OneRooftop

OneRooftop

by OneRooftop

Who Uses OneRooftop?

Vacation rental managers and owners. We work primarily with small and medium-sized vacation rental businesses, who manage anywhere from 5 properties to 500 properties.

What Is OneRooftop?

OneRooftop (formerly WebChalet) is making it easy for vacation rental owners and professional managers to take control of their vacation rental businesses and book travelers directly through their own websites. Starting with a wide variety of vacation rental website templates, owners and professionals can create their own website complete with availability calendars, online payment processing, and a suite of marketing tools that are pre-built into the software.

OneRooftop Details

OneRooftop

https://www.onerooftop.com/vacation-rental-software

Founded 2011

OneRooftop Pricing Overview

OneRooftop does not have a free version but does offer a free trial. OneRooftop paid version starts at US$39.00/month.

Starting Price

US$39.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Support

Business Hours

OneRooftop Features

Channel Management Software
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Commission Management
Contact Management
Guest Communications
Guest Experience Management
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Reservations Management
Vendor Management
Work Order Management

OneRooftop Reviews for UK Users

Showing 5 of 22 reviews

Overall
5/5
Ease of Use
4.9/5
Customer Service
5/5
Features
4.7/5
Value for Money
4.9/5
Verified Reviewer
Product Manager (Growth, Operations, Risk)
Computer Software
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 16/04/2018

"Excellent support"

Pros: The product is great. It's helped me scale my vacation rental property company. Can't ask for much more

Cons: Would like the product to be easier to access on my iPhone X. Other than that the team there is great

  • Reviewer Source 
  • Reviewed on 16/04/2018
Jan S.
owner manager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/10/2016

"My One Roof Top web site has helped me grow my VR business and to have more time doing so. "

Comments: We have been with One Roof Top for several years and have seen the company grown with added features and benefits. I see no reason to look for another software company for our vacation rentals. SEO ~ the back end of the web site allows me to enter popular search terms. This simple feature has made our site searches rank organically competitive with VRBO and Airbnb.....always on page 1. CONTROL OVER CONTENT ~ I love not having to hire a pro to change wording, photos, or pricing. The software is simple and as a casual computer person I can easily navigate the system. ONLINE RENTAL AGREEMENT ~ This has been huge for us as it is another time saver at no additional cost. Our guests can sign "agree" to a legally binding agreement on our web site and deliver their agreement to them quick and easy. AUTOMATED EMAILS ~ Setting up automated emails means that I have more time on my hands to market. The guests receive their house access codes just days before arrival, they receive a welcome to our home note, a how to check out email and a thank you for being our guest and please leave a review email..........all automated. I receive fewer phone calls and more reviews and more time for me to work on marketing and other tasks. PAYMENT PROCESSING INCLUDED ~ I love that guests can receive a quote, enter their credit card numbers securely and with my approval I can ACCEPT their booking in minutes. Easy and quick...........all resulting in me being more efficient and professional. I LOVE my ORT web site and look forward to future improvements as Chad and Sarah are all about growing and becoming better software for other Vacation Rental operators.

Pros: SEO, Automated emails, professional receipts for guests, On line rental agreement, ease of use,

Cons: I wish that the blog page was included in the web site. This would benefit my SEO.

Vendor Response

by OneRooftop on 19/10/2016

Thanks for taking the time to leave such a thorough review, Jan! We always appreciate your feedback and look to continue to innovate and further help you streamline your business.

  • Reviewer Source 
  • Reviewed on 19/10/2016
Magdalena B.
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 19/10/2016

"Good service from OneRooftop"

Comments: We've been with OneRooftop for over a year and are happy with our website. We appreciate the excellent customer service. Thank you OneRooftop!

Vendor Response

by OneRooftop on 19/10/2016

Thanks for taking the time to submit a review, Magdalena! We will soon be letting you know about some exciting new features!

  • Reviewer Source 
  • Reviewed on 19/10/2016
Mary A.
owner
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/07/2017

"So lucky I chose this company"

Comments: I get tons of direct bookings and also can easily search my own inventory for available homes to suggest to guests.

Pros: This is a beautiful, professional looking vacation rental website template and I love it. I have been using it for about 4 years. I have grown from 10-15 homes to 65 in the time I have been using this company and a lot has changed regarding 3rd party booking websites in that time as well making it more important than ever to have my own independent company site. I am so glad I used OneRooftop (formerly WebChalet) for beautiful receipts, easy online booking and great guest messaging options. I have listened to sales pitches from many other more expensive companies and am so glad I found this group first. I have used the other company sites who utilize more expensive software to book my own vacations and am amazed that those do not have as slick of a feel or appearance as my own site.

Cons: The back end (that only the owner/managers sees) is a little crowded and can be confusing at first, in comparison with the beautifully streamlined end user view. But the end user (guest) view is the one that makes you successful.

  • Reviewer Source 
  • Reviewed on 13/07/2017
Bill M.
owner
2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/10/2016

"VR software that continues to grow with my business!"

Comments: I began using OneRoofTop in the early days...when it was known as Webchalet. I managed my own 3 vacation rental homes and I used one of their "templates" to easily set up my very first website...CooperstownLuxury.com. Since that time, my business has grown to include 9 rentals. OneRoofTop has kept pace by expanding their products and offerings. I commissioned a custom website from them and the entire creative process was very enjoyable...their engineers and support staff have continued to provide solutions to my requests for out-of-the box ideas. I now do all of my on-line booking and reservation management and payments through my own site. Highly recommend OneRoofTop!! :)

Pros: Easy to use. Wide range of features and capabilities.

Cons: As with all software, there are some items which we wish were available but arent yet.

Vendor Response

by OneRooftop on 19/10/2016

Thanks for taking the time to leave a review, Bill! It has been a pleasure to work with you throughout the years and see your business grow!

  • Reviewer Source 
  • Reviewed on 19/10/2016