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What is SoftClinic GenX?

SoftClinic is the world's best EHR & HMS (Hospital Management System Software) with all required features to run a practice or hospital smoothly and hassle-free. SoftClinic has become a preferred choice for respective physicians, clinics, hospitals, and nursing homes.

Currently, there are more than a million patients registered on SoftClinic in over 30 countries.

Having various integrated modules like pharmacy, laboratory, HR, and financial accounting, it has everything a physician needs

Who Uses SoftClinic GenX?

Physicians, Clinics, Hospital, Pharma Companies, Nursing Homes, Healthcare's Professionals

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Reviews of SoftClinic GenX

Average score

Overall
3.6
Ease of Use
3.6
Customer Service
3.7
Features
3.5
Value for Money
3.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Dr Mayur
Dr Mayur
Director in India
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Easy to use software

4.0 7 years ago

Pros:

Easy to use, with all features required for daily documentation of OPD patients, IPD bed management etc. Also provides SMS and Email integration for doctors and patients regarding appointment intimation, admission etc. also provides admission and finance sms for admin

Cons:

Specifc modules like IVF are not available. Manual crosscheck is required in billing. Customization is troublesome in implemation and financially.

Jignesh
reception in India
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

one year using SoftClinic GenX

5.0 4 weeks ago New

Comments: I’ve been using SoftClinic GenX for a year, and it’s been a smooth and great experience. It’s made running the clinic much easier and more efficient.

Pros:

It’s improved our clinic’s efficiency, keeps patient data secure, and makes daily tasks effortless—a must for any modern practice!

Cons:

The platform requires some initial customization during setup to match our clinic’s needs, but once that's done, it’s an outstanding.

Subhash
SER NURSING OFFICER in India
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

veray poor

2.0 last year

Pros:

data enery and medicne save is diffcult proses

Cons:

all report not save in one link please increse your sofware in one click in one second and all report save in one options

carol
head of operations in Kenya
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

has really improvement efficiency

4.0 7 years ago

Comments: efficiency
improved accountability
record keeping

Pros:

quick response incase i need to trouble shot functions available meet the basic requirement for operations friendly staff

Cons:

lack of pop up function to alert you of important things eg lab results ready The training part,some aspects not clear to the trainer.Has to consult alot and that resulted in delays.More than 6 months later i haven't completed the training -some issues that were refered to developer still pending.If am not proactive on my part to follow them they can be easily forgotten.EG lab walk in(still picks a different name from client registered when it comes to enter results)the Vaccination card(the print part cant print vaccines and dates as saved,the whole paper is 1 vaccine 1 date)the antenatal records and camp visit. my pending issues waiting developer

Lakshmi
Anesthetist in India
Used the Software for: 1+ year
Reviewer Source

We have been using softcinic since 1 yr .until now we could use appointments and lab only.

5.0 7 years ago

Pros:

.Easy to use .Able to manage patients and lab reports .Newer features like fingerprint and lab interface are interesting .cloud based is easy

Cons:

.Though easy,it's not user friendly .Lab module need to be more concentrated regarding highlighting the altered values .Advance accounting is not at all user friendly as we see in TALLY .Support team should be round the clock to manage certain issues where all systems needs to be shut down because it's not possible in working hours

Dr Saurabh
Doctor in India
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Hopeless software and most hopeless and misbehaving support staff.

2.0 6 years ago

Comments: Who so ever is even thinking of buying this software I would advise spend some more and take some better stable software r else you will continue to face unique problem on daily basis and the support team will keep on giving dates to you.

Pros:

Suitable for small setup. Good for nothing

Cons:

No proper training, poor arrangement of demo, extreamly poor software support system. Support staff can misbehave with you any time if you call them for your problems. All support staff are freshers and by the time they start to understand it the become arrogant or change the company.

kaling
doctor in India
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Not a good hospital management software to use. Not recomment to others.

1.0 3 years ago

Comments: very bad experiance till now, not recommend to others.
we have to switch other vendors which is far better than softclinic.

Pros:

This software is like "jack of all trades, master of None" .

Cons:

1.The UI of the software is very primitive with lots of spelling errors. 2.Each modules like opd registrations, ipd registration, lab, radiology works indepandently, each time we have to re-enter the patient details again and again. 3. the common billing modules is very complicated. 4. The software response very late and became unusable in busy hours. 5. The opd registration module has many unwanted, outdated and repetative buttons, which is useless 6. The advance account section is very confusing. 7. The Customer support team dosen't have knowledge about the software. 8. waiting peroid is very long. no one pickup the phone, it take 5-8 time call to get problem half solve. 9.

Rama Chandra Reddy
Managing Director in India
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

worst

1.0 6 years ago

Comments: It is wasting my valuable time with dead slow support.

Pros:

Ease of use and all columns are self explanatory.

Cons:

Not installed properly Daily one or the other complaint No Promp support Installation not completed even after three years of purchase.

Mrityunjay
Manager in India
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best product for any size of hospitals

5.0 7 years ago

Comments: High level of efficiency and peace of mind.

Pros:

Ease of use is exemplary. All the features are accessible from the main screen itself, provided the rights are given. Product is economically priced and service is excellent.

Cons:

Some improvement is expected in nursing notes and material consumption record.

Maulin
Consultant in India
Used the Software for: 2+ years
Reviewer Source

Easy to use, user friendly

4.0 7 years ago

Pros:

Outdoor Patient Dept Patients data & appointment arrangements are good and makes it easy for secretaries to coordinate huge number of patients.

Cons:

Software shuts down automatically, if it is not used for period of sometime, this requires a restart, which is time consuming .

