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What is CivicGov?

CivicPlus offers a single software solution to manage all your administration’s planning, permitting, licensing, zoning, code enforcement, and fire and life safety inspection processes. It is the most comprehensive and intuitive tool for end-to-end community development projects. Accessible by building inspectors, resident requestors, and department leaders, it streamlines the zoning, building, and inspection process to create safe, economically profitable communities.

Who Uses CivicGov?

Community Development is scalable for any size local government. Our integrated yet modular software allows us to tailor a solution that fits to your needs whether they are very simple or complex.

CivicGov Software - Community Development Software Screenshot
CivicGov Software - GIS Viewer Screenshot
CivicGov Software - Scheduling Manager Screenshot
CivicGov Software - Public Access Portal Screenshot
CivicGov Software - Mobile Application Screenshot

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Reviews of CivicGov

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
22%
Chad
Chad
Deputy Fire Marshal in US
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

A positive experience from day 1. Feel free to contact me if you have questions about our experience

5.0 6 years ago

Comments: They are ready and willing to customize and very responsive. We had been Firehouse users but because of the lack of support we were forced to look elsewhere. We are very glad we did. We found CivicGOV to be exactly what we needed at an affordable price.

Pros:

The CivicGOV product we are using is specifically designed to meet the record management needs of the Fire Marshal's Office. It fully incorporates our adopted State and local codes and facilitates our paperless inspections and invoicing. It also facilitates mobile printing for fire lane and fire code violations. It manages fire protection system Inspection, Testing ' Maintenance reports and allows fire protection system contractors to upload reports directly to the system for review and enforcement follow-up. It incorporates an Apple mobile app that allows you to work offline in areas of limited cellular data reception. This secure cloud based solution is accessible from any internet browser. It has a robust reporting system and a customized user interface. I've never seen a more responsive support team. Wagsys's response to inquiries and requests are typically same-day or next-day. CivicGOV can also meet the needs of large municipalities by incorporating land use and commercial construction permitting, plan review and inspections.

Elaine
Zoning, Assessing, Planning Administrator in US
Government Administration, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

CIVICgov has been a good program to work with and has been quite an easy program to learn to use.

5.0 7 years ago

Comments: It made our recording of building permits a lot easier. We share this program with the assessing department and the water & sewer department and they have used the program to
check for building permits as well as add sewer & water permits and collect building permit reports. Also, we can scan data, pictures, information such as deeds, water & sewer easements into the system and attach to the main tax parcel and the various departments have access to this information.

Pros:

It is compatible with the assessment program that we have in our office to transfer information and keep information up to date. In addition, I can make changes ahead of time for the Building Department that I otherwise would not be able to do until the first of January of each year if it weren't for this program.

Cons:

If you have a split of a parcel into two new parcels, it does not delete the old parcel, that one still remains. It would be nice if there were a way for there to be some way for the parcel to have an indicator on it such as an (H) indicating that it is an Historical parcel now, not active.

Joseph
Code Enforcement Officer in US
Government Administration, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good experience with the program

4.0 7 years ago

Comments: The benefit of eliminating paperwork and the ease of using on the road and printing violations from the vehicle.

Pros:

Ease of use. Program is used on a daily basis and is very user friendly. Also is useful for generating reports for various city officials.

Cons:

Doesn't integrate with the city RPS system which means a manual updates it would be so much easier if the program integrated which would then automatically update owners to the addresses.

Peter
Building Inspector in US
Government Administration, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

I have been using this software for several years. We love it! It is so easy to use

4.0 6 years ago

Comments: Mobile operations. It works on my phone and tablet. We reduced our record processing time. Helps us keep track of detailed record workflow and provides collaboration with the public concerning record applications

Pros:

Easy to customize. Has a mobile application. Amazing support. I was working very late at night and had a question. I submitted a ticket and received a response within minutes. All the modules link together and the price is very affordable. They even worked with me while my municipality was experiencing budget issues. They take customer suggestion and will upgrade the program as required. We use every module. I like the Citizen Portal. The public can complete permits and project applications on-line, submit inspection requests and keep up with their business licensing. The built-in email notification system really helps me keep track of my work

Steve
Administrator/ Inspector/Plans Examiner in US
Government Administration, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great

5.0 6 years ago

Comments: Document ease of finding

Pros:

Ease of use. We do 30 municipalities with this system and it saves a lot of time. Used for scheduling and permits. Very easy to navigate.

Cons:

We have only experience one problem with the system and it was system wide. We have more problems with our internet provider.