15 years helping British businesses
choose better software

What is Follow Up Boss?

Customer relationship management solution designed to help real estate agents assign leads, manage outbound and inbound calls, and review lists of pending or active clients using a unified interface. Key features of the platform include two-way texting, batch emailing, call recording, email open and click tracking, appointment management, lead source reporting, and more among others. It also enables administrators to automate drip engagement emails and call logging processes.

Who Uses Follow Up Boss?

Follow Up Boss is perfect for high-performing agents and growing teams, especially those who use multiple lead sources and other tech tools that they need their CRM to integrate with.

Follow Up Boss Software - 1
Follow Up Boss Software - 2
Follow Up Boss Software - 3
Follow Up Boss Software - 4
Follow Up Boss Software - 5

Not sure about Follow Up Boss? Compare with a popular alternative

Follow Up Boss

Follow Up Boss

4.5 (51)
US$69.00
month
Free version
Free trial
5
No integrations found
4.5 (51)
4.2 (51)
4.4 (51)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
£9.49
month
Free version
Free trial
236
92
4.4 (12,669)
4.4 (12,669)
4.3 (12,669)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Follow Up Boss

Asana
Top rated features
Performance Review Management
Project Planning/Scheduling
Task Management
Brivity CRM
Top rated features
Contact Management
Interaction Tracking
Lead Management
TOP PRODUCER
Top rated features
Contact Database
Contact Management
For Real Estate
Wise Agent
Top rated features
Contact Database
Contact Management
Lead Management
Lofty
Top rated features
Alerts/Notifications
Interaction Tracking
Lead Management
Zoho Mail
Top rated features
Email Monitoring
Inbox Management
Spam Blocker
Salesforce Sales Cloud
Top rated features
Client Tracking
For Sales Teams/Organizations
Shared Contacts
LionDesk
Top rated features
Contact Management
Email Management
Lead Management
BoomTown
Top rated features
Contact Management
Interaction Tracking
Task Management

Reviews of Follow Up Boss

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.4
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Daniel
Daniel
Director of Operations in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great CRM for Real Estate Business

5.0 last year

Pros:

The way it display's customer's information and their easy integration with everything.

Cons:

The app is not that useful when out and about due to their limited features supported.

Monica
Director of Operations in US
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

6 CRM's later, FUB is the one!

5.0 last year

Comments: Follow Up Boss has been great. [sensitive content hidden] has been our account representative and is proactive in meeting with us to tell us what we can be doing better and utilizing at a higher level. We do pay to integrate SISU with our FUB making the duo unstoppable for our team.

Pros:

FUB is simple which makes this the perfect CRM for a team. Most companies now are trying to be the one stop shop for everything real estate. When you focus on everything instead of one thing, you lose the functionality and being a master at one thing. The recorded call feature is also something we were searching for. FUB has definitely mastered the CRM game. After moving through 6 CRM's, we have found our home!

Cons:

We were unsure of how we would like this CRM due to moving from a robust CRM that did contract management and lead management at a high level. There are no cons so to speak, just an adjustment.

Keeli
Director of Operations in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

FUB Ease of Use

5.0 2 weeks ago New

Comments: We are very happy that we made to move to FUB a few years ago and we highly recommend it to other agents and teams!

Pros:

FUB was very easy to implement and for our team of agents to transition to. We previously had Chime, but FUB has a much cleaner user interface and is extremely easy to navigate.

Cons:

I wish that FUB tracked every action within each client's FUB, including who added or removed tags, who changed lender or contact, and any other action taken other than the communication that shows.

Amber
Realtor in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Used this with my previous broker

3.0 2 weeks ago New

Pros:

It’s had a dialer that would auto dial clients

Cons:

It was hard to navigate and find your own people and clients when implemented with a large team

Joe
Partner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Bets Real Estate CRM out there. and Damn good for other industries too

5.0 last year

Comments: Exceptional. Other service-based companies should watch learn and emulate the workings of the systems and the people at Follow Up Boss.

Pros:

Our experience with FUB and its partners has been seamless, Their development and support teams are top-tier and extremely well-educated not only in the implementation and use of their own system but that of their tech partners.

Cons:

Tough to answer. They haven't called to offer me a free year yet, so I guess there is that.