Abdelrahman
IT in Egypt
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

it is very good

4.0 8 years ago

Comments: My work experience has been nothing but top notch. When I completed my accounting degree, I went right to the best firm in the city and was hired as an intern. I was able to use the internship time towards my MBA, which I just complete this past spring. Working with the best of the best has made me an asset to any company that will hire me.

hardik
consultant ortho surgeon in India
Used the Software for: 2+ years
Reviewer Source

Best ever medical software

5.0 7 years ago

Pros:

This is the best software for hospital management i have used till now. you will get all the features under single platform. Very user friendly and fast software. I am using this software at my Shreeji Hospital, Gurukul road, Ahmedabad since last 9-10 years.

Dr ghanshyam
Doctor in India
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good software user friendly

4.0 6 years ago

Pros:

User friendly sql based software good working speed .multiuser very good for multispeciality clinics and hospitals

Cons:

If we enter a wrong field the software stops working it has frequent buggs .now the users are many and proportionate support staff is inadequate

VIJAY
consultant in India
Used the Software for: 1+ year
Reviewer Source

not very stable software . the same problem keeps reapeting. irritates sometimes

1.0 7 years ago

Cons:

nothing to appreciate about the software as the working is not confortable for the clients as the same errors repeats. few youngster are on support and the owner is not available for contact. with harassment this is not price for money.

Alpesh
Proprietar in India
Used the Software for: 1+ year
Reviewer Source

Never ever buy This soft clinic software

1.0 7 years ago

Pros:

Poor customer support They are just to sell the product no afterward help at all Never ever think about this company

sarah
student in Saudi Arabia
Used the Software for: 1-5 months
Reviewer Source

it is very good and friendly

5.0 7 years ago

Pros:

it is a full solution in less price it is easy to use and GUI is wonderful easy to be reading : Simplicity and integrated I like how to easy to use

Cons:

Costly Overall: I am an experience information systems developer, programmer and lecturer and also involved in projects management including systems for healthcare providers

JVS Group Response

7 years ago

Thank you for your feedback. We look forward to make it more affordable from price point so that more and more physicians can use the SoftClinic HMS and EHR towards better patient care.

Omondi James
Systems Adminsitrator in Kenya
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Health information systems review

3.0 8 years ago

Comments: I am an experience information systems developer, programmer and lecturer and also involved in projects management including systems for healthcare providers

Pros:

Simplicity and integrated

Cons:

Costly

JVS Group Response

8 years ago

Thank you for your feedback. We look forward to reduce the cost and make it affordable for all type of hospitals and clinics. However due to increasing all around cost, its difficult, but we are still trying to reduce the cost. Thank you for your kind feedback. The SoftClinic Team

RICH
PA in Liberia
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

medicial administrator

4.0 6 years ago

Comments: this is used for patient check in and out medical setup

Pros:

health care purposed to interact with doctors

Cons:

i have not yet try it for future intend

Dr shrikant
Medical director in India
Used the Software for: 1-5 months
Reviewer Source

I had very bad experience with this software.

1.0 7 years ago

Pros:

It had all features, including biometric entry of Patient, cloud back up, mobile version to check pathological reports on mobile.. But nothing works when required

Cons:

I had problems, starting from Opd entry. It doesn't come ready with templates and we have to prepare it for each head including billing.

khalid
head nurse of emergency dept. in Palestine
, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

khalidsalty

5.0 8 years ago

Comments: head nurse 15 year in ministry of health in gaza strip in palestinian autority and im work in many work in my feild such as medical icu pediatric and in many departement and now head nurse of emergency of ped. in ped. hospital .my hospital have 150 bed and divided to 6 dept. icu and nicu and emergency and 3 general dept

Pros:

easy to be reading

Cons:

overview all this softwere

Ralph Christopher
Nurse in Philippines
Hospital & Health Care, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Making a system more reliable and easiest way possible to input information in the community

5.0 6 years ago

Comments: 1 Creativity
2 Collaborative
3 In demand.
4 Pays well. Developing software

Pros:

The software can greatly help deal in most in critical situations for making it more easier, reliable and attainable to use upon the community.

Cons:

update needs to be done and it needs to hasten its fast connection

CHAITALI
Director in India
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Software has reasonable features but training and user manual is inadequate

2.0 7 years ago

Comments: Seamless Accounting from the software and more analytics

Pros:

Software is simple and easy to use and follows a set pattern with major areas of a hospital covered.

Cons:

There is practically no training and user manual. The access control, audit trails are also not well defined.

arunava
pychiatrist in India
Used the Software for: 1-5 months
Reviewer Source

good software..grows on one with usage

4.0 7 years ago

Pros:

the software is easy to use .no special skill are needed to use the software...helps in easy collating of data

Cons:

not being able to type in a specific advice for the patient at the end of the prescription.for this i need to use my pen still

Sanjeev
Consultant in India
Used the Software for: Not provided
Reviewer Source

Doctor friendly software

5.0 9 years ago

Comments: I have been using this software for about three years. No issues till date. Very friendly software. Initially you find difficult but later on it saves lot of time in your busy OPD practice. I am using this for OPD only and found it very handy. It's pharmacy, lab, inpatient options I have not used, so no idea about that. I highly recommend it to my colleagues.
I wish they have a Pulmonology module of this software and can develop a software best suited to pulmonologist. But my overall experience is excellent with this product.

Nilesh
Kenya
Used the Software for: Not provided
Reviewer Source

Great software!

5.0 9 years ago

Comments: A really good software which is extremely comprehensive. An easy to use and straight forward tool. For someone who had never had experience with such a software, it did not take long to get used to it and learn the basics. Customer service is also very efficient, within a day or two, a problem that I had requested to be fixed had been attended to. Great features, a lot to offer and providing an almost 100% paper less service! Excellent!

JVS Group Response

9 years ago

Thank you for your kind review.