--- description: Discover the benefits and disadvantages of WESS. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WESS Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [WESS](/software/131048/wess) # WESS Canonical: https://www.capterra.co.uk/software/131048/wess Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/131048/wess?page=2) > WESS offer a Beauty Software, Spa Software and Salon Software to any beauty salon businesses located in Singapore \& Asia. > > Verdict: Rated **4.7/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WESS? Businesses with plan to expand locally and overseas, and/or businesses with existing 2 or more outlets, with its main outlet/ office in Asia. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 12 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Refine Solutions - **Founded**: 2008 ## Commercial Context - **Starting Price**: SGD 80.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Indonesia, Malaysia, Singapore ## Features - Appointment Management - Appointment Scheduling - Client Management - Confirmations/Reminders - Customer Database - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Inventory Management - Loyalty Program - Multi-Location - Online Booking - Payroll Management - Point of Sale (POS) - Recurring Appointments ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software) ## Related Categories - [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software) - [Spa Software](https://www.capterra.co.uk/directory/30782/spa/software) ## Alternatives 1. [Mangomint](https://www.capterra.co.uk/software/187593/mangomint) — 4.9/5 (300 reviews) 2. [Meevo](https://www.capterra.co.uk/software/172058/meevo-2) — 4.4/5 (276 reviews) 3. [ZENOTI](https://www.capterra.co.uk/software/131057/zenoti) — 4.4/5 (1250 reviews) 4. [DaySmart Salon](https://www.capterra.co.uk/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 5. [Venere](https://www.capterra.co.uk/software/165656/venere) — 4.8/5 (53 reviews) ## Reviews ### "User interface is very good" — 5.0/5 > **Verified Reviewer** | *13 April 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I like the user interface, it is very much easy to use and less complicated. I can see every single in a very easy manner and its process of showing data in chart form is very pleasing. > > **Cons**: Almost like all parts of the user interface but I think the icons of each section could be better I mean its needs to modify a little bit so it can look premium product to the consumer. ----- ### "A Fantastic Experience with WESS, Kudos to \[sensitive content hidden\]\!" — 5.0/5 > **Hailie** | *28 July 2023* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: I recently had the pleasure of engaging with WESS, a top-notch beauty salon software company, and I must say it has been a truly fantastic experience\! WESS's software has added immense value to our salon operations, making managing our business a breeze. I'd like to extend my gratitude to \[sensitive content hidden\], whose exceptional support and expertise made this journey even more delightful.WESS's software is super easy to navigate, making it simple for our staff to get used to it quickly. The design is intuitive, ensuring even employees with minimal tech skills can efficiently use the software, streamlining our day-to-day salon operations. WESS offers a wide range of features tailored specifically to the beauty salon industry, from appointment scheduling to customer management, inventory tracking, and sales analytics. It saves us valuable time and effort.\[sensitive content hidden\] from WESS provided us with excellent customer support throughout the entire onboarding process and beyond. They were patient, attentive, and always available to address any queries or concerns we had. Their personalized approach truly sets WESS apart from other software providers. Highly recommended lah\! > > **Cons**: It would be beneficial if WESS could offer more flexible pricing options to accommodate businesses with different budgets. WESS's software is fantastic when accessed through ipad, desktops or laptops, but I would love to see more seamless integration with a mobile app. Having a mobile app would enable us to manage our salon on-the-go and stay connected, enhancing our overall efficiency ----- ### "It's easy to use and very comfortable to use and accurate accounts" — 4.0/5 > **Pooja** | *28 September 2022* | Wholesale | Recommendation rating: 5.0/10 > > **Pros**: Accurate accounts easy to used. Comfortable to used > > **Cons**: Comfortable yo used easy to used. I am using basic features only > > So far good experience ----- ### "Review on WESS" — 4.0/5 > **Thomas** | *28 September 2022* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Customer information can easily accesible 24/7/365 from any computer , anywhere with wifi. Can generate many reports regarding sales, products, packages for reference and decision making > > **Cons**: We wish WESS can bring back telephone support. Whatsapp support take a long time typing and diificult to explain the problems. A quick 5 minutes call you can help settle this issue imediately instead of a few hours text exchange and still not solve the problem. > > CRM can save a lot of time retrieving information. Last time depend on manual records, very messy and cannot generate reports ----- ### "Point of Sale (POS)" — 5.0/5 > **Tan** | *17 October 2022* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: I like the Point of Sale (POS), it will do the settlement at night itself, anywhere also can see it your handphone or computer, everything is ok > > **Cons**: Nothing must I don't like except I don't like is the system sometimes not stable ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/131048/wess?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/131048/wess) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data