Who Uses This Software?

Large organizations that need to reduce cost and improve employee satisfaction with process definition, workflow automation and visibility for areas such as IT, HR, Sales, Operations and Finance.

Average Ratings

19 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.2 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4.1 / 5

Product Details

  • Free Version No
  • Free Trial Yes, get a free trial
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Integrify
  • http://www.integrify.com
  • Founded 2001

About Integrify

Integrify's workflow automation solution focuses on ease of use, rapid deployment and powerful features. With Integrify, organizations can automate their daily workflow processes and ensure consistent standards are followed. Our customers have automated a wide variety of workflows in finance, operations, HR, and IT. We also offer full implementation services to help make every project successful. Integrify solves real-world business problems with real workflow automation.

Integrify Features

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management
  • Approval Workflow
  • Audit Trail
  • Change Calendar
  • Change Planning
  • Compliance Management
  • Prioritisation
  • Release Management
  • Task Management
  • Training Management
  • Archiving & Retention
  • Audit Management
  • Compliance Tracking
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • OSHA Compliance
  • Process/Workflow Automation
  • Risk Management
  • Sarbanes-Oxley Compliance
  • Surveys & Feedback
  • Version Control
  • Access Controls/Permissions
  • Archiving & Retention
  • Collaboration
  • Drag & Drop
  • Forms Creation & Design
  • Full Text Search
  • Process/Workflow Automation
  • Version Control
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customisable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • No-Code
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Suggested Products

Integrify Most Helpful Reviews

My previous employer tried twice to use Integrify before folding up the projects and giving up.

Reviewed on 27/08/2017
Wayne E.
Manager, Software Development
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We never successfully used the software, due to a combination of factors both relating to Integrify and our own situation.

Pros: Options and willingness of Integrify staff to help. The Integrify personnel had ways to work around the idiosyncracies of the product.

Cons: 1) Lack of a publishing process for flows (i.e. dev => staging => production)
2) Impossible to print large flows to paper. The only available printing method was to capture a screen in a browser, and if this was used to print to large form paper then the text on the (large) diagrams was unreadable . This was also very awkward as most browsers have limited printing support.
3) Poor scalability. The more complex the process, the more flow specifications would need to be re-entered. For example, given the lack of a publishing process, copying a flow was the only way to simulate one. However, copying a flow lost some types of data which needed to be entered (repeatedly).
While one member of our team took a "bleeding edge" approach that stressed the software, perhaps unreasonably, other team members were merely working on a "large-ish" flow, and Integrify was painful to use for such a large flow. I should note that factors within our company also contributed to the failure with Integrify.

Vendor Response

by Integrify on 28/08/2017

We're sorry that Integrify didn't work out for CityTwist. The single instance promotion feature along with versioning is meant to streamline testing and deployment but clearly the preference was for a more traditional Dev/Staging/Production environment, which we understand.

Printing of flows has been an area for us to address and we have done so in our latest version. Thank you for the additional feedback.

We have attempted to duplicate the process copy issues you experienced but have not been able to do so. We will continue looking into your comments.

Lastly, we'd hoped that our offer of free implementation services could have helped you overcome some of the factors you cited within your company so the project could meet your expectations, but we respect your decision to decline them.

Integrify workflow tool good but limited

Reviewed on 15/10/2019
Dana H.
Systems Architect
Wireless, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Our first experience was great using a simple workflow/process but once we built our custom workflows specific to our company we soon outgrew the capabilities of the system. Our management elected to move on with other products so our full potential with Integrify was most likely not realized. Seeing that they are still providing a product makes me wonder if the shortcomings have been overcome. Support was great and that was one of the key items that kept us using it for the extended period that we did.

Pros: The graphical interface was pretty good. There were some nice dashboards and being an online service running on our server eliminated having to have a client application.

Cons: There were several gotcha's as we built more complicated workflows/processes. Some of the administrative interfaces were not intuitive and easily could overlook key settings while building a workflow.

Vendor Response

by Integrify on 16/10/2019

Dana,

Thank you for the review! We have made many changes and improvements to our product since you were with us. Most of these changes were based on feedback from customers like you as well as the workflow market in general. We'd love a chance to show you what's new with Integrify. Please reach out if you'd like a personal demonstration.

Mike

Perfect Tool : Good Value for Money - Complicated a little - Need to be enhanced in Customer Expereince

Reviewed on 29/08/2018
Ahmed H.
Business Process Manager
51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I am waiting for the next release for upgrade -if possible -
You guys -Integrify- changed my life and saved my time in managing things and staff

Pros: Very Nice Product , With a lot of features that are exceeding my requirements with good coloring and interface
The most important point is to understand how to work on Integrify , That is the point

Cons: Actually it took me weeks to understand how to work on Integrify .. That's why I am requesting some enhancements in customer experience to be simpler and to the point
Even I have to say that they have a perfect Support Team who helped me to get it done

Integrify helps us streamline a peer review system that involves many users and processes.

Reviewed on 23/04/2018
Alaina M.
Director, Revenue Analytics
51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Integrify has allowed us to automate a very complex process, and at the same time it took a system that was paper based and made it electronic. It can handle a wide variety of workflows, requirements, and types of users. The customer service is great.

Cons: As someone who is not naturally tech-savvy and who inherited a system that was already designed, it's not always intuitive and at times it has been challenging for me to understand what's behind the curtain. That being said, I think this has more to do with my knowledge base rather than the system itself.

Vendor Response

by Integrify on 24/04/2018

Alaina, thank you for all the positive comments. We're glad the system is working well for you and the National 4-H Council. We're always available for training and support as you acclimate to the system. Thanks for being a great customer!

Integrify - No 1 Lean BPM

Reviewed on 18/09/2012
Abayomi A.
Project & Change Manager
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: Integrify remains the optimal BPM solution. Even competitors admit it when they make sale pitches and their applications are compared to Integrify. It perfectly suits all levels of users with all modules on the "go".

Pros: In 2006 to strategically optimise cost, the number one option was to automate and centralise all business processes. Integrify came tops after rigorous evaluation. Integrify improved capacity, customer service and satisfaction with easy processes. Bank and customers benefitted. It elimnated processing errors, improved reporting and performance management. FCMB is the number one bank in terms of product and process efficiency. Time to market and training cost fell and explains why FCMB offers the biggest and most diversified banking products to all preferred market segment. Implementation was a breeze, user experience wonderful. ROI was incredible. The bank grew branch network by over 100% without increasing head count. Upgrade was seamless; offering increased flexibilty and collaboration. tApproval of requests on smart devices especially the BlackBerry makes Integrify second to none in the Nigerian banking industry. Cloud options exist for small and medium sized organisations.

Cons: Versioning to meet emerging needs of sophisticated users should be faster though retaining the agility of the solution.

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