17 years helping British businesses
choose better software

What is Accruent?

Accruent's comprehensive, configurable lease management software helps businesses manage lease dates, analyze rent costs, and better set market rates. It helps businesses make informed decisions about their leases and remain compliant with lease financial reporting standards while seamlessly integrating into existing solutions.

Who Uses Accruent?

We are a global company that serves clients in the commercial real estate, retail, food & beverage, pharmaceutical, discreet & process manufacturing, higher education, and healthcare industries.

Accruent Software - Accruent facility manager

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Reviews of Accruent

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.4
Features
4.6
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
65%
4
35%
Verified Reviewer
Verified LinkedIn User
Environmental Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The go-to propoerty maintenance system for mult-site pub operators

5.0 7 months ago

Pros:

Simple to use, our field team were able to use all aspects. Clean simple reporting. We also used the APIs to live-link jobs into our Job Managment System TeamPoint.

Cons:

No issues, the product works really well from a contractor's viewpoint.

Accruent Response

7 months ago

Thank you for reviewing Accruent software and for being a loyal customer. At Accruent, we are always striving to be the best technology partner that we can be, and your honest feedback is crucial to our continuous improvement and growth. Please don’t hesitate to reach out if you have any questions moving forward.

Fon
Proprietor in Cameroon
Restaurants, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

It is useful, organized and time efficient.

4.0 3 years ago

Comments: Though there are better options to pick from, Accruent still does the job. At times, it was difficult to upload documents which made the overall experience frustrating.

Pros:

The GPS tracking feature is a great plus for this product, because it lets customers know that our employees are on-site during field/customer visits. This also helped us to properly manage our time on the field. All work orders can also be seen in one interface including completed, pending and overdue assignments.

Cons:

The main thing I liked the least is that work order coming from an email could bot be rejected or accepted. Apart from this aspect, the overall product is organized.

Verified Reviewer
Verified LinkedIn User
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Not very intuitive

4.0 6 years ago

Comments: There are definitely better options but it does the job

Pros:

Accruent does a good job storing all of the info necessary to complete the job.

Cons:

it is very hard to enter a record. uploading a document is tedious. the system makes it hard to search by PO# or Store #

Katie
Account Manager in US
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Time Saving, Useful, Organized

5.0 6 years ago

Pros:

I am able to view all pending, in progress and overdue work orders in one place. The gps tracking lets our customer know that we are on site and for how long, leaving no time discrepancy.

Cons:

I do not like that you can not accept or reject a work order from an email. That is one of my favorite aspects of service channel. This program is definitely more organized though.

Alan
Project Analyst in Brazil
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Great webservice for project management and control. Easy to understand and meet all needs

5.0 6 years ago

Pros:

various functionalities, activity control, workload, dashboard and control of hours worked in each activity

Cons:

Too much information on the screen can disrupt new users. Could export reports with attached images.