15 years helping British businesses
choose better software

What is Jobber?

Join over 200,000 home service pros already using Jobber. Jobber's powerful software helps you organize your business so you can win more jobs. Automate invoicing and start getting paid 4X faster. With Jobber, scheduling & dispatching has never been easier - and the mobile app lets you run your business from anywhere. Get started today.

Who Uses Jobber?

Jobber is perfect for established and growing home service businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Jobber Software - Organize your service business.
Jobber Software - Get paid faster.
Jobber Software - Cut transit time.
Jobber Software - Easy service scheduling.
Jobber Software - Run your business from anywhere.

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Reviews of Jobber

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Martin
Martin
Managing Director in UK
Verified LinkedIn User
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Software

5.0 4 weeks ago New

Comments: Very good software, i have spoken to them several times regarding learning the new features and explaining how we use the software. They are very approachable and willing to listen to ideas for improvement and feature requests to make running a buisness easier.

Pros:

It’s flexibility to our multi trade business it allows us to customise to sure each and every type of servcies, from regular window cleaning to one-off big construction projects.

Cons:

I feel the limit on the number of users should be higher considering the amount you pay on the top tier plans. You can add additional users at additional cost which i don’t feel is priced low enough. I also feel that some of the new features they are implementing should not be additional cost and should be included as part of the grow plan.

Rich
Executive Director/Owner in US
Verified LinkedIn User
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

Jobber - MY Business OSS

4.0 3 years ago

Comments: My overall experience with Jobber has been quite positive as it helps me immensely run my business.
It is my OSS today. It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting. I just wish I had more robust reporting features with it.

Pros:

Having a system that can be quickly and easily implemented and used by small business that incorporates features including integrates that addresses 'quote to cash' work flow was essential. Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Cons:

Reporting is weak with the version I currently have. There are some standard reports that provide some fair data qualities but to customize reports using custom fields or job fields is quite weak. Exporting any report to Excel does not work well. I dont get the attachment file when attempting.

Jobber Software Response

3 years ago

Hi Rich, thanks so much for your review. We're glad things are going well overall, and have noted your feedback for more advanced reporting. We're always looking at providing better business insights to our customers, so if you have additional info you'd like to share with us don't hesitate to reach out to our Success Team and we can collect that for our Product Team. Cheers!

Roy
owner in US
Consumer Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

customer service not very good

3.0 3 weeks ago New

Comments: it was hard to not have the support needed to move from another platform. Im thinking of moving back

Pros:

Dashboard and functionality is great and easy to use once you learn it but there need to be a better onboarding process

Cons:

customer service and onboarding was painful. no help no support

Trista
Owner in US
Consumer Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

My review of Jobber

5.0 3 weeks ago New

Comments: So far it has been ok, I would like to have the options that zenmaid offers, but I use this program for autopay and the client hub. it could be more user friendly, or some of the features could be easier to get to or find.

Pros:

I like the auto pay/card on file feature. I also like the client hub. The schedule works great too.

Cons:

That I can't just close a job after submitting an invoice. I have to go back into the job list and open the job again to close it. I believe there are some things that could be worked on to make this more user friendly. I don't like that I can't set specific insight range. It just shows me what it wants to. I don't like that I can't select to pay employees per job which is very important for me. I don't like that payouts take so long, compared to other programs that also use Stripe.

Olivia
Administrations Manager in US
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Jobber Customer Support Employees Deserve a Raise

4.0 12 months ago

Pros:

Jobber definitely has a learning curve. Any time I have ever had a question, though, Jobber support has been ULTRA helpful. Now that I am comfortable with the software, I love it. The setup makes it so easy to see what needs to be done so I don't miss anything, and the step-by-step process makes quoting, scheduling, and invoicing very streamlined.I find myself going "Oh, cool, Housecall Pro wouldn't let me do that" often.

Cons:

The top two main concerns are issues with multiple contacts under a profile and calendar colors. I have no way of knowing what phone number/email goes to who, and I have up to 7 numbers under some of our commercial accounts. I need to be able to custom label numbers/emails other than "Work, Mobile, Home" Calendar colors is the only thing I miss from Housecall Pro. I could enter the HTML color code which made it so much easier to tell people apart on the calendar. While I'm at it, I'd like to be able to click and drag things at 15 minute intervals instead of 30 minutes; that would save me so much time.

Jobber Software Response

11 months ago

Hey Olivia! This was such a detailed review, so thank you so much for sharing this with us! It's so nice to know that our Support team was able to help make sure you were set up and feeling comfortable with Jobber and that you've now got everything in place so that you won't miss anything. Really appreciate you flagging those concerns to us too! Our Support team can definitely offer suggestions for both the contact info you're needing to be more clearly labelled and calendar colors, so feel free to reach out to us to chat more about those pieces. It'd be great to hear from you!