ResNexus

Who Uses ResNexus?

Bed and Breakfasts Campgrounds Vacation Rentals Cabins and Lodges RV and Campsites Hotels & Motels Storage Rentals

What Is ResNexus?

Online bookings and guest management system that provides reservation sources tracking, group reservations, calendar with reminders, and more. Professional Edition includes yield management, point-of-sale, and email marketing capabilities.

ResNexus Details

ResNexus

http://www.resnexus.com

Founded 2005

ResNexus Software - All-in-one Solution
ResNexus Software - Seamless Website
ResNexus Software - Online Booking Engine
ResNexus Software - Automatic Marketing
ResNexus Software - Direct Connections
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ResNexus Software - All-in-one Solution - thumbnail
ResNexus Software - Seamless Website - thumbnail
ResNexus Software - Online Booking Engine - thumbnail
ResNexus Software - Automatic Marketing - thumbnail
ResNexus Software - Direct Connections - thumbnail

Compare ResNexus with similar products

Starting price

US$3.00/month
N/A
US$30.00/month
US$21.00/month

Free Version

Free Version No
Free Version Yes
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial No
Free Trial Yes
Free Trial No

ResNexus deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

ResNexus Features

  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Channel Management
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Geographic Maps
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Multi-Location
  • Online Booking
  • Online Reservations
  • Permit Management
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Data
  • Rental Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Site Maps
  • Site Reservation Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Utility Billing
  • Website Integration

View full list of Campground Management Software

  • API
  • Activity Dashboard
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Catering Management
  • Channel Management
  • Credit Card Processing
  • Customer Database
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Third Party Integrations
  • User Management

View full list of Hospitality Property Management Software

  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Channel Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Group Reservations
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • SMS Messaging
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Website Integration

View full list of Online Booking Systems

  • API
  • Accounting
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Budgeting/Forecasting
  • Cash Flow Management
  • Charting
  • Claims Management
  • Competitive Analysis
  • Data Synchronisation
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Financial Analysis
  • Financial Management
  • For Airlines
  • For Hospitality Industry
  • Forecasting
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Multi-Channel Management
  • Multi-Currency
  • Order Management
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimisation
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-time Updates
  • Recommendations
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Revenue Recognition
  • Room Booking
  • Sales Reports
  • Self Service Portal
  • Status Tracking
  • Template Management
  • User Management
  • Visual Analytics
  • Yield Management

View full list of Revenue Management Software

  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • For Vacation Rentals
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Currency
  • Online Booking
  • Owner Statements
  • Payment Processing
  • Price / Margin Management
  • Ratings / Reviews
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • Task Management
  • Template Management
  • Third Party Integrations
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management

View full list of Vacation Rental Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto Update
  • CRM
  • Chat/Messaging
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Design Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Forms Management
  • Inventory Management
  • Landing Pages/Web Forms
  • Media Library
  • Multi-Language
  • Newsletter Management
  • Online Booking Tools
  • Online Store Builder
  • Order Management
  • Pre-built Templates
  • Promotions Management
  • Real Time Analytics
  • Real Time Editing
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • SEO Management
  • SSL Security
  • Shopping Cart
  • Social Media Integration
  • Survey Builder
  • Template Management
  • Third Party Integrations
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Management

View full list of Website Builder Software

ResNexus Alternatives

More ResNexus alternatives

ResNexus Reviews for UK Users

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.6
Customer Service 4.7
Features 4.6
Value for Money 4.5

Review software

Share your experiences with other software buyers.

Write a Review!
Billie M.
Operations Manager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/11/2020

"ResNexus the best all around for campgrounds"

Comments: Our experience has been wonderful. If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job. It is very easy to go in and add or change things ourselves. The online bookings are huge for us as well as the connections to AirBnB they offer. The reports they have allow us to gather information to assist our business and growth.

Pros: ResNexus provides all you need for the operations of your campground. Online bookings, point of sale system, websites, and the reports are amazing for management. They are constantly updating and adding new features. Their support team is the best and are always helpful and prompt.

Cons: Some features need to be added to adhere to new standards with COVID-19, but they are actively working on it and always take feedback and suggestions for improvement.

Vendor Response

by ResNexus on 24/11/2020

Billie,

Thanks for taking the time to give us a review. We're glad you like your website!

  • Reviewer Source 
  • Reviewed on 23/11/2020
Tammy B.
President
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/11/2020

"My First Year with ResNexus in Review"

Comments: Overall my experience with ResNexus has been nothing less then amazing. As many companies, with Covid-19 being rampant, there was a ton of turn over at ResNexus however the die hard employees that stayed and fought the merry fight have been 100% supportive and answer my calls and emails in a very timely way.

Pros: When I first bought my motel, and began searching for a software program that was user friendly but could give me all the reports I needed to build a solid financial snap shop (previous [SENSITIVE CONTENT HIDDEN] tossed all records) I interviewed and checked out several programs. ResNexus was by far the most user friendly and also had the additional feature of a point of sale program for me to use for the new gift shop I was adding to the motel. And they also were willing to design a beautiful website that would go hand in hand with my reservation system. It was a no brainer!

