--- description: Discover the benefits and disadvantages of SalesOutlook CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SalesOutlook CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SalesOutlook CRM](/software/129898/salesoutlook-crm) # SalesOutlook CRM Canonical: https://www.capterra.co.uk/software/129898/salesoutlook-crm Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/129898/salesoutlook-crm?page=2) > Microsoft Outlook-based CRM plug-in which offers account management, lead tracking, mobile access and document management. > > Verdict: Rated **4.3/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SalesOutlook CRM? People that want to use Outlook as a CRM. Any users that want to leverage investment in Microsoft Office and Exchange server for deployment and training. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 71 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SalesOutlook - **Location**: Roswell, US ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: $40/Per User/Per Month (Billed Monthly) $30/Per User/Per Month (Billed Annually) - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Calendar/Reminder System - Contact Database - Contact Management - Customisable Reports - Customizable Fields - Data Import/Export - Document Storage - Email Management - Interaction Tracking - Lead Capture - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Quotes/Estimates - Reporting/Analytics - Sales Forecasting - Sales Pipeline Management - Segmentation - Social Media Integration - Task Management - Third-Party Integrations - Workflow Management ## Integrations (10 total) - Dynamics 365 Business Central - Mailchimp - Microsoft 365 - Microsoft Copilot Studio - Microsoft Excel - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft Teams - Office 365 Document Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software) - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) - [IT Ticketing Systems Software](https://www.capterra.co.uk/directory/32623/it-ticketing-systems-software/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4470 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [eWay-CRM](https://www.capterra.co.uk/software/152769/eway-crm) — 4.5/5 (823 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18790 reviews) ## Reviews ### "Streamlined CRM with Great Organization Tools" — 5.0/5 > **Kennedy** | *12 August 2025* | Media Production | Recommendation rating: 8.0/10 > > **Pros**: Sales Outlook CRM keeps everything in one place — emails, contacts, tasks, and deals — so I never lose track of customer interactions. I liked how it integrates smoothly with Outlook, making it feel like a natural extension of my daily workflow. The search and categorization tools made it easy to find exactly what I needed.especially useful for staying on top of deals. > > **Cons**: The interface could use a modern refresh, and a few automation features felt a little basic compared to newer CRMs. > > Sales Outlook CRM helped me stay organized and keep client communication consistent. It’s a dependable solution for teams that rely heavily on Outlook and want their CRM tightly integrated. With a few UI and automation updates, it could be even more competitive. ----- ### "New to the program" — 4.0/5 > **Jim** | *9 January 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: It integrates with my EMR software program > > **Cons**: It does have alot of steps in getting the data in. > > It's been a learning experience that I am still working on. ----- ### "Familiar interface and easy to use CRM" — 5.0/5 > **Anthony** | *10 July 2025* | Construction | Recommendation rating: 3.0/10 > > **Pros**: How familiar it feels from using outlook for so long. It’s great not having to learn an entirely new system. > > **Cons**: A CRM built directly into Outlook? What bad can I really say? No complaints from me, this have been a fantastic CRM to use > > 10/10 experience using SalesOutlook CRM, would highly recommend. Nothing beats a streamlined solution. ----- ### "Handmade Jewelry" — 5.0/5 > **Judy** | *14 May 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: This site is the most easy and simple to setup for a business > > **Cons**: Some of the pages was just a little slow loaded up from the website > > My overall experience I am highly satisfied with my experience with this site would definitely highly recommend it ----- ### "overall good product" — 4.0/5 > **joyelle** | *1 October 2025* | Accounting | Recommendation rating: 6.0/10 > > **Pros**: Its ability to file emails is a nice feature it has some great marketing templates too if need those. > > **Cons**: Not too much to say here it really is a good product maybe a little outdated on the use of crystal reporting still ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/129898/salesoutlook-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/129898/salesoutlook-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data