ShippingEasy

ShippingEasy

by ShippingEasy

Who Uses ShippingEasy?

E-commerce sellers and online merchants that ship merchandise to their customers.

What Is ShippingEasy?

ShippingEasy is the easiest cloud-based shipping platform on the market. With ShippingEasy, online merchants of all sizes can ship fast, with the best rates, and grow orders. Consolidate orders across multiple channels and multiple carriers, including USPS, FedEx, and UPS. ShippingEasy integrates with leading online stores and marketplaces like Amazon, Shopify, Walmart, eBay, Squarespace, and more. Access the guaranteed lowest shipping rates, plus other exclusive discounts, regardless of size.

ShippingEasy Details

ShippingEasy

https://www.shippingeasy.com/

Founded 2011

ShippingEasy Pricing Overview

ShippingEasy has a free version and offers a free trial. ShippingEasy paid version starts at US$29.00/month.

Starting Price

US$29.00/month

Pricing Details

No contract, cancel any time, Free 30-day trial.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

ShippingEasy Features

Campaign Management Software
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Catalogue Management
Channel Management
Customer Accounts
Email Marketing
Inventory Management
Loyalty Program
Mobile Commerce
Order Management
Product Configurator
Promotions Management
Returns Management
SEO Management
Shopping Cart
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Shipment Price Calculation
Shipment Tracking
Shipping Services Integration
Warehouse Management
CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates

ShippingEasy Reviews

Showing 5 of 1,019 reviews

Overall
4.8/5
Ease of Use
4.7/5
Customer Service
4.9/5
Features
4.7/5
Value for Money
4.8/5
Joshua K.
Owner
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 03/05/2019

"FREE Plan + Discounted USPS Rates!"

Comments: I am a seller on a popular online marketplace that has recently increased their shipping rates for sellers. This led to a substantial profit decrease on lower-weight items shipped via USPS First-Class. The discounted rates on ShippingEasy beat the rates of the online marketplace. This has helped my business restore its profits on such items.

Pros: The thing I absolutely like the most about ShippingEasy is that they offer a FREE plan with plenty of features - something that's hard to find elsewhere. The most useful feature included with all plans is the integration with an Amazon seller account. This allows me to print labels for orders received, view FBA inventory, and manage reviews. The free plan includes 50 shipments per month, integration with an unlimited number of stores/carts/marketplaces, and batch label printing.

Cons: One feature that's lacking in the FREE plan is the ability to link carrier accounts other than USPS. It would be nice if I were able to link my FedEx account with ShippingEasy. This feature is included in the paid plans, however.

  • Reviewer Source 
  • Reviewed on 03/05/2019
Aaron S.
Operations Manager
Sporting Goods, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/02/2020

"ShippingEasy is perhaps the best value shipping/inventory management systems on the market"

Comments: Great platform, frequently improving features, will likely continue using for the foreseeable future.

Pros: Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful.

Cons: There are several minor display issues that recur from time to time, but these may simply be compatibility-based.

  • Reviewer Source 
  • Reviewed on 28/02/2020
Erica C.
Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/04/2020

"Highly recommend "

Comments: Great - they have excellent customer service! I was having problems with getting logged out of the Stamps.com site and couldn't buy postage. The online chat was easy to get on and I was helped by your customer service rep, [SENSITIVE CONTENT HIDDEN]
. They were extremely helpful, patient, and while it took a little while, they were able to fix my problem and get me back working!! Thank you [SENSITIVE CONTENT HIDDEN]!!

Pros: It's fast and easy. Very convenient. I think it's so much quicker and cuts down my processing time.

Cons: I can't think of anything that I don't like. It took a little getting used to the system, but now it's a breeze.

  • Reviewer Source 
  • Reviewed on 14/04/2020
Ryan L.
Office Manager
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    1/5
  • Features & Functionality
    2/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 26/05/2017

"Bria rocks and you should do whatever it takes to keep her on your staff. "

Comments: Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).

Pros: Bria's help and support is the best part of making the change to this platform. The insurance rates are cheaper but with the extra time cost, I am not sure we are actually saving money.

Cons: It is not user friendly, the labels print from newest to oldest and separate the international and priority from the first class instead of letting me print the labels in the order they were imported, you know, logically. Logic dictates that you would want to print the labels for the oldest orders first, not the newest orders. If I have 50 orders and they are jumbled by mail class and destination, it takes me 5 times longer than Stamps.com to print the batch because I have to do them individually so the orders go out in the order they were received. The training was about showing you all the "cool" (aka useless) features of the platform instead of making it easy for me to use and setting it up for what I need daily. Because of the training lacking usefulness, I have spent extra time sorting out the issues I face (thanks to Bria's help). Bria is the only agent you have that has been willing to help me love a platform I hate, everyone else just says "that feature is not available" or "you cannot do that in this platform" but Bria has worked to come up with creative solutions to get what I need out of this platform. Having to set everything up from packaging to rules is not saving me time and I have found this program to actually take up more of my time than Stamps.com did which I feel is misrepresented by your sales people. I was informed that I could streamline my batches but so far, it's been a lot more work and babysitting from me. Enter Bria the rock star!

Vendor Response

by ShippingEasy on 30/05/2017

We're thrilled to hear such great things about Bria's level of service. We have high standards when it comes to our customer service, and Bria certainly upholds those standards! Thank you for sharing your experience.

As for the concern of functionality within the app itself, we are always looking to make adjustments and improvements based on customer feedback. We have added a feature request ticket based on your conversation with Bria. Once our development team can outline and prioritize the work, Bria will follow-up with you.

In the meantime, Bria has informed us that she has presented you an alternative resolution using Shipping Rules. While not precisely what you were looking for, hopefully that can help in the interim. The platform is meant to make life easier for merchants like you, so we are sorry we didn¿t hit the mark right off-the-bat.

Again, we appreciate your feedback and look forward to making sure ShippingEasy meets your shipping needs.

  • Reviewer Source 
  • Reviewed on 26/05/2017
Brian L.
CEO
Package/Freight Delivery, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 17/03/2020

"Shipping Easy really is the easiest"

Comments: the integrations with most major shopping carts covers 99% of what I need. I have 1 client using Ultracart that has to do a .csv file for me every day, but it works well enough. everything else aside from the reporting that I am missing gets the job done.

Pros: Very intuitive UI and easy for my employees and clients to use with very little learning curve.

Cons: the maid drawback is there is some report functionality missing that would make my job a lot easier when it comes to invoicing my clients. I have asked about different things a few times and pretty much get the same answer that it is something being considered as a future enhancement, but it never seems to come.

  • Reviewer Source 
  • Reviewed on 17/03/2020