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What is Apex LIS?

Affordable LIS available as inhouse or web-based solution. Perfect for Physicians Office or Refrerence Lab! HL7 interfaces for EMR and Reference Labs. $350/month includes analyzer interfaces and 24x7 support. Commercial Lab version is $500/month. CLIA-compliance suite makes it easy to comply with regulatory requirements. Easy-to-use application can be installed in a day and web-training available. LIS is easily configured to meet your exact analyzer and workflow requirements.

Who Uses Apex LIS?

Medical lab platform for the healthcare industry which helps with data security, EMR interface, analyzer interface, patient portal, order entry, reporting and more.

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Reviews of Apex LIS

Average score

Overall
4.2
Ease of Use
4.3
Customer Service
4.1
Features
4.1
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
9%
1
18%
Maria Louisse
Maria Louisse
Laboratory Technician in Philippines
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Worth The Price

5.0 2 years ago

Comments: One of the best Medical Lab Software used in hospitals and other reference laboratories. Easy to use and adaptable to your organization's needs.

Pros:

Working in a government hospital, Been using this software 5 years now and this APEX LIS became our bestfriend in our workplace. It is very helpful especially when you are in health care industry. From order entry, specimen storage, data security and more. Files are safe and secure.

Cons:

It is confusing at first. So glad we had training for this software. Still a 10/10 for me.

David
Director of IT in US
Medical Practice, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great Support Behind The Product

5.0 5 years ago

Comments: When I was brought on as the IT Director, this app was the biggest open issue. After doing some testing I found that our ISP latency response time was extremely high thus being the underlying issue with the app communicating with our cloud server. Called and had a discussion with Oscar, we had a test console deployed into our Citrix environment that evening and began testing the next day. Console ran like a champ and my staff couldn't be more thankful!

Pros:

For the price it's really hard to beat. Anytime we have any issue we are able to get a tech on the phone and get the issue resolved in a timely manner.

Cons:

Sometimes devices stop communicating and the system needs to be rebooted. We've put in a process to simply reboot the workstation every evening and this seems to have minimized this issue.

Apex Healthware Response

5 years ago

Thank you for your kind review its a pleasure to be of service to Legacy ER

Shane
Physician in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Apex sucks! Unprofessional answer...... yes. Truthful?.......Absolutely

1.0 8 years ago

Comments: Apex had good customer service initially, in fact I referred several other clinics to them in the first year after opening in 2009. At first they seemed very responsive to our clinic needs, however, over the years they have gone significantly downhill. As in I don't think customer service could get any worse.

Pros:

Most of the time Apex works just fine. But how many software programs do you know that work perfectly all of the time? Its when it is NOT working is when you see their true colors. When see a companies response when things aren't working is when you measure the value of the company and the software program.

Cons:

For 13 months now we have been trying to get Apex to interface with LabCorp. This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex. Here we are 13 months later and still no interface. The problem is that clinics are held hostage by software companies because it is frequently cost prohibitive to drop your LIS company and switch to another (same thing with EMR's). At MedNorth we are at the point where we are going to just bite the bullet and switch to a new LIS company....that's how bad it is.

Apex Healthware Response

5 years ago

Dr Hill we are sorry to hear of your frustration. Please note that this interface (1 of over 100) was completed by us in 10 weeks but we waited on your EMR for 9 months to complete delivery of insurance & guarantor data. what can we do to make this right for you?

Lisa
Lab Manager in US
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Apex for your POL LIS

5.0 5 years ago

Comments: An LIS in the POL results in more timely results without transcription errors. However, most LIS are designed for large hospitals and are so expensive that the average POL cannot even consider the cost of installing one. Apex has changed that. I am the Lab Manager in a POL with 8 providers performing over 100,000 labs on an annual basis, and I must say that this was our best purchase ever! As a plus, the customer support has been very timely and personable.

Pros:

The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable!

Cons:

I honestly do not have anything negative to say about the Apex system.

Apex Healthware Response

5 years ago

Thank you for you for allowing us to be your LIMS. Its a pleasure!

Khalid
CTO in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

SignatureCare Emergency centers Love using Apex LIS

5.0 5 years ago

Comments: We love using the software as it provides us the central platform to manage our in-house lab. We are able to serve our patients faster and efficiently.

Pros:

It is user-friendly and easy to learn after it is initially set up by the expert staff at Apex support. We have worked with them to centralize the use across multiple facilities and successfully integrated with our EMR software. Results transfer to our EMR seamlessly.

Cons:

Sometimes communications to the devices break but Apex support has set up a robust recovery process.

Apex Healthware Response

5 years ago

You are most kind. It is a pleasure to be of service to SignaureCare!