www.capterra.co.uk/directory/32258/speech-analytics/software)

## Related Categories

- [Speech Analytics Software](https://www.capterra.co.uk/directory/32258/speech-analytics/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.uk/directory/33415/contact-center-quality-assurance/software)

## Alternatives

1. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (468 reviews)
2. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)
3. [Talkdesk](https://www.capterra.co.uk/software/132852/talkdesk) — 4.5/5 (734 reviews)
4. [NiCE CXone](https://www.capterra.co.uk/software/134775/incontact-call-center-software) — 4.2/5 (582 reviews)
5. [Gong](https://www.capterra.co.uk/software/157969/gong-io) — 4.8/5 (561 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1311953/AnalytiCX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10263079/AnalytiCX/> |
| en-AE | <https://www.capterra.ae/software/1311953/AnalytiCX> |
| en-AU | <https://www.capterra.com.au/software/1311953/AnalytiCX> |
| en-CA | <https://www.capterra.ca/software/1311953/AnalytiCX> |
| en-GB | <https://www.capterra.co.uk/software/1311953/AnalytiCX> |
| en-IE | <https://www.capterra.ie/software/1311953/AnalytiCX> |
| en-IL | <https://www.capterra.co.il/software/1311953/AnalytiCX> |
| en-IN | <https://www.capterra.in/software/1311953/AnalytiCX> |
| en-NZ | <https://www.capterra.co.nz/software/1311953/AnalytiCX> |
| en-SG | <https://www.capterra.com.sg/software/1311953/AnalytiCX> |
| en-ZA | <https://www.capterra.co.za/software/1311953/AnalytiCX> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"AnalytiCX","description":"AnalytiCX is a customer experience analytics platform that helps businesses collect and analyze data from customer interactions across multiple channels. Teams can use it to monitor engagement trends, identify service gaps, and make informed decisions based on interaction data.\n\nThe platform supports businesses looking to better understand customer behavior and improve service delivery. Core features may include interaction tracking, reporting dashboards, and multi-channel data aggregation.\n\nAnalytiCX may be suited for small to midsize businesses across industries such as retail, financial services, and telecommunications that need visibility into customer experience performance.","image":"https://images.g2crowd.com/display-layer-screenshots/2110380/6feb073cc1b3b0fa26b7ba8e55b32835cafc235c1bffaeae302197803013daa8.svg","url":"https://www.capterra.co.uk/software/1311953/AnalytiCX","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1311953/AnalytiCX#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1311953/AnalytiCX#faqs","mainEntity":[{"name":"What is AnalytiCX?","@type":"Question","acceptedAnswer":{"text":"AnalytiCX is a customer experience analytics platform that helps businesses collect and analyze data from customer interactions across multiple channels. Teams can use it to monitor engagement trends, identify service gaps, and make informed decisions based on interaction data.The platform supports businesses looking to better understand customer behavior and improve service delivery. Core features may include interaction tracking, reporting dashboards, and multi-channel data aggregation.AnalytiCX may be suited for small to midsize businesses across industries such as retail, financial services, and telecommunications that need visibility into customer experience performance.","@type":"Answer"}},{"name":"Who Uses AnalytiCX?","@type":"Question","acceptedAnswer":{"text":"Small to midsize businesses across industries such as retail, financial services, and telecommunications seeking customer experience analytics tools.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Analytics Software","position":2,"item":"/directory/32258/speech-analytics/software","@type":"ListItem"},{"name":"AnalytiCX","position":3,"item":"/software/1311953/AnalytiCX","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1311953/AnalytiCX#breadcrumblist"}]}
</script>
