--- description: Discover the benefits and disadvantages of Nlyte DCIM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nlyte DCIM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Risk Management Software](/directory/30665/risk-management/software) > [Nlyte DCIM](/software/130586/nlyte-dcm) # Nlyte DCIM Canonical: https://www.capterra.co.uk/software/130586/nlyte-dcm Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/130586/nlyte-dcm?page=2) > A Gartner Magic Quadrant Leader in 2014, 2015, 2016, Nlyte has the largest and most sophisticated DCIM implementations in the world. > > Verdict: Rated **4.3/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Nlyte DCIM? 100 - 100,000 rack data centers and global hybrid infrastructures, across enterprise, colocation provider, and federal installations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 23 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Nlyte Software - **Location**: Edison, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing Details**: Please contact Nlyte Software directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Capacity Management - Change Management - Compliance Management - Compliance Tracking - Configuration Management - Contract/License Management - Cost Tracking - Device Auto Discovery - Document Management - For MSPs - Inventory Management - Maintenance Management - Mobile Access - Monitoring - Real-Time Monitoring - Reporting/Analytics - Risk Analysis - Risk Management - Server Monitoring - Task Management - Workflow Management ## Integrations (1 total) - ServiceNow ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software) ## Related Categories - [Data Centre Management Software](https://www.capterra.co.uk/directory/10054/data-center-management/software) - [Asset Tracking Software](https://www.capterra.co.uk/directory/30837/asset-tracking/software) - [IT Asset Management Software](https://www.capterra.co.uk/directory/30077/it-asset-management/software) - [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software) - [Change Management Software](https://www.capterra.co.uk/directory/30958/change-management/software) ## Alternatives 1. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (685 reviews) 2. [Limble](https://www.capterra.co.uk/software/162600/limble-cmms) — 4.8/5 (738 reviews) 3. [Versio.io](https://www.capterra.co.uk/software/198825/versio-io-cmdb) — 4.5/5 (2 reviews) 4. [FORM OpX](https://www.capterra.co.uk/software/133308/forms-automation-software) — 4.5/5 (36 reviews) 5. [Rosmiman](https://www.capterra.co.uk/software/123688/rosmiman) — 4.1/5 (48 reviews) ## Reviews ### "Take the Time to Make Your Job Easier" — 5.0/5 > **Jared** | *23 June 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Nlyte provides a comprehensive source to help me answer all of the questions that customers ask involving data center services. Mundane asset information is easily searchable, while diagrams and pictures are immediately available to facilitate descriptions to customers who may never actually set foot in the data center. Nlyte is a resources that has improved the communication of my enterprise for every person that needs to know anything about physical hardware to get a task done. > > **Cons**: Loading the data that Nlyte will use is a significant undertaking. While Nlyte provides this as a service, security concerns kept my enterprise from taking advantage. At least 1200 hundred man-hours were spent to load the information from 10,000 assets, just to give an idea of the scope of implementing this solution. > > Nlyte has revolutionized my day to day work and made communications and simple data requests so much easier. The efforts to load the Nlyte with data was a significant challenge, but was absolutely worth every moment spent. Training is recommended for effective use, because Nlyte in not immediately intuitive to use in all its modules. While some may consider this a con, I considerate it a feature as protecting the integrity of the Nlyte database is a major concern and Nlyte walks a line between ease of use protecting data from changes by a novice. ----- ### "DCIM, Promices kept and a quatum increase in removing the curtains of data center mysteries." — 5.0/5 > **David** | *22 May 2020* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: once acclimated, you can see through the various tables how your hosting center is built from a micro level. Power from the Utility down to the switched outlet with audit trails, to all the interdependencies of the loaded software, data connections and management with move plan-o-grams to give the techs. > > **Cons**: As with most of these applications it is very cerebral in being able to visualize your environment in the forms presented, initial user training is a real paradigm shift for those who don't live in the cabinets. If it had a graphical drag and drop creation methodology that would help a lot toward user intuitiveness of operation. Wish list? direct DWG import for rooms would be nice. > > The level of data collection required is a few orders of magnitude higher and the effort to collect was anticipated and has greatly improved our current processes in going to a digital development posture versus having to make trips into the hosting centers and reduced our associated risk. ----- ### "Overpriced, mediocre product with poor support" — 2.0/5 > **John** | *27 July 2018* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Very customizable, however you have to customize about everything. Nice idea for a product, but poorly implemented, worsely supported and highly over priced > > **Cons**: Support has a slow response time. Everything has to be customized and support is not much help. Manuals are poorly written. If you have a problem, they might call it a feature request and it will never get looked at again. If you see something in their demos, it will probably cost another 50k. They like to charge and overcharge for everything. If you make the mistake of buying this product, you will need an internal team to support it for all the "tweaking" and verifying that will need to be done to actually use the product. Highly NOT recommended > > This software is overpriced. Nice idea, poorly implemented and even more poorly supported. ----- ### "Brought us into the light" — 5.0/5 > **Matthew** | *15 June 2020* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The ease of visualizing our data center assets to customers and administrators offsite, and tracking our cabling configuration between the assets. > > **Cons**: Either there’s no ability to open a new service request through Nlyte directly from the asset page, or it’s not intuitive to see how that could be enabled. > > The system our service provider uses to track our data center assets is very antiquated and poorly built in-house. Adopting Nlyte brought us into the 21st-century by giving us the tools and capabilities that should be standard across the industry for all data center service providers and colocation customers. ----- ### "Best DCIM tools on the market." — 5.0/5 > **Joe** | *9 October 2018* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I have been a Nlyte customer for over 5 years and I am using it's asset management and environmental monitoring tools (NAO \& NEO). I have both integrated into my CMBD allowing me to pass CI data and providing updated records for ticket resolution. I like the easy of use related to customizing the applications. I also find the support to be very responsive and knowledgeable. > > **Cons**: Would like to see easier integration related to API configuration. I have seen other apps and they also have the same challenge. > > I would recommend this tools to any company interested in getting a complete CMDB tool. I would suggest that they speak to other customers using the product to get a real view on what Nlyte can provide. I seen the other negative review and I am not sure they received the good review of the product line. I also would like to say that Nlyte is not like the big players offering the same solutions. They are able to provide better support and updates quicker than the larger player in the industry. I like that I can speak to the CTO of the company at any time and share my ideas and feedback. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/130586/nlyte-dcm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/130586/nlyte-dcm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data