What is Jobber?

Jobber keeps your jobs on track and your customers informed. Schedule jobs more efficiently, optimize routes, and send quotes and invoices by text. Give your crew the job details they need, see where they are, and get notified when a job is done. Send automatic payment reminders and take payments instantly in-person, online within 24 hours, or automatically every month. With a mobile app, free training, and simple setup, Jobber helps you save time while delivering 5-star service.

Who Uses Jobber?

Jobber is perfect for established and growing home service businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Where can Jobber be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Jobber Software
  • Located in Edmonton, Canada
  • Founded in 2010
  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, United Kingdom and 1 others

Languages

English

Jobber pricing

Starting Price:

US$35.00/month
  • Yes, has free trial
  • No free version

Jobber does not have a free version but does offer a free trial. Jobber paid version starts at US$35.00/month.

Pricing plans get a free trial

About the vendor

  • Jobber Software
  • Located in Edmonton, Canada
  • Founded in 2010
  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, United Kingdom and 1 others

Languages

English

Jobber videos and images

Jobber Software - Win more jobs.
Jobber Software - Schedule and dispatch.
Jobber Software - Complete the job.
Jobber Software - Get paid faster.
Jobber Software - Track customer history.
View 6 more
Jobber video
Jobber Software - Win more jobs.
Jobber Software - Schedule and dispatch.
Jobber Software - Complete the job.
Jobber Software - Get paid faster.
Jobber Software - Track customer history.

Features of Jobber

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Automated Quoting
  • Automated Scheduling
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Client Database
  • Client Management
  • Client Tracking
  • Comment Library
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • Fleet Management
  • For AEC Industry
  • For Arborists
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Forecasting
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Photo Capture
  • Pricing Management
  • Pricing and Cost Calculations
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Residential Inspections
  • Route Optimisation
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Surveys & Feedback
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Alternatives to Jobber

Tradify is a job management software built for trade & service businesses. Quote, schedule, track & invoice on the go. Learn more about Tradify
The fastest, easiest, and highest value service management software to automate everything from first customer contact to getting paid.
ServiceTitan is the leading business software that's changing the way residential and commercial field service shops do business.
RazorSync is the top rated field service software designed to improve revenue, streamline operations and drive customer satisfaction.
For commercial subs and residential remodelers looking to run a more productive business. All-in-one solution with real-time insights.
Mobile friendly solution that provides robust dispatching, invoicing, customer tracking, technician tracking, billing and accounting.
QuickBooks is an end-to-end accounting software that can grow with your business.
WorkWave Service is a cloud-based, mobile-ready, easy-to-use, end-to-end field service management software solution.
Sales force automation solution that helps businesses monitor stock statements, schedule official tours, and manage CRM activities.

Reviews of Jobber

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.6
Features
4.2
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Andy W.
Andy W.
Owner in Canada
Verified LinkedIn User
Facilities Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Jobber is the BEST

5 3 years ago

Comments: I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

Pros:

-The jobber platform is very easy to use and can be learned quickly. -Batch invoice creation is extremely helpful. -Jobber makes quoting, booking and scheduling jobs a breeze! -Having a client hub is a real crowd pleaser.

Cons:

Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

Jobber Software Response

3 years ago

Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes. Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case. Thanks again for taking the time to leave a review :)

Joel K.
Owner in US
Utilities, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Overall a great program

5 2 years ago

Comments: Ease of use and quickly putting in jobs. Could do a lot better if their software handled client credit on account and texting freestyle and dropped their monthly payment to more reasonable price for small business to use.

Pros:

Great look and ease of use. Works on all devices.

Cons:

Compared to other programs like this, The cost for options is quite high. They are pushing more to have credit cards processed through them and have done away with paypal payments. There is only texting of canned messages. My biggest issue. Over all though the $130.00 a month for half way decent options is to high. If you pay a full year in advance then that price goes to 99.00 a month. So charging you 30 more paying by the month is another down fall for this software. To pay in advance for small business it penalizes them. Another downfall is how it handles your clients that over pay or pay in advance by applying credit to their account. I does not handle this very well at all!

