What Is SimplePractice?

Focus on clients while SimplePractice does the rest. Maximize your availability by giving clients the option to request appointments online. After you approve a request, you can send paperless intakes and insurance forms directly from the Client Portal. Set up AutoPay to get paid on time, every time. Reduce no-shows with unlimited appointment reminders. Work on-the-go with our mobile app and integrated telehealth platform. Sign up for a free, 30-day trial today to try it out for yourself.

Who Uses SimplePractice?

SimplePractice is the leading practice management solution for health and wellness practitioners in private practice including therapists, social workers, speech-language pathologists, and many more.

SimplePractice Details

SimplePractice

Founded in 2012

SimplePractice Details

SimplePractice

Founded in 2012

SimplePractice videos and images

SimplePractice video
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Compare SimplePractice pricing with similar products

Starting price

US$39.00/month
US$25.00/month
US$39.00/month
US$44.95/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

SimplePractice deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of SimplePractice

  • API
  • Activity Dashboard
  • Appointment Scheduling
  • Automated Responses
  • Availability Management
  • Calendar Sync
  • Call Reminders
  • Confirmation/Reminders
  • Contact Database
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Reminders
  • HIPAA Compliant
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Reminders
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reporting & Statistics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Communication
  • Website Integration

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  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Group Scheduling
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  • Multi-Location
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  • Online Payments
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Reviews of SimplePractice

Read all 2,462 reviews

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Amanda G.
Amanda G.
Program Director in US
Verified LinkedIn User
Hospital & Health Care, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Simple Practice saved me!

5 2 years ago

Comments: Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.

Pros:

I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.

Cons:

Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.

SimplePractice Response

2 years ago

Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice

Nichole M.
Founder, Clincian in US
Mental Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Love this practice management system and it keeps getting better

5 2 months ago

Comments: Simple Practice is an all one solution for small private practices- it's not only a user friendly electronic health record, but an insurance billing platform, staff tracking if you have independent contractors or employees, secure messaging system, telehealth platform, source for quality continuing ed, weekly inspiration, revenue tracking, and all the tools you need for a easy digital client onboarding process.

Pros:

As an experienced clinician and small private practice administrator I find this software easy to use and the SP team really does take user feedback seriously and updates and adds features regularly. The roll outs of changes are thoughtful, with good lead times, and always a net improvement in user experience (so far). Reports are detailed enough for me to keep an eye on revenue, independent contractor services, and I can easily update forms and communicate with team members and clients confidentially. Also, online scheduling and the Client portal make client onboarding a breeze without hiring a receptionist.

Cons:

I wish I could run reports based on services provided and/or detail of services provided to clients with specific payors.

Amber S.
Practice Manager in US
Mental Health Care, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Administration is Frustrating

3 6 months ago

Pros:

It is simple to use and if you don't have a large number of clients that you see then it works well.

Cons:

None of the billing reports include all data points that is necessary for keeping track of payments and insurance reimbursements. For example, one report may have date of service and paid amount, but not the date the payment was made or for which clinician. Another report may have the date of service, client, and clinician, but not the payment amount or date it was paid. This makes it necessary to keep records outside the system which creates a problem for record keeping from a HIPAA standpoint. It's also a problem that we are paying for a system that doesn't cover all our needs. The second significant problem is that Simple Practice doesn't allow patient medical record numbers. They also have stated they do not intend to include this in future improvements. When you can't use the billing reports because they are incomplete, and then you can't assign a medical record number to a patient, it makes it extremely difficult to follow HIPAA guidelines on record keeping. You can assign a medical record number to a patient, but there is no place to put it so you are unable to do any reports or searches using the number. And, again, you must keep a record of it outside the system.

SimplePractice Response

6 months ago

Hi Amber, thank you for the detailed review! You're right, none of our Reports include the date an insurance payment was made, but the Appointment Status Report includes the date of service, amount owed, amount insurance paid, amount client paid and the clinician's name. Here's more on the Appointment Status Report: [SENSITIVE CONTENT HIDDEN]! Although you can't assign a medical record number in the system, each client has a unique numerical code in the URL. You can use these numbers, or the entire URL to distinguish your clients from one another outside the system. - Ruth from SimplePractice

Jean J.
Owner/SLP/Consultant in US
Medical Practice, Self Employed
Used the Software for: 1+ year
Reviewer Source

Simple Practice for SLP

4 2 months ago

Comments: Overall would recommend to anyone with a small practice who is willing to put the time/effort into creating their own templates.

Pros:

Overall this software is very intuitive. It's relatively easy to customize and I love having my documentation in billing all in one place for such a low cost. The customer services is exceptional. Anytime I have a question I simply send a message and link and I have a helpful response within 24 hours.

Cons:

As a pediatric SLP, I have had to create my own templates for pretty much everything due to insurance requirements and the nature of my assessment and treatment. This can be time consuming for sure. I would love to be able to use the telehealth software, but I really need to be able to give the kids remote control in order to keep them engaged and as far as I know that isn't a feature at this point. The billing can get confusing, but the customer service has been incredibly helpful with this and I feel it's mostly due to the complexity of the billing for that client more so than the software.

Mark senyo A.
Head of Department in Ghana
Hospital & Health Care, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

simplifies all processes to a level that allows us to focus on actual client care

5 5 months ago

Comments: Simple practice was introduced to me and my [SENSITIVE CONTENT] during a medical conference we attended during the early stages of setting up our private practice. Thankfully, it came at a time when we were still developing our core processes and workflows, so it was able to shape our systems right from the very beginning.

Pros:

Simple Practice is very easy to learn and get comfortable using. All the various features easily link up to others that follow or proceed in the logical process of service delivery, making product navigation extremely user friendly and smooth.

Cons:

The period allowed for the free trial is a bit short and does not allow potential buyers enough time to test all the core elements before having to make a decision on whether to purchase or not.