Who Uses This Software?

Small to mid-sized specialty retailers. Multi-store and/or multi-channel retailers Retailers running QuickBooks Online or Magento ecommerce Retailers with service/repair departments

Average Ratings

26 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$50.00/month
    See pricing details
  • Pricing Details Price/store incl one register. Free backend users
  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • MicroBiz
  • http://www.microbiz.com
  • Founded 1985

About MicroBiz

Cloud EPOS and retail automation software for independent retailers. Allows retailers to ring up sales on iPads, PCs and Macs, manage multiple locations, publish financials to QuickBooks and integrate seamlessly with an eCommerce platform. Includes features such as real-time inventory, store transfers, automated purchasing/receiving, order/delivery management and customer relationship management - that can save hours of management time each month. Can also run a repair or service department..

MicroBiz Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration

MicroBiz Most Helpful Reviews

Great POS inventory Software for retailers

Reviewed on 22/01/2015
Brandon T.
Retail
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.

Cons: The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.

Great POS inventory Software for retailers

Reviewed on 22/01/2015
Brandon T.
Retail
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.

Cons: The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.

Loving MicroBiz Dispite some Imperfections

Reviewed on 09/08/2017
Mike P.
Manager
Retail, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Not perfect, but the price, support and ease of use overrides any small imperfections

Pros: Easy to use - particularly front end. Lots of features. Good design that saves time. Strong inventory management and management controls

Cons: Can be glitch. Some screens, such as the summary grids, require scrolling - which is a hassle. Lacks internal free loyalty program. Every few months there are periods of sluggish performance.

Time Saving POS

Reviewed on 28/09/2016
Brandon T.
Assistant Manager
Retail, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Been using this for a while now months. Working great. I like how MicroBiz adds new features A couple months ago they added the ability to use filters to create marketing lists for email campaigns. The new QuickBooks integration is very cool. We can now just press a button and send all our daily financial info to Quickbooks. This saves a bunch of time and hassle

Pros: good features. well supported

Cons: would like to see them add their own loyalty solution. The lack of an employee time clock is perplexing

Easy & afffordable

Reviewed on 16/10/2018
Belinda L.
Manager
Building Materials, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been using Micorbiz for over 25 years. It is not really made to cater to a hardware stores but we managed to make it work. Unfortunately, we will be changing soon. We need a POS system that can do more.

Pros: Very easy to use. The software is affordable and the technical support fees are fair. Customer service is quick to respond. It really is good for a small business of 1-10 people.

Cons: You have to download your own updates and no one tells you the updates are available. The software claims to do a lot but many of the function do not work properly. We don't need those functions so have just managed to overlook them. Not many credit card processors work well with their system.

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