---
description: Discover the benefits and disadvantages of SalesNOW.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SalesNOW Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SalesNOW](/software/129914/salesnow)

# SalesNOW

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> SalesNOW is the Mobile \&amp; Online CRM Your Sales Team Will Love\!\! Designed to help your team to sell more, sell faster and work anywhere.
> 
> Verdict: Rated **4.6/5** by 81 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SalesNOW?

SalesNOW is built for small, medium and enterprise customers that are looking for a simple and affordable Mobile \&amp; Online CRM that will help them to sell more, sell faster and sell from anywhere.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 81 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Interchange Solutions
- **Location**: Markham, Canada
- **Founded**: 1991

## Commercial Context

- **Starting Price**: US$19.95
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: $19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Calendar Management
- Campaign Management
- Contact Management
- Customer Database
- Document Storage
- Email Management
- Email Marketing
- Forecasting
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Lead Segmentation
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Quotes/Estimates
- Segmentation
- Self Service Portal
- Task Management
- Workflow Management

## Integrations (4 total)

- Constant Contact
- Gmail
- Mailchimp
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software)
- [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software)
- [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software)
- [Predictive Lead Scoring Software](https://www.capterra.co.uk/directory/32276/predictive-lead-scoring/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [Salesforce Starter](https://www.capterra.co.uk/software/132665/salesforce-essentials) — 4.4/5 (223 reviews)

## Reviews

### "SalesNOW Review" — 5.0/5

> **Patrick** | *27 August 2018* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: High level of security.  All information is easily retrievable.  Great CRM which tracks everything\!
> 
> **Cons**: I don't have any complaints as this software does what it's supposed to do\!
> 
> We started using SalesNOW 3 years ago which has a great support team\!.  We did this to replace an older Dos-Based-CRM which only had 1 supplier.  I would best describe this experience from a song by Boston, Don't Look Back\!

-----

### "SalesNOW Review" — 5.0/5

> **Chris** | *14 August 2018* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Cost/Benefit is very good&#10;The staff at SalesNOW is very responsive and eager to help
> 
> **Cons**: It is generic so some things do not relate directly to our business model
> 
> We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW.

-----

### "Easy Software & Customer Service is excellant" — 5.0/5

> **Verified Reviewer** | *15 May 2019* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of customizing it to fit your needs.
> 
> **Cons**: It does have a few limitations...but all CRM's have this issue.
> 
> Our Sales Team consists of 5 individuals at 4 different locations.  With this CRM, we are now able to put everyone on the same page. It connects and allows for collaboration between Management and their inside/outside Sales Reps.

-----

### "Unbeatable Value and Best Customer Support" — 5.0/5

> **Tim** | *30 March 2020* | Renewables & Environment | Recommendation rating: 10.0/10
> 
> **Pros**: Integration with our existing business processes was easy and the ability to add unlimited custom fields was  a big plus for us.  It included many of the things other CRMs did not including audit trail, ability to limit certain users to see specific information, and allowed us to reach a certain level of details other CRMs simply could not provide.  Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.
> 
> **Cons**: It's hard to find things I did not like.   Maybe that the software does not integrate via Zapier (yet) for other more advanced third party software integrations (as of the time I am writing this review).
> 
> I was able to solve all of my challenges with SalesNOW either directly, or through "work arounds" that our Account Manager \[SENSITIVE CONTENT HIDDEN\] could come up with.   Every time I thought I had a challenge we could not overcome, \[SENSITIVE CONTENT HIDDEN\] always had an answer.  Customer Support is KEY when choosing a CRM, and we made the right choice going with SalesNOW as \[SENSITIVE CONTENT HIDDEN\] proved time and time again by setting up meetings and responding promptly to all inquiries.  A proper Account Manager can not be understated.  Having been pitched numerous software, I could always quickly delineate which reps would not be good at following up on concerns, and in this case, we certainly made the right choice.

-----

### "Basic & a bit clunky, but excellent support" — 3.0/5

> **Chris** | *24 August 2018* | Facilities Services | Recommendation rating: 6.0/10
> 
> **Pros**: Straight forward, intuitive, and comes with exceptional service.
> 
> **Cons**: All but the most basic of customization requires assistance. User interface feels dated and clunky.

-----

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/129914/salesnow)

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