Cons: Their have only been two things at this point that I have had an issue with...The first being the ability to download information from my reservation system to my Quickbooks program. Most businesses do the online Quickbooks program, and I unfortunately had bought the downloadable 2020 Professional Business version (old school) and this Quickbooks version would not allow the ResNexus reservation system to download. It as very frustrating, but luckily ResNexus has an amazing team of Support members, and one young lady spent the better part of three days researching till she figured out how we could make the download work. I still struggle with downloading a reservation now and then that includes a discount or refund. It has a bit of a hiccup, but I have learned to do a General Journal entry to correct them.

Vendor Response

by ResNexus on 25/11/2020

Tammy,

Thanks for your feedback! We appreciate you choosing ResNexus.

  • Reviewer Source 
  • Reviewed on 24/11/2020
Adam W.
Manager
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/06/2021

"ResNexus easily automates 90% of Rental workflows"

Comments: I was satisfied using it and setting it up for an Airbnb location that had multiple suites. It was great for piggybacking other management consoles and adding simple service & add on packages.

Pros: I like how easy it is to set up 90% of the workflows, tasks and objectives for a rental business. It makes it easy to craft a workflow that you can deploy and teach employees how to use. It makes for good management resource.

Cons: I was a little frustrated with how difficult it can be to customize the parameters for unique pricing, upsell or compounded services. You can easily add packages to rooms but multiple options for service upgrades was hard unless it was exactly how Resnexus thought you should run your business.

  • Reviewer Source 
  • Reviewed on 07/06/2021
Rhitt F.
owner
Hospitality, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/07/2017

"Good with some bad"

Comments: Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your reservation page and your website are linked, links to a solid credit card merchant, reservation software is fairly intuitive. However, you will drive yourself to the point of insanity trying to make changes, and other things that aren't straight forward. I.E. a one night reservation.- That being said, customer service is always there to help. I feel that the price, is not too expensive for only having to pay one company that can do so many things for your business. My only suggestion to them is to update the reservation system, making it more user friendly or idiot proof. I've only been using it for a few months. Maybe I'll get it down by the end of the year! !!!.

Pros: I like the look of the "grid" , making a reservation is fairly simple, ability to prepare taxes, and the link to the credit card system. Finally, the reservation page that links to your website that they create for you is the best part for me. Customer service is awesome, you always talk to live person. Very responsive. They will help the best they can in a timely manner.

Cons: If you have to change to a reservation, such as, add another night, or try to do a weekly rate, move to a different room, charge a monthly rate.
Its nearly impossible. If you're trying to do an ongoing monthly rental- its difficult. You might as well shoot yourself now. It takes like 5 steps and doesn't work.
The support team will eventually fix it, but you look like an idiot when you're trying to do this in front of a customer or on the phone.
I'm not a computer programmer, but you would think you could click 7 days on the grid, hit "reservation" and it would populate a "weekly" rate. Not by hitting
"accommodations", "remove" -(removing their original one, so if you f-up, hit "back", you try and find their original reservation, woops! its gone. You have to "remove" their original one in order to "add or change anything". So once your "remove" then you have to hit "rentals" then "weekly", then "search"- (for some crazy reason you have to "search" even though you know its available by looking at the "grid"- then when you hit "search" most the time it won't find the accommodation you're trying to book for them. So basically its a cluster. Giving discounts can also be a mess- there are different options but can be confusing.

Vendor Response

by Nathan on 29/11/2018

Thank you for taking the time to write this review and for the feedback. We're apologize that you experienced issues with trying to change a reservation after it was made. Thank you for your kind comments about our customer support. We have made many improvement since your initial comment.

For the situation in which your business was looking to change the dates or room we recommend using the drag and drop feature on the reservation grid. To change the reservation simple click and drag the reservation to a new location on the grid.

With weekly and monthly rates, ResNexus does offer a way to select which rate you would like to use for a reservation on the grid when you are making the reservation. Your business has the flexibility to decide which rate plan you would like to pay when you are creating the reservation.

When your guests book online, the ResNexus online booking engine automatically changes the rate plan for your units based on how many days they select.

When adding a night to a reservation you can click on the reservation and then click the Rooms/Nights tab and click add. Then select which date, number of nights and which room you would like to add to the reservation.

If we are you are still finding that you are having a bad experience using these features in the system please contact us at 385-218-2637 and we would be happy to provide you with assistance and listen to your feedback to help improve our system.

Thank you for using ResNexus and helping us improve.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/07/2017
Laura S.
Owner
Hospitality, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/02/2021

"Customer Service with [SENSITIVE CONTENT HIDDEN] is worth every penny!"

Comments: Amazing and have recommended to others in our tourist town!

Pros: I am completely new to the software as well as the B&B business. Not only did I need help with figuring out how to work things, but I didn’t have anyone else really to ask. I am sure I email [SENSITIVE CONTENT HIDDEN] at least weekly if not more and she is ALWAYS quick to respond and help. She is always professional and pleasant. She is a true asset and I would recommend anyone to be sure you have her as your training and customer contact.

Cons: I am having some issues navigating the website features and feel bad emailing about things I wish I could figure out on my own. But everyone has been so pleasant!

Vendor Response

by ResNexus on 04/03/2021

Hi Laura,

Thanks so much for leaving a review. We're glad you've been happy so far, and don't hesitate to ask any questions you have. We're happy to help.

  • Reviewer Source 
  • Reviewed on 16/02/2021