Local product
What is Quill?
Legal practice management software for the smart law firm. Quill caters to small to medium-sized firms (100 users or less). Recommended by the Law Society.
Turn to us to connect front-office and back-office functions so you can keep all your cases, contacts, bills, emails and documents organised in one place. Take the headache out of compliance and put the flexibility back into work so that you can focus on what matters most: spending less time managing your firm, and more time making money.
Who Uses Quill?
UK-based Solicitors, Fee Earners, Partners, Administrators, Legal Cashiers, Accountants, Compliance Officers, & Sole Practitioners wanting to run a more efficient and profitable legal practice.
Where can Quill be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- Quill
- Located in Manchester,, UK
- Founded in 1970
- Phone Support
Countries available
United Kingdom
Languages
English
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About the vendor
- Quill
- Located in Manchester,, UK
- Founded in 1970
- Phone Support
Countries available
United Kingdom
Languages
English
Quill videos and images
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Reviews of Quill
Steve C.
Does what it says on the tin.
Comments: Minimal training required for staff to use. Easy control for the admin to monitor and authorise all transactions. Good initial training provided by the provider.
Pros:
Reliable control of all client monies and transactions
Cons:
Report function. bit muddled, Title and date issues in report printing and some reports do not work.
Quill Response
10 months ago
Hi Steve, we are so pleased to hear your positive feedback about our onboarding and training team, they will be chuffed to see this. We have shared your feedback on reporting and this is on our product development team's radar already as an area of improvement. They will also be in touch!
Sajid N.
Quill is a breath of fresh air
Pros:
It's a practical piece of software not sold by a massive marketing budget but the fact that it does what most small to medium firms need in terms of accounts and case management. The accounts and case management can be used independently of each other. Add ons are not constantly being pitched to you and in the 3 years I known Quill we never have been held over to upgrade or increase cost. We also use the cashier service and our nominated contact does an amazing job to keep us on track and on time with our postings and reconciliations.
Cons:
A chat function within the software for support would be helpful
Quill Response
10 months ago
Hi Sajid, thanks so much for your honest review - we like to let our product speak for itself and are pleased to have you as a long-standing customer. We will share your thoughts on chat with support, it is something we're exploring already!
Jane B.
Quill - a disaster
Comments: There are no benefits, only disadvantages. Axia, which we used previously, was a very old system but was better than Quill.
Pros:
This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable.
Cons:
This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable. It loses information and has impacted on my ability to process my work effectively much to the detriment of my efficiency . I would not recommend this system to anyone.
Quill Response
10 months ago
Hi Jane, we're sorry to hear about your frustrations with the software. We're usually known for our product features and functionality and we regret that we didn't live up to those expectations here. I know our client manager, Clare, has been in touch with you and we're working hard to resolve your concerns. We look forward to having you join our beta programme to test our new case management functionality and earn back your trust. Thank you for sharing your feedback and allowing us to address it!
Rosalia A.
Peace of mind
Comments: Good
Pros:
It's easy to save and access data on Quill. I
Cons:
Unable to unlink from a case without linking to another case. Heading in E-chits will show a case even when the transaction has no link to the case. Annoying! Unable to amend incorrect E-Chits after they have been posted. Legal Cashier always very helpful with this issue.
Quill Response
10 months ago
Hi Rosalia, thank you for your honest feedback, we've passed this onto our product development and support team to see how to fix this and they will be in touch with you. Pleased to hear your legal cashier is helpful! We appreciate all your input and for being a long-standing Quill customer!
Dylan C.
Review of Practical Law
Comments: Fantastic.
Pros:
Easy to use and there is a large number of guides available.
Cons:
Sometimes the search filters do not filter correctly. Some of the guides should be limited to certain areas of law.
Quill Response
10 months ago
We love with clients call our product "fantastic" - we know how well-earned it is, especially from a seasoned solicitor such as yourself, Dylan. Thanks for the feedback regarding search filters, we'll share with our product team and report back to you on improvements we're making! The guides are also going to be revamped in the next few months so we will be sure to address your concern raised. Thanks again for being a loyal Quill customer!
