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What is Accruent?

Accruent's comprehensive, configurable lease management software helps businesses manage lease dates, analyze rent costs, and better set market rates. It helps businesses make informed decisions about their leases and remain compliant with lease financial reporting standards while seamlessly integrating into existing solutions.

Who Uses Accruent?

We are a global company that serves clients in the commercial real estate, retail, food & beverage, pharmaceutical, discreet & process manufacturing, higher education, and healthcare industries.

Accruent Software - Accruent facility manager

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Reviews of Accruent

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.4
Features
4.6
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
65%
4
35%
Verified Reviewer
Verified LinkedIn User
Environmental Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The go-to propoerty maintenance system for mult-site pub operators

5.0 10 months ago

Pros:

Simple to use, our field team were able to use all aspects. Clean simple reporting. We also used the APIs to live-link jobs into our Job Managment System TeamPoint.

Cons:

No issues, the product works really well from a contractor's viewpoint.

Accruent Response

10 months ago

Thank you for reviewing Accruent software and for being a loyal customer. At Accruent, we are always striving to be the best technology partner that we can be, and your honest feedback is crucial to our continuous improvement and growth. Please don’t hesitate to reach out if you have any questions moving forward.

Fon
Proprietor in Cameroon
Restaurants, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

It is useful, organized and time efficient.

4.0 4 years ago

Comments: Though there are better options to pick from, Accruent still does the job. At times, it was difficult to upload documents which made the overall experience frustrating.

Pros:

The GPS tracking feature is a great plus for this product, because it lets customers know that our employees are on-site during field/customer visits. This also helped us to properly manage our time on the field. All work orders can also be seen in one interface including completed, pending and overdue assignments.

Cons:

The main thing I liked the least is that work order coming from an email could bot be rejected or accepted. Apart from this aspect, the overall product is organized.

Verified Reviewer
Verified LinkedIn User
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Not very intuitive

4.0 6 years ago

Comments: There are definitely better options but it does the job

Pros:

Accruent does a good job storing all of the info necessary to complete the job.

Cons:

it is very hard to enter a record. uploading a document is tedious. the system makes it hard to search by PO# or Store #

Katie
Account Manager in US
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Time Saving, Useful, Organized

5.0 6 years ago

Pros:

I am able to view all pending, in progress and overdue work orders in one place. The gps tracking lets our customer know that we are on site and for how long, leaving no time discrepancy.

Cons:

I do not like that you can not accept or reject a work order from an email. That is one of my favorite aspects of service channel. This program is definitely more organized though.

Alan
Project Analyst in Brazil
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Great webservice for project management and control. Easy to understand and meet all needs

5.0 6 years ago

Pros:

various functionalities, activity control, workload, dashboard and control of hours worked in each activity

Cons:

Too much information on the screen can disrupt new users. Could export reports with attached images.

Marcos
Project Analist in Brazil
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

To recommend

5.0 6 years ago

Comments: I could use something like the project manager to organize the tasks in my daily life.

Pros:

Is a good web application to control and preview the workload of the team. Very use to plan and share tasks.

Cons:

There are some bugs we can find. For example, in the main page called Tasks, when you click in "Show More" to expand the list of task and projects, it just repeats the tasks.

LEANDRO
Project Analyst in Brazil
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Fast

5.0 6 years ago

Pros:

Very fast and organized, this tool can be used for all companies. It's a great tool to create projects.

Cons:

It's necessary click in the button save to save all modifications. It isn't cool do it every time, In my opinion the process to save could be automatic.

Brittney
Accountant in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Accruent Software Review

5.0 7 years ago

Comments: Very useful program.

Pros:

Great software for businesses of all sizes to manage their day to day operations. It offers users market planning and site selection capabilities.

Cons:

There are many different features on this software so it takes a while to learn all the loop holes and that takes time away from managing but also helps to learn.

