---
description: Discover the benefits and disadvantages of TestRail.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TestRail Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Test Management Tools](/directory/34315/test-management-tools/software) > [TestRail](/software/128204/testrail)

# TestRail

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> TestRail is an AI-driven test management tool built to help QA teams streamline testing, integrate with DevOps, and optimize quality.
> 
> Verdict: Rated **4.3/5** by 177 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TestRail?

QA teams, software developers, DevOps professionals, and compliance-focused organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 177 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: IDERA
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$38.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Automated Testing
- Collaboration Tools
- Continuous Integration
- Defect Tracking
- Hierarchical View
- Load Testing
- Multiple Test Types
- Quality Assurance
- Reporting/Analytics
- Repository Management
- Requirements Management
- Software Testing Management
- Testing Management
- Traceability

## Integrations (29 total)

- Asana
- Assembla
- Axosoft
- Azure DevOps Server
- Bitbucket
- Bugzilla
- CircleCI
- ClickUp
- Confluence
- Cypress
- DesignWise
- FogBugz
- Functionize
- GitHub
- GitLab

... and 14 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Test Management Tools](https://www.capterra.co.uk/directory/34315/test-management-tools/software)

## Related Categories

- [Test Management Tools](https://www.capterra.co.uk/directory/34315/test-management-tools/software)
- [App Development Software](https://www.capterra.co.uk/directory/30082/application-development/software)
- [User Testing Software](https://www.capterra.co.uk/directory/32295/user-testing/software)
- [Performance Testing Tools](https://www.capterra.co.uk/directory/31124/performance-testing/software)
- [Automation Testing Tools](https://www.capterra.co.uk/directory/30609/automated-testing/software)

## Alternatives

1. [Tricentis qTest](https://www.capterra.co.uk/software/173762/qtest) — 4.4/5 (27 reviews)
2. [BrowserStack](https://www.capterra.co.uk/software/162900/browserstack) — 4.6/5 (749 reviews)
3. [Tuskr](https://www.capterra.co.uk/software/1049486/tuskr) — 4.7/5 (63 reviews)
4. [Xray](https://www.capterra.co.uk/software/1049437/xray) — 4.0/5 (7 reviews)
5. [testomat.io](https://www.capterra.co.uk/software/1028715/testomatio) — 4.8/5 (22 reviews)

## Reviews

### "Serves a purpose and moves away from Excel" — 4.0/5

> **Khris** | *6 May 2025* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: Simple and easy to read summary reports that dynamically updated as our users updated their tests. Each test run could be evaluated individually and at an aggregate level of multiple distinct runs
> 
> **Cons**: The uploading of tests (at least in the set up we had) seemed laborious and lacked suitable configuration.
> 
> Overall have been satisfied with testrail as it has meta purpose. we have moved away from Excel test management.

-----

### "TestRail usage review" — 4.0/5

> **Pavitra** | *13 October 2025* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: TestRail is a perfect solution for testcase management. Our team uses the features of milestone creation, test runs and execution analytics of the tool. My favorite feature of TestRail is the ability to add custom fields that can be specific to your project needs.
> 
> **Cons**: 1. I would like to use TestRail to expand the capabilities to add confluence documentations as well along with the Jira Tasks&#10;2. Another thing I am not a fan of is the attachments maintenance. It is very hard to navigate to the attached documents or files from a testcase&#10;3. Customer service is not great, we opened couple of issues over the period of time but the responses and updates were too slow or none. In short website performance is good but when you hit bugs there is a gap
> 
> It is good, our company is using TestRail for over 5 years now. We like the easy of use of the tool. We use it for testcase management, test run creation and execution for functional and regression tests. Value for money is good.

-----

### "TestRail in 4 years" — 5.0/5

> **Rakhi** | *30 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: it brings structure and consistency to testing by keeping test cases organized in a clear hierarchy, which makes it easy to maintain coverage over time. I also really value the way it supports repeatable execution through test runs and results tracking—so regression cycles feel more controlled, progress is visible at a glance, and there’s a reliable history of what was tested and what needs re-testing after the dev fixes.
> 
> **Cons**: maintaining a large test library can feel a bit manual—bulk updates, reorganizing sections, or refactoring lots of cases takes time and can be tedious. The UI can also feel a little clunky in places (especially around editing steps and keeping formatting consistent), and reporting is sometimes not as flexible as you’d want without extra effort to slice results the way a team needs for release readiness.
> 
> It’s a dependable tool for keeping test cases structured and making regression cycles repeatable, and it gives good visibility into what’s been executed and what still needs attention. Even though some parts could be smoother—especially around bulk maintenance and reporting—it’s still effective for organizing QA work and keeping a clear history of testing over time.

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### "Mid-level testing tool" — 1.0/5

> **isaac** | *23 October 2025* | Computer Software | Recommendation rating: 0.0/10
> 
> **Pros**: I liked that it's been around for a long time so it has a lot of legacy features that have been around for a long time.
> 
> **Cons**: The fact that it is a legacy tool, it feels old and complex to use. It's also very expensive. And customer service has paywalls.
> 
> Generally mid, not impressed by it but it is a tool that has been around for a long time so it has a lot of general features.

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### "Quality Assured" — 5.0/5

> **Gerrit** | *2 December 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: It helps our QA team with managing regression testing between multiple remote QA engineers.  Adding new test cases is easy, and being able to go back and see who tested each case is extremely valuable.
> 
> **Cons**: Getting all of our test cases moved over to TestRail was a huge undertaking, but once done, maintaining has been easy.
> 
> TestRail was a huge step up from our previous process which was a Google Sheet.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/128204/testrail)

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