What Is ViClarity?

ViClarity is an award winning provider of Audit, Risk & Compliance management solutions with a strong presence in the Financial Services and Healthcare sectors, also working in industries such as Manufacturing, Retail, Education, Charities etc. ViClarity is a global organization with offices in Boston, Des Moines Iowa, Ireland and the UK. Our easy to use platform allows you mirror your own manual processes online, tracking and managing audit, risk and compliance tasks efficiently in one system.

Who Uses ViClarity?

We have a large client base in Financial Services and Healthcare, across Ireland, UK, USA and Canada - but also cater to clients in Manufacturing, Retail, Education, Charities etc.

ViClarity Details

ViClarity

Founded in 2008

ViClarity videos and images

ViClarity video

ViClarity Details

ViClarity

Founded in 2008

Compare ViClarity with similar products

Starting price

N/A
US$600.00/year
US$174.00/month
N/A

Free Version

Free Version No
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial No
Free Trial No

ViClarity deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

ViClarity Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Change Management
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Dashboard Creation
  • Data Visualisation
  • Document Management
  • Document Storage
  • Forms Management
  • Incident Management
  • Inspection Management
  • Issue Management
  • Mobile Access
  • Monitoring
  • Offline Access
  • Policy Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Security Auditing
  • Status Tracking
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Assignment Management
  • Audit Trail
  • Canned Responses
  • Case Management
  • Chat/Messaging
  • Collaboration Tools
  • Corrective and Preventive Actions (CAPA)
  • Customer Complaint Tracking
  • Customer Service Analytics
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Email Management
  • Email Templates
  • Feedback Management
  • Forms Management
  • Interaction Tracking
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Prioritisation
  • Quality Assurance
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SSL Security
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Widgets
  • Workflow Management

View full list of Complaint Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Data Visualisation
  • Document Management
  • Document Storage
  • Environmental Compliance
  • FDA Compliance
  • Forms Management
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • Monitoring
  • Multi-Language
  • OSHA Compliance
  • Policy Management
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management

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  • ACH Payment Processing
  • AIMR Compliance
  • API
  • Activity Dashboard
  • Audit Trail
  • BSA Compliance
  • Business Process Control
  • CBOT
  • Compliance Management
  • Controls Audit
  • Counterparty Risks
  • Credit Risk Management
  • Data Management
  • Debt Management
  • Derivative Valuation
  • Enterprise Risk Management
  • FACTA Red Flags
  • Financial Risk Reporting
  • For Hedge Funds
  • Foreign Exchange Risks
  • Fraud Detection
  • GLBA Management
  • Hierarchy Management
  • Income & Balance Sheet
  • Interest Rate Risks
  • LME
  • Limit Control
  • Liquidity Analysis
  • Loan Portfolio Management
  • Market Risk Management
  • Modified Dietz Analysis
  • NYBOT
  • NYMEX
  • OTC
  • Operational Risk Management
  • Performance Metrics
  • Performance: Cash / No Cash
  • Performance: Time Period
  • Portfolio Analysis
  • Portfolio Management
  • Portfolio Modeling
  • Rate of Return Analysis
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Risk Assessment
  • Scenario Planning
  • Stress Tests
  • Trade Tracking
  • Vendor Management

View full list of Financial Risk Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliant
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Issue Management
  • Monitoring
  • Operational Risk Management
  • Policy Management
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Sarbanes-Oxley Compliance
  • Secure Data Storage
  • Security Auditing
  • Single Sign On
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Training Management
  • User Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Workflow Management

View full list of GRC Software

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Email Alerts
  • Event Logs
  • Forms Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Investigation Management
  • Issue Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • OSHA Compliance
  • On Call Scheduling
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Safety Incident Management
  • Single Sign On
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Incident Management Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Configurable Workflow
  • Customisable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Exceptions Management
  • FDA Compliance
  • Forms Management
  • HIPAA Compliant
  • IT Risk Management
  • Incident Management
  • Issue Management
  • KRI (Key Risk Indicator) Monitoring
  • Monitoring
  • Operational Risk Management
  • Performance Metrics
  • Policy Management
  • Predictive Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Secure Data Storage
  • Security Auditing
  • Single Sign On
  • Third Party Integrations
  • Training Management
  • Vendor Management
  • Version Control
  • Workflow Management

