--- description: Discover the benefits and disadvantages of FilePro. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FilePro Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/20038/law-practice-management/software) > [FilePro](/software/129570/filepro) # FilePro Canonical: https://www.capterra.co.uk/software/129570/filepro Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/129570/filepro?page=2) > Legal software that includes document assembly, conflict checking, time recording, trust and office accounting capabilities. > > Verdict: Rated **4.4/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FilePro? Law firms ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FilePro - **Founded**: 1990 ## Commercial Context - **Starting Price**: A$1.00 - **Pricing model**: Other - **Pricing Details**: Ongoing costs are charged per new matters opened and are disbursable - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia ## Features - Billing & Invoicing - CRM - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Conflict Management - Contract/License Management - Court Rules-Based Scheduling - Document Management - Email Management - Expense Tracking - Legal Case Management - Reminders - Staff Calendar - Status Tracking - Task Management - Time Tracking - Trust Accounting ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Law Practice Management Software](https://www.capterra.co.uk/directory/20038/law-practice-management/software) ## Related Categories - [Law Practice Management Software](https://www.capterra.co.uk/directory/20038/law-practice-management/software) - [Legal Billing Software](https://www.capterra.co.uk/directory/20039/legal-billing/software) - [Legal Case Management Software](https://www.capterra.co.uk/directory/20040/legal-case-management/software) - [Legal Calendar Software](https://www.capterra.co.uk/directory/30577/legal-calendar/software) ## Alternatives 1. [Clio](https://www.capterra.co.uk/software/105428/clio) — 4.7/5 (1691 reviews) 2. [8am MyCase](https://www.capterra.co.uk/software/115613/mycase) — 4.6/5 (784 reviews) 3. [Filevine](https://www.capterra.co.uk/software/140815/filevine) — 4.4/5 (286 reviews) 4. [PracticePanther Legal Software](https://www.capterra.co.uk/software/140231/practicepanther-legal-software) — 4.7/5 (523 reviews) 5. [SmartAdvocate](https://www.capterra.co.uk/software/131579/smartadvocate) — 4.7/5 (125 reviews) ## Reviews ### "Donation of FilePro software to Law Access has already made a big difference to our effectiveness" — 5.0/5 > **Dominique** | *22 August 2018* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Our employees, volunteers and secondees have found FilePro very intuitive to use. With FilePro, we can keep all the information about a matter, including correspondence, file notes, relevant documents, contact information, limitation dates and file review reminders in the one, easily accessible place. At a glance, we can see what the matter is about, where it is at and what needs to be done. Staff and volunteers can also easily access the special templates we have developed as they are automatically attached to new files according to matter type. > > **Cons**: We are always very busy and we had to allocate some of our limited staffing resources to prepare for implementation. This investment more than paid off. The customer service team at FilePro helped make the transfer from our 4 previous databases to the new system as easy and painless as possible. They responded to our queries quickly and helped us to apply the FilePro system to meet the special needs of our service. This included developing a tailored reporting template for us. > > As a charity with limited resources, part time staff and many volunteers, we have to work as efficiently as possible. We adopted FilePro software for our casework on 1 July 2018 and have already found it has already greatly improved our efficiency in terms of file management.This means that we can assess pro bono applications and provide assistance to people as quickly and efficiently as possible. It is not only an invaluable tool for us, but helps us provide invaluable outcomes to vulnerable people. Thank you FilePro for donating your software and support to Law Access\! ----- ### "Don't walk, run over to Filepro Cloud" — 4.0/5 > **Amanda** | *16 February 2022* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Filepro Cloud is everything that you need all in one, you don't need a third party to manage your server as its all included in the price which brings your IT costs down and saves you money > > **Cons**: No major cons, the team at Filepro are friendly and happy to help with any concerns you have > > My law firm reached a point where we either needed to buy a new server or look at offsite servers, after meeting with \[SENSITIVE CONTENT\] and having a chat about our options Filepro Cloud was a great solution\! We moved over to Filepro Cloud in early January and I can honestly say it has been a breeze, I barely had to lift a finger for the transition which was wonderful, it meant I could focus on other tasks instead. ----- ### "Unilaterally terminated agreement after $100,000 plus invested" — 1.0/5 > **Jenny** | *29 November 2018* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: How can anything be positive when a provider terminates a contract within a year - when I haven’t breached it? They don’t suggest that I did. They’re simply not happy that I’m not happy so they say that concludes the contract and they are refusing to deal with us. No refund. No apology. Not even a phone call to discuss. Letter denies liability and says no further correspondence will be entered into. Next email is blocked. This is a TINY company with a suite in a building in WA. Don’t fall for the fake testimonials or sales hype. > > **Cons**: Well first, it’s been cancelled\!\! After I paid for it. Secondly, customer support is a tiny team in a different time zone. Software is not cloud based and has zero mobile functionality. Sales guy misrepresents features of the product. No integration with the bank feed of any bank. We actually switched to Macquarie because sales guy told us we could then have a ‘direct synch’ with Macquarie bank feed. That was a lie. So many misrepresentations. Great intentions. Friendly people. Until you’re out of love with them and then they cut you off. > > They’ve virtually destroyed my business. All staff had to be made redundant. I brought in a top notch staff member specifically to implement FilePro and set up templates. Money flushed down the drain. My only joy is that I will now have time to speak far and wide at legal practice management conferences and lawtech conferences to destroy this business. An angry litigation lawyer with time on her hands is a dangerous thing, FilePro. ----- ### "The help desk are amazing\!\! Always happy to help and able to fix any issues so quickly\!" — 5.0/5 > **Jill** | *30 August 2017* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: The cost or lack of cost\!\! The Filepro fee is added to each matter as a disbursement and therefore it is not a cost to us. This combined with a super friendly, accessible and helpful help desk make it a dream. > > **Cons**: No practice management software is perfect, so sometimes there are features we wish filepro would have. However we find that the developers are always improving the software, therefore if there are ever any issues or improvements we would like we add to the wish list and generally they are part of the next release\!\! > > Ability to have everything in the one software, Customer Database, Document Creation, Invoicing, General Ledger and matter management all in one \! ----- ### "FilePro, the easiest Data Base Program" — 5.0/5 > **Wayne** | *11 June 2022* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Solid design, easily customizable, size is excellent, memory usage is great. > > **Cons**: Narrow market, price is too high, used to be free when introduced > > Been using for over 40 years, some distribution ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/129570/filepro?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/129570/filepro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data