---
description: Discover the benefits and disadvantages of TouchPoint Survey Software.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TouchPoint Survey Software Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [TouchPoint Survey Software](/software/130761/touchpoint-survey-software)

# TouchPoint Survey Software

Canonical: https://www.capterra.co.uk/software/130761/touchpoint-survey-software

> Web-based, customer survey solution with survey authoring, question \& answers library management, reporting, mobile devices support.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Customer Support**.

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## Overview

### Who Uses TouchPoint Survey Software?

Service-oriented businesses interested in capturing real-time customer feedback - whether online or brick \& mortar locations.Opinionmeter survey software supports online and offline survey solutions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Opinionmeter
- **Founded**: 2018

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Survey/Poll Management

## Category

- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
2. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [ReputationStacker](https://www.capterra.co.uk/software/160682/reputationstacker) — 4.9/5 (43 reviews)

## Reviews

### "The best survey tool on the market" — 5.0/5

> **Jose** | *26 April 2013*
> 
> **Pros**: Manage tablets by location.
You can push surveys to tablets.
Full customization of surveys / interphase.
Use tablets as Digital signage too and manage files centrally.
Online triggers.
Report automation.
Dashboard creation.
Decission tree on questions.
Consolidate reports from different surveys
Option to have server in-house
Combne web surveys / tablet surveys / paper surveys in the same tool
SSL security
Strong password capabilities
> 
> **Cons**: When using digital signage funtionality, you can not create a play list. jpegs play a default time of 4 seconds but you can't modify that.
> 
> We have been working with the software 6 months now with different clients and it has been a good experience. On my research is the best survey tool available on the market.

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### "PPMH review" — 4.0/5

> **Eileen** | *29 April 2013*
> 
> **Pros**: easy to use, reports are very easy to run. Customer Service is fantastic.
> 
> **Cons**: I wish there was an identifying \# with open ended questions/comments.  That way I could more easily identify which overall survey belongs to that comment.  Perhaps there is and I just don't know about it.
> 
> I highly recommended this product

## Links

- [View on Capterra](https://www.capterra.co.uk/software/130761/touchpoint-survey-software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/130761/TouchPoint-Survey-Software/> |
| en-AE | <https://www.capterra.ae/software/130761/touchpoint-survey-software> |
| en-AU | <https://www.capterra.com.au/software/130761/touchpoint-survey-software> |
| en-CA | <https://www.capterra.ca/software/130761/touchpoint-survey-software> |
| en-GB | <https://www.capterra.co.uk/software/130761/touchpoint-survey-software> |
| en-IE | <https://www.capterra.ie/software/130761/touchpoint-survey-software> |
| en-IL | <https://www.capterra.co.il/software/130761/touchpoint-survey-software> |
| en-IN | <https://www.capterra.in/software/130761/touchpoint-survey-software> |
| en-NZ | <https://www.capterra.co.nz/software/130761/touchpoint-survey-software> |
| en-SG | <https://www.capterra.com.sg/software/130761/touchpoint-survey-software> |
| en-ZA | <https://www.capterra.co.za/software/130761/touchpoint-survey-software> |

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