Jobber Software Response

2 years ago

Hi Joel, thank you for your review and this feedback. We'd like to make sure you're getting the most value of your plan so it's more than worth your monthly investment. Please reach out to our Success Team via phone (1-888-721-1115), chat, or email ([email protected]), and we'll do our best to make sure you're getting the most value out of Jobber. We'd also like to collect some additional feedback around what could be more helpful for your business, and do our best to potentially offer some alternative workflows that work best for you and your team. Thank you again for your feedback!

Troy H.
Owner in US
Design, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Jobber fits most needs for service/field type scheduling work

5 5 days ago New

Comments: Great experience and would recommend it for most companies who utilize field/service type staff that requires trips to properties. Very easy to use for office staff and mostly easy to use for field staff.

Pros:

- Easy to deploy - Syncs with Quickbooks - Many views to view work with filtering options - Ability to limit worker's capabilities - Ability to allow customers to request work - Ability to send quotes/invoices (though we used QB for this) - Scheduling was a breeze

Cons:

- Phone app was not as intuitive as I liked from a UX/UI standpoint, but we overcame that hurdle - Recurring jobs can be difficult to delete and when you have many it can cause more harm than good. It is built more for one-off jobs currently in my opinion.

Alternatives Considered: Housecall Pro

Reasons for Switching to Jobber: The features fit our needs better and the UX/UI seemed to be better.

Jobber Software Response

4 days ago

Hi Troy! Thank you very much for taking the time to send us a review. We are very happy to hear that Jobber is meeting your business needs. We would also love to hear more about how we could improve Jobber's UX/UI, so please feel free to reach out to our Support team at 1-888-721-1115 opt 2, [email protected] or via our live chat.

Bill Z.
Operations Lead in US
Consumer Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

BUYER BEWARE - live in this product for the trial so you don't have the same experience I did!

1 2 months ago

Comments: BUYER BEWARE - the customizations for the Jobs and Client Form are lacking. I signed up for a yearly subscription encouraged by the videos BUT Between the spring rush of mulch jobs and starting off the season, I was at 21 days before realizing this issue and Jobber IS HOLDING MY MONEY HOSTAGE and will make over $2k off of me as a customer who has not and cannot use their solution. We have not run any customer data Jobber or processed any payments with the service. They are deciding to stand behind their 14 day free trial or suggesting that I should have signed up monthly. I am leaving feeling like they are not pro small-business when my concerns were valid. I admitted it was my fault and I should have realized this issue between Jobber, my website design, and myself quicker... BUT I had hoped reasonableness would prevail because I did not even use the service because we could not get out of the starting gate but in this case IT DID NOT.

Pros:

The structure is there is you do not need customizations, but the ability to tune the nobs behind the curtain is lacking.

Cons:

They are not pro small-business. When I realized the customizations I needed did not exist or would have to be jerry-rigged together I let them know we could not proceed and they have held my money captive over it.

Jobber Software Response

2 months ago

Hi Bill, thank you for sharing your feedback with us. I'm sorry to hear that Jobber was not the right fit for you. We have actively shared your feedback with our developers, specifically regarding product customization. Our team has been in touch with you to resolve your specific situation. Wishing you all the best.

Carita K.
COO in US
Consumer Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Love this Software

5 4 weeks ago New

Comments: Love the software. Best decision we've made.

Pros:

Works great at scheduling, quoting, generating new leads, invoicing, and payment. What I love most is the integration partnerships that Jobber has to make home service businesses more efficient and profitable. Awesome and helpful customer service.

Cons:

I wasnt told that in order to use the Instant Payout feature that you had to have 10,000 in processed Jobber Payments. That was a hassle when we first signed up because we were just ahead of peak season. We quickly made that mark in a month so that issue was solved.

Jobber Software Response

3 weeks ago

Hi Carita, we're so glad to hear that you are enjoying using Jobber and finding extra value in our partnerships, and working with the support team! Thanks for trusting us with your business and we hope you have a great weekend!