15 years helping British businesses
choose better software

What is TestRail?

Increase your test coverage, scalability, and execution speed. Efficiently manage automated test cases, plans, and runs. Integrate with your issue tracking and/or test automation software to increase test coverage. Get real-time insights into testing progress with informative dashboards, metrics, and activity reports plus email notifications Install on your own server or choose our cloud-based/SaaS solution. Available in standard and enterprise editions.

Who Uses TestRail?

Modern Test Case Management Software for QA and Development Teams

Where can TestRail be deployed?

Cloud-based
On-premise

About the vendor

  • IDERA
  • Founded in 2011

TestRail support

  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

English

TestRail pricing

Starting Price:

US$37.00/month
  • Yes, has free trial
  • No free version

TestRail does not have a free version but does offer a free trial. TestRail paid version starts at US$37.00/month.

Pricing plans get a free trial

About the vendor

  • IDERA
  • Founded in 2011

TestRail support

  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

English

TestRail videos and images

TestRail Software - Centralized test management: All in one place: manage, organize and track all your testing efforts in a central place.
TestRail Software - Easily track your test results: Start test runs. Easily start test runs and select test cases based on powerful filters.
TestRail Software - Powerful testing reports and metrics: Built-in actionable real-time metrics and reports.
TestRail Software - Organize test suites, sections and cases: Generate personalized to-do lists, take advantage of advanced filtering options, manage team workload, and review test assignments.
TestRail Software - Team productivity: Generate personalized to-do lists, take advantage of advanced filtering options, manage team workload, and review test assignments.
View 6 more
TestRail video
TestRail Software - Centralized test management: All in one place: manage, organize and track all your testing efforts in a central place.
TestRail Software - Easily track your test results: Start test runs. Easily start test runs and select test cases based on powerful filters.
TestRail Software - Powerful testing reports and metrics: Built-in actionable real-time metrics and reports.
TestRail Software - Organize test suites, sections and cases: Generate personalized to-do lists, take advantage of advanced filtering options, manage team workload, and review test assignments.
TestRail Software - Team productivity: Generate personalized to-do lists, take advantage of advanced filtering options, manage team workload, and review test assignments.

Features of TestRail

  • Access Controls/Permissions
  • Automation Testing Tools
  • Collaboration Tools
  • Continuous Integration
  • Defect Tracking
  • Hierarchical View
  • Load Testing
  • Multiple Test Types
  • Quality Assurance
  • Reporting/Analytics
  • Repository Management
  • Requirements Management
  • Software Testing Management
  • Testing Management
  • Traceability

Alternatives to TestRail

Zephyr Enterprise is a test management solution for consolidating complex teams across an organization with real-time Jira integration.
Data analysis solution that helps businesses manage spreadsheets, create graphs/charts, perform calculations, share projects, and more.
qTest is a test management platform that provides real-time visibility and control across development and testing methodologies. Learn more about qTest
Smarter Test Management tool made for Modern QA Teams.
CucumberStudio is an open source software that enables teams to implement behavior-driven development through collaboration.
The messaging platform that improves conversion and increases revenue through personalized interactions on the channel people prefer.
For users who need a CMS that is secure, fast, nimble and flexible.
Hotjar provides digital experience insights. Understand how users behave on your site, what they need, and how they feel, fast.
End-to-end SaaS test management platform that enables you to manage all your QA efforts in one place.

Reviews of TestRail

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.1
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
44%
4
48%
3
6%
1
2%
Bruce
Bruce
CEO in Australia
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Regression testing

5.0 3 years ago

Comments: TestRail was implemented to do the record taking for manual regression testing and planning.

Pros:

Great product allowing us to keep history of our testing and specifically regression testing of our software development team

Cons:

Find some reporting can be difficult, but in general it is a great tool for managing our regression testing test cases, and ensuring that they have all been run.

IDERA Response

3 years ago

Hello Bruce, thank you for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the reporting capabilities (either here or by sending us a few screenshots at [email protected]) that would be very much appreciated!

Basha
Test Architech in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Testcase Management

4.0 4 years ago

Comments: We enjoy using this tool because it takes little time to train new members and easy of using. SImple and faster.

Pros:

Ease of use. Simple and intuitive flow for the workflows that can be customized based on your work.

Cons:

Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.

Alternatives Considered: Zephyr

Reasons for Choosing TestRail: Ease of use and less maintenance work. No need to worry about managing the infrastructure and secure.

Switched From: Rally Platform

IDERA Response

4 years ago

Thank you for your review! Our experts are working hard towards improving TestRail's user experience, especially for beginners.

Kathleen
Sr QA Eng in US
Hospitality, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Used to be great, now it is horrible

1.0 last year

Comments: I've been told their team was decimated after it was bought out. They have only 20 people to handle 11,000 customers. A product that is supposed to be for QA, is not QA'd before releases. If you are considering this product my advice is to run in another direction. You will be disappointed if you invest in TestRail.

Pros:

I loved it before it was sold. It was solid, easy to use, and made our work flow simple and efficient. That is no longer the case

Cons:

Since it was bought out, it is now horrific. Test data disappears or is inaccessible. Test runs disappear. EVERY single release is extremely buggy. And knowing that, they still continue to push the release in waves to other customers instead of fixing high priority issues first. Tickets are opened and we get the canned "we're working on it" but rarely are bugs fixed correctly the first time (if at all). We have had months of work disappear with a single release. We've had things break where we were unable to access our tests for days or even weeks at a time. I went from convincing my entire company to join in to use this product, to now only having 3 of us left who will touch it. It's just sad how far it has fallen.

Alternatives Considered: PractiTest and AWS X-Ray

Reasons for Choosing TestRail: We needed something cheaper and easier to use

Reasons for Switching to TestRail: At the time it was the best fit for our needs (now it stinks). It was easy to use and we could purchase only the number of licenses that we needed.

Katarzyna
QA Technician in Poland
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Good for new eployees

5.0 3 months ago

Comments: In my company TestRail work a bit slow (because of the VPN probably), so I do not enjoy really using it, but as a tool it is simple and useful. If I had a choice, I would be still using it with no doubt.

Pros:

Although some functions should be clearly left for more experienced workers, new employees should have no problems with filling the test cases. They need a few minutes to get used to the UI, but in general it easy to learn.

Cons:

Not being able to delete some of the elements I added (admin status was needed). Blocking this for elements added by other users would be justified, but if I make a mistake, I should be able to fix it myself.

Jason
Quality Engineering Manager in US
Computer Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Everything we needed at half the cost

4.0 4 years ago

Comments: We are better able to track our software testing and coverage with this tool.

Pros:

I love the way they setup billing, every month you it automatically detects how many active users you have and you pay for that instead of being roped into a set amount of licenses. This has been incredibly helpful as we've gone through hiring, layoffs, and bringing on offshore contracted workers. Great flexibility! Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.

Cons:

It bugs me that every time you close a test run the test case id numbers have a huge spike, a case we created today had the id number of over 11 million even though we have less than 50,000 cases total in our library. I also do not like the way you add and remove tests from a run. It is a bit awkward and hard to see exactly what tests you're adding and removing.