What Is Paycom?

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.

Who Uses Paycom?

Paycom's single-application software helps companies automate and streamline payroll and HR processes without sacrificing rigorous data security standards.

Paycom Details

Paycom

Founded in 1998

Paycom Details

Paycom

Founded in 1998

Paycom videos and images

Paycom video
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Free Version

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Free Trial

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Paycom deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of Paycom

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Assessment Management
  • Background Screening
  • Batch Processing
  • Candidate Profiles
  • Compliance Management
  • Criminal History Verification
  • Customisable Reports
  • Data Verification
  • Drug & Health Screenings
  • Education Verification
  • Employee Onboarding
  • Employment Eligibility Verification
  • Employment Screening
  • Feedback Management
  • Fraud Detection
  • Historical Reporting
  • Identity Verification
  • Instant Check
  • Job Application Management
  • Online Applications
  • Real Time Monitoring
  • Real Time Reporting
  • Records Management
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screening Services Integration
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Tenant Screening
  • Third Party Integrations
  • Visual Analytics
  • Workflow Management

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  • ACA Reporting
  • API
  • Activity Dashboard
  • Applicant Tracking
  • Attendance Management
  • Attendance Tracking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Reports
  • Data Import/Export
  • Deduction Management
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • FMLA Administration
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Leave Tracking
  • Life Insurance Administration
  • Online Benefits Enrollment
  • Payroll Management
  • Performance Management
  • Provider Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billable Items Tracking
  • Biometric Recognition
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customisable Reports
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • GPS
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Project Time Tracking
  • Projections
  • Punch card
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workstation Tracking

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Benefits Management
  • Bonus Management
  • Budget Management
  • Commission Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Compliance Management
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Incentive Management
  • Market Data Analysis
  • Merit/Bonus Management
  • Multi-Currency
  • Organisational Charting
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Salary History
  • Salary Planning
  • Self Service Portal
  • Succession Planning
  • Third Party Integrations
  • Workflow Management

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  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Human Resources Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Course Tracking
  • Customisable Branding
  • Customisable Reports
  • Employee Portal
  • Gamification
  • Gradebook
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing
  • eCommerce Management
  • eLearning Companies

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  • Activity Dashboard
  • Approval Process Control
  • Budget Management
  • Calendar Management
  • Collaboration Tools
  • Customisable Templates
  • For Nonprofits
  • Gantt/Timeline View
  • Kanban Board
  • Mobile Access
  • Project Planning/Scheduling
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Task Management

View full list of Nonprofit Project Management

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • HR Management
  • Job Description Management
  • Learning Management
  • Leave Tracking
  • Mentorship
  • Orientation Workflow Management
  • Payroll Management
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Workflow Management

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  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Customisable Reports
  • Data Import/Export
  • Direct Deposit
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • Leave Tracking
  • Multi-Country
  • Multi-State
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

View full list of Payroll Software

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Background Screening
  • Career Development
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Interview Scheduling
  • Job Application Management
  • Jobs Board
  • Learning Management
  • Onboarding
  • Performance Appraisal
  • Performance Management
  • Progress Tracking
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Self Service Portal
  • Skills Assessment
  • Social Media Integration
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Talent Management Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Attendance Tracking
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Employee Management
  • Estimating
  • Expense Tracking
  • Invoice Management
  • Leave Tracking
  • Mobile App
  • Multi-Currency
  • Payroll Management
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking
  • Projections
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Time and Expense Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Budgeting/Forecasting
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customisable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Labor Forecasting
  • Leave Tracking
  • Monitoring
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

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Reviews of Paycom

Read all 615 reviews

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Yasmine G.
Yasmine G.
Executive Management Analyst in US
Verified LinkedIn User
Package/Freight Delivery, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Allows for easier and simpler processes and efficiencies

5 last year

Comments: Overall Paycom seems to solve my problems before they arise; the integration between what would have been separate platforms allows for simplified processes and efficiencies that allows me to focus on the big picture rather than focus on the small tedious things.

Pros:

Paycom is a one stop shop with one singular login. One of the key things that has been most beneficial is self onboarding, which reduced the HR workload, provides a 'mid-phase' to a prospective employee and active employee, and helps get drivers on the road 4-6 days faster than our previous process. In addition, the consistent monthly improvements are always an added bonus and I continue to be impressed with the developments

Cons:

We wish there was a better integration capability to our third party platforms - though we primarily use Paycom, our industry requires use of many additional platforms. An integration outside of an API/SFTP would allow for an overall holistic view of our employee workforce and operations.

