---
description: Discover the benefits and disadvantages of eFeedback Manager for Public Agencies.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eFeedback Manager for Public Agencies Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Government Software](/directory/20048/government/software) > [eFeedback Manager for Public Agencies](/software/128641/efeedback-manager-for-public-agencies)

# eFeedback Manager for Public Agencies

Canonical: https://www.capterra.co.uk/software/128641/efeedback-manager-for-public-agencies

> Comcate, Inc. the leading provider of customer relationship management software for public agencies.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses eFeedback Manager for Public Agencies?

Comcate is entirely focused on improving the efficiency and effectiveness of public agencies with web based software that is easy to use, easy to implement and affordable.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Comcate
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$225.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Code Enforcement
- Permit Issuance
- Routing
- Self Service Portal
- Work Order Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Government Software](https://www.capterra.co.uk/directory/20048/government/software)

## Related Categories

- [Government Software](https://www.capterra.co.uk/directory/20048/government/software)
- [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software)
- [Work Order Software](https://www.capterra.co.uk/directory/30785/work-order/software)

## Alternatives

1. [Visual Intelligence Portfolio Suite](https://www.capterra.co.uk/software/42349/visual-intelligence-portfolio) — 4.7/5 (73 reviews)
2. [NEOGOV](https://www.capterra.co.uk/software/75288/neogov) — 4.5/5 (850 reviews)
3. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [Trimble Cityworks](https://www.capterra.co.uk/software/80839/cityworks) — 4.4/5 (27 reviews)
5. [Salesforce Service Cloud](https://www.capterra.co.uk/software/136189/salesforce) — 4.5/5 (820 reviews)

## Reviews

### "Great For Government Entities" — 5.0/5

> **Lori** | *20 March 2019* | Public Relations & Communications | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ease of this program. It is easy to search up requests from customers and make new requests for them as well. It is also nice because all of the information is in one place including customer name, attachments, request details and internal notes.
> 
> **Cons**: One thing I do not like about the software is how sometimes emails are not sent to your actual email but instead, a comcate email so that you never receive the email unless you directly look at the case.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/128641/efeedback-manager-for-public-agencies)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/128641/eFeedback-Manager-for-Public-Agencies/> |
| en-AE | <https://www.capterra.ae/software/128641/efeedback-manager-for-public-agencies> |
| en-AU | <https://www.capterra.com.au/software/128641/efeedback-manager-for-public-agencies> |
| en-CA | <https://www.capterra.ca/software/128641/efeedback-manager-for-public-agencies> |
| en-GB | <https://www.capterra.co.uk/software/128641/efeedback-manager-for-public-agencies> |
| en-IE | <https://www.capterra.ie/software/128641/efeedback-manager-for-public-agencies> |
| en-IL | <https://www.capterra.co.il/software/128641/efeedback-manager-for-public-agencies> |
| en-IN | <https://www.capterra.in/software/128641/efeedback-manager-for-public-agencies> |
| en-NZ | <https://www.capterra.co.nz/software/128641/efeedback-manager-for-public-agencies> |
| en-SG | <https://www.capterra.com.sg/software/128641/efeedback-manager-for-public-agencies> |
| en-ZA | <https://www.capterra.co.za/software/128641/efeedback-manager-for-public-agencies> |

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