ViClarity

Who Uses ViClarity?

We have a large client base in Financial Services and Healthcare, across Ireland, UK, USA and Canada - but also cater to clients in Manufacturing, Retail, Education, Charities etc.

What Is ViClarity?

ViClarity is an award winning provider of Audit, Risk & Compliance management solutions with a strong presence in the Financial Services and Healthcare sectors, also working in industries such as Manufacturing, Retail, Education, Charities etc. ViClarity is a global organization with offices in Boston, Des Moines Iowa, Ireland and the UK. Our easy to use platform allows you mirror your own manual processes online, tracking and managing audit, risk and compliance tasks efficiently in one system.

ViClarity Details

ViClarity

http://www.viclarity.com/

Founded 2008

ViClarity pricing overview

ViClarity does not have a free version and does not offer a free trial.


Free Version

No

Free Trial

No

ViClarity deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

ViClarity Features

  • Alerts/Notifications
  • Asset Tracking
  • Audit Planning
  • Compliance Management
  • Dashboard
  • Forms Management
  • Issue Management
  • Mobile Access
  • Risk Assessment
  • Task Management
  • Workflow Management

View full list of Audit Software

  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
  • Social Media Monitoring
  • Survey Management

View full list of Complaint Management Software

  • Archiving & Retention
  • Audit Management
  • Compliance Tracking
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • OSHA Compliance
  • Process/Workflow Automation
  • Risk Management
  • Sarbanes-Oxley Compliance
  • Surveys & Feedback
  • Version Control

View full list of Compliance Software

  • Auditing
  • Disaster Recovery
  • Environmental Compliance
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Operational Risk Management
  • Policy Management

View full list of GRC Software

  • Audit Trail
  • Corrective and Preventive Actions (CAPA)
  • Disaster Recovery
  • IT Incident Management
  • Incident Reporting
  • Investigation Management
  • OSHA Compliance
  • Safety Incident Management
  • Task Management

View full list of Incident Management Software

  • Audit Management
  • Compliance Management
  • Dashboard
  • Disaster Recovery
  • IT Risk Management
  • Incident Management
  • Operational Risk Management
  • Risk Assessment
  • Safety Management
  • Vendor Management

View full list of Integrated Risk Management Software

  • Approval Process Control
  • Attestation
  • Audit Trails
  • Policy Creation
  • Policy Library
  • Policy Metadata Management
  • Policy Training
  • Reporting/Analytics
  • Version Control
  • Workflow Management

View full list of Policy Management Software

  • Alerts/Notifications
  • Auditing
  • Business Process Control
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Exceptions Management
  • IT Risk Management
  • Internal Controls Management
  • Legal Risk Management
  • Mobile Access
  • Operational Risk Management
  • Predictive Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Assessment

View full list of Risk Management Software

  • Audit Trail
  • Compliance Management
  • Offboarding
  • Performance Metrics
  • Self Service Portal
  • Sourcing Management
  • Transaction History
  • Vendor Payment

View full list of Vendor Management Software

ViClarity Alternatives

More ViClarity alternatives

ViClarity Reviews for UK Users

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.4
Customer Service 5
Features 4.6
Value for Money 4.8

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Patrick Q.
Head of Operations
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 18/09/2020

"Health Care Data Collection"

Comments: Vi-Clarity has been a great support for our developing organisation as we move into using more data analytics to improve support to our frontline staff and management and it allows us to maintain high levels of compliance and adapt policy when needed.

Pros: Found it to be good for a data collection across our sites which are geographically spread all over Ireland. It is easy use and very easy adapt. The project teams and support team has been amazing.

Cons: The repetitive questions has been flagged as an area requiring improvement.

  • Reviewer Source 
  • Reviewed on 18/09/2020
Bernard H.
Risk Management Officer
Financial Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/09/2020

"5 Star"

Comments: ViClarity are a breath of fresh air. They provide very useful software tool and they support it brilliantly. It is clear that the team enjoy where they work and what they do.

Pros: ViClarity allows us to embebed regulatory culture accross our business with numerous delegates or control owners interacting with the software on a regular basis.
We can also adapt and build modules to control specialised areas such as complaints or branch offices.
We can issue tracked policy and procedural documents accross the network. Roll out specialised training modules and report on them all.

Cons: We have not really experienced any cons.
Any problems we have encountered or have been unsure about the support team have advised and/or developed solutions.

  • Reviewer Source 
  • Reviewed on 29/09/2020
Jerry S.
Head of Risk
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/10/2020

"Excellent value for money with extremely responsive and proactive client support team"

Comments: Very positive experience with both developing team and ongoing client support.

Pros: - Customizable solutions
- Value for money
- Notifications scheduling at various hierarchy levels
- Separate staff and management workflows possible for set-up

Cons: - The interface in terms of layout is not the easiest for users. Can take some time to get used to it and training.

  • Reviewer Source 
  • Reviewed on 07/10/2020
Denise D.
Risk and Compliance Officer
Financial Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/11/2020

"ViClarity - ease of use."

Comments: Positive and helpful. It is a good product that can produce a lot of very useful information and is relatively easy to maintain. There are usually one or two opportunities each year to attend ViClarity conferences which provides useful information and contacts.

Pros: The fact that the credit union have full ownership of the content is very valuable to us in terms of accountability. We prefer to have this sort of system rather than ones that are pre-populated and loaded with risks and controls that our CU would have no ability to make bespoke.

Cons: There is a lot that it can do which I personally am not able to do. I could do with some more training on it, however the staff at ViClarity are very competent and helpful and always provide the assistance that I might need.

  • Reviewer Source 
  • Reviewed on 09/11/2020
Sarah W.
Risk Manager
Insurance, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/09/2020

"Reduced Administration"

Comments: ViClarity have been a pleasure to deal with. The initial support we received when launching the software ensured it was a success. The team are always on hand to resolve any issues, and they are also willing to take suggestions on board, rolling out updates to the software to the benefit of their clients.

Pros: The ViClarity Risk Management software has greatly reduced the time spent on administration within our Risk Management Framework. Users can input the data directly into the system and the reporting functionality has led to improved MI. The software is intuitive and very easy to use both by users and administrators.

Cons: Some initial issues we encountered within the reporting functionality were quickly resolved by the ViClarity Team. Apart from this we have had no problems with the software.

  • Reviewer Source 
  • Reviewed on 21/09/2020