Who Uses This Software?

Vacation rental managers and owners. We work primarily with small and medium-sized vacation rental businesses, who manage anywhere from 5 properties to 500 properties.

Average Ratings

22 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price US$39.00/month
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
  • Support Business Hours

Vendor Details

  • OneRooftop
  • https://www.onerooftop.com/vacation-rental-software
  • Founded 2011

About OneRooftop

OneRooftop (formerly WebChalet) is making it easy for vacation rental owners and professional managers to take control of their vacation rental businesses and book travelers directly through their own websites. Starting with a wide variety of vacation rental website templates, owners and professionals can create their own website complete with availability calendars, online payment processing, and a suite of marketing tools that are pre-built into the software.

OneRooftop Features

  • Campaign Management
  • Channel Analytics
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Opportunity Management
  • Order Management
  • Partner Management
  • Product Management
  • Reseller Management
  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

OneRooftop Most Helpful Reviews

My One Roof Top web site has helped me grow my VR business and to have more time doing so.

Reviewed on 19/10/2016
Jan S.
owner manager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been with One Roof Top for several years and have seen the company grown with added features and benefits. I see no reason to look for another software company for our vacation rentals. SEO ~ the back end of the web site allows me to enter popular search terms. This simple feature has made our site searches rank organically competitive with VRBO and Airbnb.....always on page 1. CONTROL OVER CONTENT ~ I love not having to hire a pro to change wording, photos, or pricing. The software is simple and as a casual computer person I can easily navigate the system. ONLINE RENTAL AGREEMENT ~ This has been huge for us as it is another time saver at no additional cost. Our guests can sign "agree" to a legally binding agreement on our web site and deliver their agreement to them quick and easy. AUTOMATED EMAILS ~ Setting up automated emails means that I have more time on my hands to market. The guests receive their house access codes just days before arrival, they receive a welcome to our home note, a how to check out email and a thank you for being our guest and please leave a review email..........all automated. I receive fewer phone calls and more reviews and more time for me to work on marketing and other tasks. PAYMENT PROCESSING INCLUDED ~ I love that guests can receive a quote, enter their credit card numbers securely and with my approval I can ACCEPT their booking in minutes. Easy and quick...........all resulting in me being more efficient and professional. I LOVE my ORT web site and look forward to future improvements as Chad and Sarah are all about growing and becoming better software for other Vacation Rental operators.

Pros: SEO, Automated emails, professional receipts for guests, On line rental agreement, ease of use,

Cons: I wish that the blog page was included in the web site. This would benefit my SEO.

Vendor Response

by OneRooftop on 19/10/2016

Thanks for taking the time to leave such a thorough review, Jan! We always appreciate your feedback and look to continue to innovate and further help you streamline your business.

So lucky I chose this company

Reviewed on 13/07/2017
Mary A.
owner
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I get tons of direct bookings and also can easily search my own inventory for available homes to suggest to guests.

Pros: This is a beautiful, professional looking vacation rental website template and I love it. I have been using it for about 4 years. I have grown from 10-15 homes to 65 in the time I have been using this company and a lot has changed regarding 3rd party booking websites in that time as well making it more important than ever to have my own independent company site. I am so glad I used OneRooftop (formerly WebChalet) for beautiful receipts, easy online booking and great guest messaging options. I have listened to sales pitches from many other more expensive companies and am so glad I found this group first. I have used the other company sites who utilize more expensive software to book my own vacations and am amazed that those do not have as slick of a feel or appearance as my own site.

Cons: The back end (that only the owner/managers sees) is a little crowded and can be confusing at first, in comparison with the beautifully streamlined end user view. But the end user (guest) view is the one that makes you successful.

VR software that continues to grow with my business!

Reviewed on 19/10/2016
Bill M.
owner
2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I began using OneRoofTop in the early days...when it was known as Webchalet. I managed my own 3 vacation rental homes and I used one of their "templates" to easily set up my very first website...CooperstownLuxury.com. Since that time, my business has grown to include 9 rentals. OneRoofTop has kept pace by expanding their products and offerings. I commissioned a custom website from them and the entire creative process was very enjoyable...their engineers and support staff have continued to provide solutions to my requests for out-of-the box ideas. I now do all of my on-line booking and reservation management and payments through my own site. Highly recommend OneRoofTop!! :)

Pros: Easy to use. Wide range of features and capabilities.

Cons: As with all software, there are some items which we wish were available but arent yet.

Vendor Response

by OneRooftop on 19/10/2016

Thanks for taking the time to leave a review, Bill! It has been a pleasure to work with you throughout the years and see your business grow!

Great Vacation Rental Website Software!

Reviewed on 19/10/2016
David S.
Owner
Real Estate, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Onerooftop.com can create an awesome modern website for your vacation rentals business. Take a look at the website they created for my apartments in Rio de Janeiro, Brazil. www.riobeachrentals.com It looks great and the back end system is comprehensive and easy to use. You can customize the website content on your own, add and delete properties, manage reservations, and even handle correspondence and automatic bookings. The staff is very nice, helpful and there if you need them. I would recommend them to anyone who wants to market their vacation rental.

Pros: Beautiful website. Comprehensive back end software and tools to manage any vacation rentals business.

Cons: Like any software, there is always a more efficient or better way of running a tool. Onerooftop is innovative and always improves and upgrades their software to improve things.

Vendor Response

by OneRooftop on 19/10/2016

Thanks for taking the time to leave such a thorough review, David! It has been a pleasure working together throughout the years!

It has been good but a little rough

Reviewed on 25/05/2017
Julio V.
Webmaster
Hospitality, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Quick and easy vacation rental page

Pros: It is really straight forward to use. It has an specific tab to do the general stuff i.e. if you are going to see the properties, you go to the properties tab or a account configuration, or the website. All of them are specifically separated. The notification service is great as long as you place the correct emails everything is pretty straight forward. It is also recommended that you know a little bit of HTML and the macros that the page is using as this will increase your website customization levels and personal emailing to your prospects

Cons: It has been kinda tedious learn how to do stuff in this software but once you get the hang out of it a bunch of text becomes easy to use and starts getting sense

Read More Reviews