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What is Gym Insight?

Built by gym owners, Gym Insight is a comprehensive easy-to-use software system designed to make your business more profitable at every point. Memberships, personal training, and class management, a member's mobile app, 24/7 secure access and check-in systems, online membership sales, Sales Guru app for tablet, automated messaging, customizable dashboards, the full range of financial, member, and access reports - it's all seamlessly integrated without any third party software integrations.

Stay in touch with your members with our built-in messaging feature - send auto notifications for delinquent members, class reservation changes, and more. Use group messages to run specials for current or canceled members.

Empower your members with our free and convenient Member’s App, where members access the calendar, messaging, sign up for classes, and update payment information. In-app digital keytags are designed to thwart attempted access theft.

Who Uses Gym Insight?

Gyms, fitness centers, and clubs of any size looking for the best customer service, ease of use, and value.

Gym Insight Software - Completely configurable club dashboard keeps you and your team informed and on target
Gym Insight Software - Sell memberships on tablets, phones, and kiosks
Gym Insight Software - Easy to use account overview and check-in
Gym Insight Software - Comprehensive scheduling, appointments, and classes
Gym Insight Software - Members app with high-security digital keytags, class scheduling, payment info, visit history, and more!

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Reviews of Gym Insight

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.7
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
74%
4
24%
3
3%
Jovon
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The Gym at 214 Main

5.0 last year

Comments: I learn so much every day getting to learn new things from customer service. I like they listen to my ideas and allow me to be a part of making the program better. They are always wanting to help me grow my business

Pros:

What I liked most about Gym Insight was its model and how inexpensive it was compared to my other programs. I liked the staff I felt a connection that made me feel like they were there for me all the time from a start-up in September to Present

Cons:

When it comes to scheduling I would like to have the option to track my clients monthly not just by the number of sessions. The reason is every month is different and I would like to check them in when they did attend a session.I would like to link with other programs so I don't have to do double work on my newsletters

Gym Insight Response

last year

Thank you for the kind words, Jovon. Happy we were able to set you up for success! We are here for you.

Crystal
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Best Club Management Software out there!!! BY FAR!

5.0 2 years ago

Comments: Exceptional, Outstanding, Successful, Helpful, EASY! Affordable! I could go on….

Pros:

I met with 6 other club management software companies. All of them had flaws. They were all overpriced and offered a lot of excess stuff I felt wasn’t necessary for my fitness facility. If they even offered integrated billing with a credit card processing company, their fees were outrageous and all had negative reviews. Not EchoDaily which is what Gym Insight uses! **The customer service… WOW.. let’s talk about this companies willingness to answer every call and every question within minutes (not hours). Thank you [SENSITIVE CONTENT]! All the knowledge they willingly gave me to help me run my gym to the best of my ability was a bonus. I have NEVER and I mean NEVER come across a company with this level of Customer Support. Overall… I SAY LOOK NO FURTHER AND GET THIS NOW!

Cons:

There is literally nothing I don’t like. If I came close to something it would be allowing my employee certain assigned roles within the account instead of all the manager roles. And it turned out they were already working on getting this added to the software! SO PROGRESSIVE!

Gym Insight Response

2 years ago

Awesome! Thank you so much, Crystal. [Anthony] and the customer service team appreciate it, too, and they are always happy to help. It's great to hear that things are going well. We care because your success is our success, too.

CRAIG
owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

The Good and the Bad

4.0 last week New

Comments: Much better than my former software however not having 24/7 support is a real huge issue when you run a 24/7 facility and pay for 24/7 access equipment.

Pros:

Ease of use. User friendly. English speaking support staff.

Cons:

No 24/7 customer support, Difficult to track ACH transactions that have declined and the payments still show as processed in the system.

Sourabh
Sourabh
Student in India
Verified LinkedIn User
Education Management, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

Best solution for healthy gym people

3.0 2 years ago

Pros:

Good and effective to use ui is good and working effectively

Cons:

Not to popular and haven't seems to be used much more need more too

Gym Insight Response

2 years ago

Thanks for the feedback! Glad that you like the User Interface. We are working on becoming more popular and being used more!

Kerry
Kerry
Owner in US
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Software and Customer Service

4.0 last year

Comments: Very happy with my decision to change to GymInsight.

Pros:

The cost, the features and the ease of setting up and supporting the product. They are very helpful and knowledgeable on any question I ever have. Also VERY happy that they had the door access option and helped literally ever step along the way of my getting it set up. It has worked impeccably.

Cons:

I miss having a more thorough mobile app that offered some gym challenges and synchronized with members wearables.

Gym Insight Response

last year

Thank you, Kerry! Happy to help with everything! We'll definitely work on including that in further expansions of the Members App!