What is BigTime?

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

Who Uses BigTime?

BigTime is ideal for professional services firms, especially accountants, architects, engineers, IT-service firms, and consultants.

Where can BigTime be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • BigTime Software
  • Located in Chicago, US
  • Founded in 2002
  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

About the vendor

  • BigTime Software
  • Located in Chicago, US
  • Founded in 2002
  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

BigTime videos and images

BigTime Software - Real-time, actionable insights into your professional services firm
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
BigTime Software - BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
BigTime Software - Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.
BigTime Software - Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.
View 6 more
BigTime video
BigTime Software - Real-time, actionable insights into your professional services firm
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
BigTime Software - BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
BigTime Software - Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.
BigTime Software - Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.

Compare BigTime pricing with similar products

BigTime

US$10.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial
N/A
Free Version
Free Trial
US$406.00/month
Free Version
Free Trial

Features of BigTime

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Automatic Time Capture
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Capacity Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Core Accounting
  • Cost Estimating
  • Cost Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customisable Branding
  • Customisable Invoices
  • Customisable Templates
  • Customizable Fields
  • Dependency Tracking
  • Drafting
  • Drag & Drop
  • Due Date Tracking
  • Employee Database
  • Employee Scheduling
  • Expense Tracking
  • File Sharing
  • For AEC Industry
  • For Accountants
  • Forecasting
  • Gantt/Timeline View
  • Import Tasks
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking Software
  • Overtime Calculation
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Portfolio Management
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Tracking
  • Real Time Data
  • Real Time Notifications
  • Receipt Management
  • Recurring Tasks
  • Reimbursement Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Utilisation Reporting
  • Vacation/Leave Tracking
  • Visualisation
  • Workflow Configuration
  • Workflow Management

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Reviews of BigTime

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jessica
Jessica
Game Programmer in US
Verified LinkedIn User
Computer Software, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

A fantastic tool for managing projects

5.0 2 months ago

Comments: The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Pros:

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

Cons:

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

Dustin
Dustin
Project Coordinator in US
Verified LinkedIn User
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Enhancing Project Management with BigTime

5.0 10 months ago

Pros:

Tracking time and being able to in real time look at where we stand on each project from a billing standpoint.

Cons:

We are in the early implementation stages of BigTime, everything currently is an improvement over how we previously operated. No known "cons" at this time.

Jenna
Administrator in Canada
Biotechnology, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Ease of use, detailed tracking and great support

5.0 2 months ago New

Comments: Great experience, all the support we need is accessible.

Pros:

The DCAA internal features make it easy for employees to comply, they have easy Quickbooks integrations and great support features

Cons:

Lack of required SSO features and can't accommodate multiple countries or currencies

Ben
Vice President in US
Financial Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Core features have degraded - Buggy updates

2.0 last month New

Pros:

This product is easy to track time with. When features work, the dashboards and reports are helpful for analysis.

Cons:

It is difficult to use reporting because it breaks frequently. This seems to have occurred more often over the last several months than earlier in our time using the product. Customer support acknowledges bugs, but development is slow to correct key features, such as the loss of the ability to export simple reports to Excel. The product seems to over promise and underdeliver a lot of the time. We recently upgraded one of the modules based on meetings with the sales team. Shortly after purchasing, key dashboards suddenly stopped working. Communication could be improved. Customer service has acknowledged being aware of a bug before we reported it, but never let us know. I would value communication regarding the health of the product to help with our planning, rather than the frequent marketing notices.

Cyndi
Cyndi
Operations Manager in US
Verified LinkedIn User
Civil Engineering, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use, top notch service and support

4.0 last month New

Comments: Overall, I love the interface, I love the easy of use, and I love the support. Even without being fully functional yet, we are getting a lot of raves from staff who appreciate the ease of approvals, the easy to use timesheet, and the functionality.

Pros:

The timesheet module is amazingly easy. Since this is where the bulk of my team are working, it made roll out super easy. The system is over all generally very intuitive and user friendly. It's also pretty idiot proof and its not easy to mess things up. Invoice creation is outstanding, with a ton of options and features. But the best part is their support team. They have worked so hard to ensure we have a product that meets ALL of out needs. Our implementation and training with BigTime has been the best I've ever worked with in my career.

Cons:

Right now, it's a little buggy and they are still implementing and adjusting certain things. The fundamentals are there, but it's obviously still newer software.