Paycom Response

last year

Thank you for sharing your Paycom experience and we appreciate your feedback! We are happy to hear our software is helping simplify your HR processes

Kimberley F.
Systems Implementation in US
Transportation/Trucking/Railroad, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Extremely Robust HR and Payroll Software!

5 5 months ago

Comments: Paycom representatives take the time to work with us on an individual basis to not only show us how to set up the features to our unique needs but they also performed training sessions with all of our staff.

Pros:

The Paycom package has a multitude of different modules that you can either opt-in or out of making this completely customizable to your needs. Its integration with Great Plains to export payroll makes processing our payroll a lot less manual and saves us considerable time. The Employee Self Service feature puts the employee in control of their time off requests, direct deposit information, personal information, etc without the need to fill out manual paper forms. The employee's entry in the Employee Self Service updates their information immediately without interaction with our corporate HR department.

Cons:

The setup of all of the features is a bit time-consuming but worth it in the end. The system is extremely robust and like all robust systems, it takes some time to get all of the features set to meet the unique needs of an organization.

Paycom Response

5 months ago

Thank you for the 5-star review! We're glad you are enjoying our customer service, and we're happy our software has helped streamline your payroll process. Feel free to share any enhancements you'd like to see with our team at [email protected]

Ashley D.
Asst Manager in US
Individual & Family Services, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Company Change

5 last month New

Comments: Overall i had no problem with Paycom, it was just the system we used daily for clocking in and out, as well as editing time cards, and checking pay stubs

Pros:

I enjoyed using Paycom for the short time my company used it, before switching back to ADP. It was easy to use, navigate, and teach.

Cons:

Some companies offer different types of discounts, and "coupons" with their service like ADP. I can get cheaper hotels, rental cars, discounts at restaurants all different types of perks.

Paycom Response

4 weeks ago

We're delighted to hear that you enjoyed using our software, Ashley. Thank you for the 5-star review!

Morgan S.
HR Manager in US
Insurance, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

System still needs a ton of design upgrades to match competitor's offerings/meet business needs.

2 4 years ago

Pros:

ESS Dashboard/Tiles and notification menu. Ability to send automated "no thank you letters" to rejected interview candidates Test sample paychecks Total comp letters Dynamic Benefits / Open Enrollment Process

Cons:

No historical reporting No option for change reports to pull one or two field items and does not show effective dates System glitches in LMS (when importing external content) - Dashboard does not reflect "percentage complete"; issues with completed courses showing as still needing to be complete despite confirmation Phantom period in Time Off Module Position Management/Org chart has to be manually changed. Position seats are not updated when a PAF is submitted. Applicant Tracking Module is confusing (too many dashboards and the dashboards do not populate the correct data) Can't hide unfilled/unused custom fields Performance Review Module not very dynamic/customizable Survey function not very dynamic/customizable (no logic) No Job Description function/Module 401k changes wont feed to our external vendor Too many individual steps to accomplish one task (i.e. build a check list) In general, the system is not as user friendly / customizable / dynamic as it was sold to us as.

Paycom Response

4 years ago

Morgan, our team would like to connect with you regarding your feedback. Paycom is committed to being a valuable partner and we want to make sure you are receiving the maximum benefit out of the system. Based on the items listed in your feedback, we believe we can help alleviate some of the challenges you may be having. We¿re always adding additional functionality to the Paycom solution and we want to verify you are receiving those updates. We will have a member of our team reach out to you and you can always reach out to your Paycom specialist at any time. Thank you for giving us the opportunity to assist you.

Fernanda M.
HR Specialist in US
Think Tanks, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Good days are over

4 3 months ago

Pros:

I like that all information is housed in the individual profile.

Cons:

Customer services have gone downhill. My company had 3 account reps in 2 months. They are always late, unresponsive, unprepared, and when you think a higher-up manager will help fix the problem, it gets worse.

Paycom Response

3 months ago

Our support teams are dedicated to providing world-class service to each client and we understand your specialist is actively working alongside you and your team to ensure your concerns are being addressed. If we can be of any additional assistance, please reach out to us at [email protected]