Audrey
Manager in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Great management software

4.0 7 years ago

Comments: Definitely a useful program

Pros:

I really enjoyed how accruent set up the home page and the software in general is easy to navigate even when your a new user

Cons:

What I liked least with the product was probably the font used and sizing of certain aspects but just cosmetic issues really.

Alexandra
Administrative assistant in US
Industrial Automation, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

We have our ups and downs but overall good company!

5.0 7 years ago

Pros:

We tried Accruent for a while to help us out on our projects and maintain a good schedule of our jobs.

Cons:

The only problem is that it came to a point where we didn't have the time to go through all the hoops of the program so we decided to go with another company.

Simon
Forestry Technician in US
Industrial Automation, 10,000+ Employees
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice

A person with limited technological skills can really benefit from this software

5.0 7 years ago

Comments: This software has changed the way I look at technology in my life. Tools such as this are great for the laymen just getting into the field as well as for the professional looking to hone their skills.

Pros:

Ease of access was the best part of this experience for me. Knowing very little about the product before I began, I was able to easily and intuitively access the software and utilize the resources available. I was amazed to find this software set up to address my needs without requiring any sort of specialized skills or knowledge to achieve my goals.

Cons:

I wish there were more applications for this in my daily life. If i could find a software modeled on this to handle other tasks that require review I would utlizize them to their fullest.

Brittney
Accountant
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Accruent review

5.0 7 years ago

Comments: Take any of the training when it is available as it helps a lot.

Pros:

The best part is that it is accessible at any time or any place from any computer or mobile device.

Cons:

It can be pricey the more people added to the access. And the upgrades are costly and difficult to do.

Moses
Head of Finance Department in Kenya
Commercial Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Accuruent is the requires no previous skills in property management its the easiest.

5.0 6 years ago

Comments: Accruent is best solely for scheduling activities but not really for managing big property.

Pros:

Very easy to set up and use, user friendly as it displays its homepage in a very friendly way, it very efficient in scheduling activities, cheap and really great quality for money.

Cons:

The features are not much as a property manager would expect especially for big size of property, customer support needs an improvement.

Kaycie
Manager in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Great Product

5.0 7 years ago

Pros:

User friendly and very easy to navigate around making it something that I will likely keep using in the future.

Cons:

I did not like that the features that this product offers are kind of limited. Although it accomplishes what I need.

Gabriel
Project Analyst in Brazil
Information Technology & Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

The facility to manage.

4.0 6 years ago

Pros:

The Project Management application is very useful and intuitive, the sync is quick and the information is I.

Cons:

Somethings in the Project Management like the size of the page (need to use a scroll) I guess that could be improved.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Useful and very easy to use

5.0 7 years ago

Pros:

The software is extremely easy to navigate even for the technologically challenged used. It fit my needs to a T

Cons:

I don't really have a negative position about this software. If I had to choose something I would say a customization feature would be nice.

Dante
Director
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Invest in Software that`s designed around your business needs!

4.0 7 years ago

Comments: It will save you time and money!

Pros:

It is simple and user-friendly, It`s a to the point application that focusses around your needs to create structure in your business to spend more time on the stuff that makes your auditor smile!

Cons:

It serves a local audience and not written for an international clientele. It has a shortcoming to specialize in a specific operational practice

iyalekhue
Student in Nigeria
Primary/Secondary Education, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Does the job

4.0 6 years ago

Pros:

Accruent is a relatively nice software, has lots of nice features, including managing total work order of a project.

Cons:

so far, clients have not had any real complain about the Accruent software, but i think a public price would help sell the software faster, instead of always contacting support for price.

Tanner
Accountant in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Accruent is great!

5.0 7 years ago

Pros:

Was easy to learn and has a breadth of different options that were great. I found that it had everything I needed.

Cons:

Not many cons with this product. I would say that while options were great, I would have liked to been able to customize more.

Cody
Property Manager
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Really good, actually

4.0 7 years ago

Pros:

Very easy to use. I've used many other tools and some could be buggie. Not the case with Accruent. I loved it!

Cons:

Overall, I didn't love the display/homepage. If it's something they can improved, this tool would be even better.