What is Axero?

Intranet software that unifies teams and accelerates growth. Communicate with your team, share and manage company knowledge, accelerate collaboration, and create a culture of transparency and trust. Streamline projects with one easy-to-access hub designed to unite and engage your employees. Axero is trusted by some of the world's most innovative and employee-centric companies. We make implementation easy!

Who Uses Axero?

Great for businesses of all sizes. Customers include: Toyota, Charter Communications, Johns Hopkins University, Benjamin Moore, Edwards Lifesciences, CHG Healthcare, and many more.

Where can Axero be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Axero Solutions
  • Founded in 2007
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, China, Germany, India and 4 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others

About the vendor

  • Axero Solutions
  • Founded in 2007
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, China, Germany, India and 4 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others

Axero videos and images

Axero Software - The Ultimate Digital Workspace
Axero Software - Organize Content & Develop Company Culture
Axero Software - Organize Workflows & Automate Notifications
Axero Software - Connect Your Teams in One Digital Workplace
Axero Software - Bring Your People Together In One Platform
View 6 more
Axero video
Axero Software - The Ultimate Digital Workspace
Axero Software - Organize Content & Develop Company Culture
Axero Software - Organize Workflows & Automate Notifications
Axero Software - Connect Your Teams in One Digital Workplace
Axero Software - Bring Your People Together In One Platform

Compare Axero pricing with similar products

US$1,000.00/month
Free Version
Free Trial
US$60.00/month
Free Version
Free Trial
US$0.01/month
Free Version
Free Trial
US$129.00/month
Free Version
Free Trial

Features of Axero

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Brainstorming
  • Calendar Management
  • Cataloguing/Categorisation
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Contact Management
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Management
  • Document Storage
  • Email Management
  • Employee Database
  • Employee Directory
  • Employee Photos
  • Feedback Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Group Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Policy Management
  • Private Network
  • Real Time Editing
  • Real Time Notifications
  • Real-Time Chat
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Softphone Software
  • Surveys & Feedback
  • Task Management
  • Text Editing
  • Third Party Integrations
  • Transcripts/Chat History
  • Two-Way Audio & Video
  • Unified Directory
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing

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Reviews of Axero

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.8
Features
4.1
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
58%
4
37%
3
2%
1
2%
Verified Reviewer
Consultant in India
Verified LinkedIn User
Automotive, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Great software, ease to customize.

5.0 12 months ago

Comments: My overall experience is, We have been to some degree effective at dispatching Communifire to our customers as an information base, however it for the most part gets utilized for interior preparing and as an asset.

Pros:

The out-of-the-crate highlights are truly extraordinary and achieve a great deal of what we were keen on for an intranet arrangement. It has additionally consistently been not difficult to get support for the item when required.

Cons:

The utilization of symbolism on the principle merry go round must be an exact size or its cover by text or not shown. We have an iframe that we attempt to eliminate flat looking over and nobody is by all accounts ready to fix it. CSS can be an aggravation.

Brooke
Sr. communications specialist in US
Retail, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Axero Intranet Revire

4.0 last year

Pros:

Hands down the most used function is the discussion boards and it really helps bring our employees together to help one another! This helps them understand answers from their peers and helps build credibility. They find it easy to start and to review answers. I also think the mix of home office employees in the answers helps our people to feel that we are approachable as gatekeepers! I also love the customizable site. We can easily change and update the site to align with marketing campaigns and keep it looking fresh for our users.

Cons:

The thing we struggle with the most is the analytics. We would love to see a deeper understanding of how our teams are using spaces and information + make it very easy for regional managers to follow-up on outstanding items. If we could give RMs access to a report that clearly states who is missing what items - that would make a world of difference!

Axero Solutions Response

last year

Hi Brooke, Thank you so much for your review! The Axero team is thrilled that your employees are connecting, sharing information, and making the most out of discussion boards. We added additional space analytics so you can analyze user behavior and content performance. Here's more information: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/21546/manage-space I will pass along your feedback to our development team, who is always excited to hear from valued clients just like you. Thank you! - Alexandra Hoey, Axero Marketing Manager

Christine
Business Analyst\Project Manager in US
Insurance, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

I think the platform is very basic and not the robust solution it is presented as.

1.0 5 years ago

Comments: It gave our employees a new intranet to complain about. They didn't like the old one because it was dated, and they don't like the new one because (1) it's new, and (2) it doesn't have some of the basic functionality of the old one (developed in-house).

Pros:

Easy to set up and navigate.

Cons:

There are too many inconsistencies and quirks. It seems like it wasn't fully built out. Functionality was put in, but there's no depth to it. For example, the site member csv does not accurately report space membership. There are more examples, too numerous to mention here. We have reported these. Apparently, most are expected to be corrected in some phantom future release.

Christina
Communication Manager in US
Construction, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

First Time User - Communifire

5.0 2 years ago

Comments: I have had a great experience with [SENSITIVE CONTENT HIDDEN] who has been our Rep. His training has helped me so much so that I can train our own ambassadors to use and update spaces. [SENSITIVE CONTENT HIDDEN] is easy to get a hold of, receptive and a great teacher. I trust that he will always understand my request and assists me immediately.

Pros:

This software is perfect to communicate information to our entire company. I especially love the custom homepage which allows us to disseminate important information to our team real-time.

Cons:

It would be helpful if there was a feature which will allow me to post on the main page carousel from other spaces only. I have to duplicate "HOT" announcements on the main page and for example HR.

Axero Solutions Response

last year

Thank you so much for your review, Christina! Have you tried our "featured" tool? This allows you to post content on a space and have it automatically appear on the main homepage. Please reach out to our support team if you have questions!

Chuck
CEO/President in US
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

One place for everything

5.0 2 years ago

Comments: I have used their software for close to a decade
- There has never been any downtime to speak of, and none in the last several years.
- Their help desk is second to none.
- They fix issues extremely fast, and they go out of their way to help you achieve what you want.
- The technology behind what they do is constantly improving, and the presentation of new features is also second to none. There are very few software companies for whom I could say the same thing.
- Customization in any manner that you see fit.

Pros:

- The ability to interact with both internally with our employees and contractors, and externally (in a private environment) with our partners, and externally (in a public environment) with our customers. - Variety of communication mediums: public forums, private tickets, wiki/guide pages, announcements, blogs, video. Everything in one package. - Create a self-serve environment for those wanting to research and learn on their own time. Although this product is marketed as an intranet product, we take it further, and have inculcated our whole web page operations around the product. We have: - Public Web Pages, where customers can peruse our custom designed pages (part of Communifire) and avail themselves of the various communication tools in the Communifire product. - Private community for our Solution Providers where they can interact with us and each other to discuss ideas not in the public purview. - Private ticket system for our customers, where sensitive information comes into play. By implementing all of these communication options, we were able to channel more resources and money into engineering a better product, as opposed to paying someone to regurgitate items that are routine and standard procedure. If any company has a similar structure to ours e.g. products that involve customer interaction, with vendor or partner relationships, I don't understand why anybody wouldn't want to use a product like Communifire. Know that this review is unsolicited.

Cons:

The only - and TINY issue I have, is with the instant messenger. By default we can't prevent customers from seeing each other. We would like to have more options in this arena. Second, it would be nice to allow API with third party instant messaging systems - or a collaborative integration. However, this is a tiny inconvenience for us.

Axero Solutions Response

last year

Hi Chuck! We're thrilled that years later, you're still loving Communifire's extranet abilities. We recently released integrations with Rocket.Chat and Jitsi to streamline the instant messaging experience with more to come. Thank you for your review!