View full list of Integrated Risk Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attestation
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Forms Management
  • HIPAA Compliant
  • Incident Management
  • Lifecycle Management
  • Monitoring
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Policy Training
  • Purchasing & Receiving
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Visual Analytics
  • Workflow Management

View full list of Policy Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Business Process Control
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Dashboard Creation
  • Data Visualisation
  • Document Management
  • Document Storage
  • Exceptions Management
  • Forms Management
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Legal Risk Management
  • Mobile Access
  • Monitoring
  • Operational Risk Management
  • Policy Management
  • Predictive Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Reporting
  • Risk Scoring
  • Security Auditing
  • Task Management
  • Third Party Integrations
  • Training Management
  • Vendor Management
  • Version Control
  • Workflow Management

View full list of Risk Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Contract/License Management
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Document Storage
  • Incident Management
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Offboarding
  • Onboarding
  • Performance Metrics
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Sourcing Management
  • Summary Reports
  • Supplier Management
  • Task Management
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Vendor Master Data Management
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ViClarity Reviews for UK Users

Read all 17 reviews

Average score

Overall
4.8
Ease of Use
4.4
Customer Service
5
Features
4.6
Value for Money
4.8

Reviews by score

5
13
4
4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Patrick Q.
Patrick Q.
Head of Operations
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 18/09/2020

"Health Care Data Collection"

Comments: Vi-Clarity has been a great support for our developing organisation as we move into using more data analytics to improve support to our frontline staff and management and it allows us to maintain high levels of compliance and adapt policy when needed.

Pros: Found it to be good for a data collection across our sites which are geographically spread all over Ireland. It is easy use and very easy adapt. The project teams and support team has been amazing.

Cons: The repetitive questions has been flagged as an area requiring improvement.

  • Reviewer Source 
  • Reviewed on 18/09/2020
Bernard H.
Risk Management Officer
Financial Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/09/2020

"5 Star"

Comments: ViClarity are a breath of fresh air. They provide very useful software tool and they support it brilliantly. It is clear that the team enjoy where they work and what they do.

Pros: ViClarity allows us to embebed regulatory culture accross our business with numerous delegates or control owners interacting with the software on a regular basis.
We can also adapt and build modules to control specialised areas such as complaints or branch offices.
We can issue tracked policy and procedural documents accross the network. Roll out specialised training modules and report on them all.

Cons: We have not really experienced any cons.
Any problems we have encountered or have been unsure about the support team have advised and/or developed solutions.

  • Reviewer Source 
  • Reviewed on 29/09/2020
Jerry S.
Head of Risk
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/10/2020

"Excellent value for money with extremely responsive and proactive client support team"

Comments: Very positive experience with both developing team and ongoing client support.

Pros: - Customizable solutions
- Value for money
- Notifications scheduling at various hierarchy levels
- Separate staff and management workflows possible for set-up

Cons: - The interface in terms of layout is not the easiest for users. Can take some time to get used to it and training.

  • Reviewer Source 
  • Reviewed on 07/10/2020
Sarah W.
Risk Manager
Insurance, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/09/2020

"Reduced Administration"

Comments: ViClarity have been a pleasure to deal with. The initial support we received when launching the software ensured it was a success. The team are always on hand to resolve any issues, and they are also willing to take suggestions on board, rolling out updates to the software to the benefit of their clients.

Pros: The ViClarity Risk Management software has greatly reduced the time spent on administration within our Risk Management Framework. Users can input the data directly into the system and the reporting functionality has led to improved MI. The software is intuitive and very easy to use both by users and administrators.

Cons: Some initial issues we encountered within the reporting functionality were quickly resolved by the ViClarity Team. Apart from this we have had no problems with the software.

  • Reviewer Source 
  • Reviewed on 21/09/2020
Denise D.
Risk and Compliance Officer
Financial Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/11/2020

"ViClarity - ease of use."

Comments: Positive and helpful. It is a good product that can produce a lot of very useful information and is relatively easy to maintain. There are usually one or two opportunities each year to attend ViClarity conferences which provides useful information and contacts.

Pros: The fact that the credit union have full ownership of the content is very valuable to us in terms of accountability. We prefer to have this sort of system rather than ones that are pre-populated and loaded with risks and controls that our CU would have no ability to make bespoke.

Cons: There is a lot that it can do which I personally am not able to do. I could do with some more training on it, however the staff at ViClarity are very competent and helpful and always provide the assistance that I might need.

  • Reviewer Source 
  • Reviewed on 09/11/2020